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Dream Downtown, by Hyatt

4.5 star property
Luxury New York hotel in Manhattan with a nightclub
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dream Downtown, by Hyatt

Lobby
Room, 1 King Bed (Platinum) | View from room
Seasonal outdoor pool
Bar (on property)
Sundeck

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
The price is AU$302
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Platinum)

Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Platinum)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 46.0 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Designer toiletries, hair dryer, dressing gowns, towels

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, (1263)
The price is AU$521
includes taxes & fees
25 Nov - 26 Nov
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About the area

Map
355 W 16th St, New York, NY, 10011

What's nearby

  • Chelsea Market - 3 min walk - 0.3 km
  • The High Line Park - 4 min walk - 0.4 km
  • Union Square Park - 17 min walk - 1.5 km
  • Empire State Building - 4 min drive - 2.9 km
  • Times Square - 4 min drive - 2.7 km

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk
  • ‪Tao Downtown - ‬1 min walk
  • ‪Lobster Place - ‬2 min walk

About this property

Dream Downtown, by Hyatt

Luxury hotel near Chelsea Market
Located close to The High Line Park and Union Square Park, Dream Downtown, by Hyatt provides a nightclub, a poolside bar and a rooftop terrace. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Self-parking (surcharge), express check-out and luggage storage
  • A banquet hall, smoke-free property and a gift shop
  • A lift, laundry services and meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 314 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hairdryers
  • LED TVs with cable channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 60 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access to the beach and pool is limited to adults over 21 years old and is open Tuesday-Sunday from 11 AM to 6 PM. Access to the pool is available by reservation only and fee varies.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 September to 30 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 57.38 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 60 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 31 May to 11 September
Pool access available from 11:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

Does Dream Downtown, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 6:00 PM. The swimming pool is closed seasonally each year from September 12 until May 30.

How much does it cost to stay at Dream Downtown, by Hyatt?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Dream Downtown, by Hyatt on 25 Nov 2024 start from AU$214.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dream Downtown, by Hyatt pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 99 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Dream Downtown, by Hyatt?

Self-parking is available for USD 60 per night.

What time is check-in at Dream Downtown, by Hyatt?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Dream Downtown, by Hyatt?

Checkout is at 11:00 AM.

Where is Dream Downtown, by Hyatt located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of Chelsea Market and The High Line Park. Union Square Park and Empire State Building are also within 2 mi (3 km). 8 Av. Station (W 14th St.) is only a 2-minute walk and 14 St. Station (7th Ave.) is 8 minutes.

Dream Downtown, by Hyatt Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 558 out of 1264 reviews" "
Rating 8 - Good. 242 out of 1264 reviews" "
Rating 6 - Okay. 195 out of 1264 reviews" "
Rating 4 - Poor. 136 out of 1264 reviews" "
Rating 2 - Terrible. 133 out of 1264 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, amenities
Staff was AMAZING! Especially Anthony, Jeannette and Jay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan Carlos

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay. Perfect for ages 24 to 34 but I’m sure it’s great for any age.
Stayed 2 nights in Nov 2024

2/10 Terrible

Reza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be a huge improvement if they invested the cost of a one-night stay into updating the 230 sq ft room’s condition and fixing issues, as well as refreshing the lobby area. The room itself only has a few bottles of alcohol, with no other amenities provided.
Stayed 1 night in Nov 2024

10/10 Excellent

Ligia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in Chelsea
Stayed 1 night in Nov 2024

10/10 Excellent

crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 1 night in Aug 2024

8/10 Good

Marc

Stayed 1 night in Nov 2024

6/10 Okay

Victor, Mountain View

Travelled with partner
We couldn’t sleep due to the music in the club and people laughing and running down the halls at 3am. Won’t stay here again, but the rooms were nice.
Stayed 4 nights in Nov 2024

10/10 Excellent

elisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was friendly. Location is great! Across from Chelsea market, walking distance to shops and restaurants. Room was spacious and modern. Loved my stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dylan

Stayed 1 night in Oct 2024

6/10 Okay

Michelle

Travelled with family
We have stayed at other Dream properties in the past - this one was is tired, a bit in need of refreshing or a deep clean. Numerous items promoted on the website were not available- rooftop bar, restaurants … double rooms had 2 bath towels and when asked for more eyes were rolled, some staff were friendly others could care less. I had really hoped for a better stay.
Stayed 3 nights in Oct 2024

2/10 Terrible

brianna

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great part of town
Stayed 2 nights in Nov 2024

10/10 Excellent

Lilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a spectacular view of the empire state building. Room was modern, clean, comfortable bed, nice shower. Great location, across the street from Chelsea Market, subway at the end of the block. Night club on roof top deck, with incredible view, Tao next door.
Stayed 1 night in Nov 2024

10/10 Excellent

Colin

Stayed 1 night in Oct 2024

4/10 Poor

Wama

Liked: Staff & service
Disliked: Property conditions & facilities
The entire floor and room were outdated. The carpet was ripped and stained and some of the lights were not working. This hotel needs a lot of renovations!
Stayed 1 night in Oct 2024

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
WAY over priced for how outdated the room was. Staff and location are great though!
Stayed 1 night in Oct 2024

10/10 Excellent

Beth, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite Chelsea hotels! Love the location
Stayed 1 night in Oct 2024

2/10 Terrible

Amanie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely lobby, room was great location was brilliant
Stayed 3 nights in Oct 2024

10/10 Excellent

Blas

Stayed 1 night in Oct 2024

10/10 Excellent

Helena

Stayed 4 nights in Sep 2024

10/10 Excellent

Helena

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

4/10 Poor

Akira

Liked: Staff & service
Stayed 1 night in Oct 2024

General hotel information

Reasons to Book
Nice Bathroom & Onsite Pool
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5