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Citadines Namba Osaka

4.0 star property
Savor delicious meals in this family-friendly hotel’s restaurant then get moving with activities like the playground & gym.

Photo gallery for Citadines Namba Osaka

In-room safe, desk, laptop workspace, blackout curtains
Deluxe Room, 1 Queen Bed
Room, 2 Bedrooms | Private kitchen
Studio, 1 Queen Bed (Double)
Bar (on property)
In the heart of Osaka, Citadines Namba Osaka offers a haven for families. Enjoy breakfast at Numero Five or grab a coffee at the cafe, then keep active with access to a 24-hour gym and playground. With helpful staff, luggage storage and multilingual concierge services on hand your stay is sure to be seamless.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$195
includes taxes & fees
11 Feb - 12 Feb

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premier Twin Room

Premier Twin Room

Premier Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
LED TV
Renovated in 2019
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Bedroom (Double)

Room, 1 Bedroom (Double)

Room, 1 Bedroom (Double)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Twin)

Room, 1 Bedroom (Twin) | Private kitchen

Room, 1 Bedroom (Twin)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
  • 59 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms

Room, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
  • 73 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Renovated in 2019
Blackout curtains
Eco-friendly toiletries
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Renovated in 2019
Blackout curtains
Eco-friendly toiletries
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed (Double)

Studio, 1 Queen Bed (Double)

Studio, 1 Queen Bed (Double)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Renovated in 2019
Blackout curtains
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio (Twin)

Studio (Twin)

Studio (Twin)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Renovated in 2019
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Renovated in 2019
Blackout curtains
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Renovated in 2019
Blackout curtains
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
LED TV
Renovated in 2019
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
LED TV
Renovated in 2019
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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The price is AU$145
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About the area

Map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka

What's nearby

  • Nipponbashi - 1 min walk
  • Kuromon Ichiba Market - 2 min walk
  • Dotonbori - 9 min walk
  • Tsutenkaku Tower - 14 min walk
  • Osaka Castle - 7 min drive

Getting around

  • Namba Station (Nankai) - 6 min walk
  • Kitntetsu-Nipponbashi Station - 7 min walk
  • Osaka (KIX-Kansai Intl.) - 51 min drive

Restaurants

  • ‪よつばの秘密基地 - ‬3 min walk
  • ‪1ポンドのステーキハンバーグタケル 日本橋オタロード店 - ‬3 min walk
  • ‪なか卯 なんさん通店 - ‬2 min walk
  • ‪バナナの神様 - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk

About this property

Citadines Namba Osaka

Upscale family-friendly hotel refurbished in 2019 and located near Kuromon Ichiba Market
Located close to Tsutenkaku Tower and Shitennoji Temple, Citadines Namba Osaka provides a coffee shop/cafe, a playground and dry cleaning/laundry services. The on-site restaurant, Numero Five, offers breakfast, lunch and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), luggage storage and a 24-hour front desk
  • A lift, a front desk safe and a computer station
  • 1 meeting room, a water dispenser and a TV in reception
  • Guest reviews say great things the breakfast, helpful staff and proximity to shopping
Room features
All 313 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness, size rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • LED TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,310 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Numero Five

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on May 14, 2025 from 11 AM-5 PM. All facilities that use power, including lifts will not be available during this time.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per night.
Cots (infant beds) are available for JPY 550.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 2310 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Frequently asked questions

Is Citadines Namba Osaka pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Citadines Namba Osaka?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Citadines Namba Osaka on 11 Feb 2025 start from AU$194.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Citadines Namba Osaka?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Citadines Namba Osaka?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Citadines Namba Osaka located?

This family-friendly Osaka hotel is located in a shopping district, within a 15-minute walk of Kuromon Ichiba Market and Tsutenkaku Tower. Shitennoji Temple and Osaka Museum of History are also within 3 mi (5 km). Namba Station (Nankai) is 6 minutes by foot and Nippombashi Station is 7 minutes.

Citadines Namba Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 938 out of 1170 reviews
Rating 8 - Good. 181 out of 1170 reviews
Rating 6 - Okay. 33 out of 1170 reviews
Rating 4 - Poor. 7 out of 1170 reviews
Rating 2 - Terrible. 11 out of 1170 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ong

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service from Ricardo and the team.
Stayed 4 nights in Jan 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I'm not sure how this qualifies as a "4-star hotel." The bathroom smelled like sewage, and there was a notice that they would be spraying pesticide in the rooms during the time that we were there. Staff were very kind and helpful though!
Stayed 2 nights in Jan 2025

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay super friendly staff and nice spacious clean rooms plus was close by to pretty much anything I wanted to do
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel. Appeared quite new. Clean, good facilities, vending machine and washing machines etc. The area is quite different to a lot of Ōsaka and has a lot of anime and manga stores which are fun to look at. Service was always kind and efficient. About an 8 min walk from Namba station which was nice. And can walk to Dotonbori but maybe 15 min. This meant we weren't in the thick of it but also that it was quieter at night which we appreciated. And Namba station connected well to lots of spots without having to change trains. A few good food options nearby too, including the custard fish and a great katsu curry place.
Stayed 8 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one night stay but very enjoyable.
Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Stayed 4 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 3 nights in Jan 2025

10/10 Excellent

Phonesavanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and convenient.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel from our whole stay in Japan!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Osaka. Many things are walkable and those that aren’t the train station is just a few minutes away. The hotel is great and rooms are good sized. The breakfast buffet is decent
Stayed 3 nights in Jan 2025

8/10 Good

Siu Loong Lillian

Stayed 3 nights in Dec 2024

10/10 Excellent

Nabilah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Citadines Namba Osaka was an excellent stay! The hotel was clean, quiet, and felt very safe throughout my visit. Every staff member I interacted with was incredibly kind and helpful, making the experience even more enjoyable.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lavie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I would want to know when considering booking this hotel: This hotel feels like one that would be booked for a wedding party. It feels very grand and high-end. The rooms are super large for being in Japan- they are sized like the ones at home in the US. Amenities were so nice we had clothing and linen spray in our room, a guest lounge with a full on kitchen with coffee and tea, a (clean) children's play area, and a laundry room. The dining hall attached to the hotel was fantastic! It was walkable to plenty of shops and restaurants and Dotonburi. I would without a doubt recommend this to anyone who wants a nicer stay than normal.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elangovan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and helpful staff. Good location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lai Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location especially for animation lovers Cosy and stylish environment Beds are big enough. Staff are helpful and they can speak fluent English

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Hooi Fong

Stayed 9 nights in Nov 2024

10/10 Excellent

Anderson

Stayed 4 nights in Nov 2024

10/10 Excellent

Hisyam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to subway, great facilities, gym,kids play area and washing/dryer machine that can be paid by using mobile app. Will return again
Stayed 9 nights in Dec 2024

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Sing Bao, Esme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Namba and really near Den den town, there were multiple stores nearby that had plenty of food and entertainment options. Amenities were great, service staff friendly; with water dispensers and vending machines located on all floors, making it convenient to grab drinks.
Stayed 5 nights in Dec 2024

General hotel information

Reasons to Book
Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0