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"Check in was very smooth. Great location at a walkable distance to Clifford's Tower and The Shambles. Also close to multiple bus stops if you are traveling further. The room was very comfortable and clean. Housekeeping came by every day to refresh the room. They also held our luggage for us the day that we checked out so that we could go explore the city without lugging around our things. "

"Wonderful personable "

"Excellent staff- welcoming and professional with a very friendly attitude: couldn’t do more to help. Decided to change my booking to an Executive room which was more spacious and worth the difference. The hotel has a lovely ambience. Had some friends come round as part of birthday celebrations. Pool not available due to refurbishment but was told in advance & didn’t spoil our stay."

"The hotel was very convenient to what we wanted to do and see. Imani and Sam were extremely helpful."

"Easy to walk from Rail Station!"

"Disappointing that there was no air conditioning. There was just a plug in noisy fan which made sleeping difficult in the heat. Other than that everything was great."

"Great hotel and location, though the room was tiny"

"Lovely hotel, staff friendly and helped sort out problems caused by Expedia submitting multiple bookings."

"Outside in some parts was very mucky. Parts off dining area could have done with some flowers, look overgrown with weeds Also in some parts facia border could do with some painting "