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Oriental Hotel Universal City

4.0 star property
Experience top-notch hospitality at your fingertips with expert ticket assistance. Discover an ideal blend of comfort and location for your next adventure.

Photo gallery for Oriental Hotel Universal City

Interior
Property entrance
In-room safe, blackout curtains, iron/ironing board, free WiFi
Daily buffet breakfast (JPY 3300 per person)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is AU$237
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Family Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 8
  • 4 Single Beds, 2 Single Trundle Beds and 2 Single Sofa Beds

View all photos for Family Room, Non Smoking (For 7 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking (For 7 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 7
  • 4 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (For 5 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (For 5 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 5
  • 3 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for [Birthday/Anniversary] Moderate Double, Non Smoking Room with Balloon Decoration

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary] Moderate Double, Non Smoking Room with Balloon Decoration

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room (For 4 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room (For 4 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking (For 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking (For 3 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Moderate Double, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Double, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Moderate Twin, Non Smoking (for 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin, Non Smoking (for 3 People)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Moderate Twin, Non Smoking (for 1-2 people)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin, Non Smoking (for 1-2 people)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 5
  • 2 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

View all photos for Family Room, Non Smoking (For 5 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking (For 5 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (For 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (For 3 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 6
  • 3 Single Beds, 1 Single Trundle Bed and 2 Single Sofa Beds

View all photos for Premier Twin Room (For 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room (For 3 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (For 4 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (For 4 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Trundle Bed

View all photos for Superior Twin Room, Non Smoking (For 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (For 3 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier Twin Room (For 1-2 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room (For 1-2 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Non Smoking (For 6 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking (For 6 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 6
  • 4 Single Beds and 2 Single Trundle Beds

View all photos for [Non-smoking]Superior Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking]Superior Twin Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 1 Single Bed and 1 Queen Bed

View all photos for [Non-smoking] Premier Twin

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking] Premier Twin

  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-smoking]Moderate Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking]Moderate Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-smoking] Deluxe Triple

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking] Deluxe Triple

  • Sleeps 6
  • 3 Single Beds OR 3 Single Beds and 2 Single Sofa Beds

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About the area

Map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024

What's nearby

  • Universal CityWalk Osaka - 1 min walk
  • Universal Studios Japan - 3 min walk
  • Osaka Aquarium Kaiyukan - 6 min drive
  • Kyocera Dome Osaka - 8 min drive
  • Intex Osaka - 8 min drive

Getting around

  • Chidoribashi Station - 3 min drive
  • Universal City Station - 5 min walk
  • Osaka (ITM-Itami) - 35 min drive

Restaurants

  • ‪ババ・ガンプ・シュリンプ - ‬4 min walk
  • ‪Buffet Dining 'Akala The Park Front Hotel - ‬4 min walk
  • ‪Eggs 'n Things - ‬6 min walk
  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Tully's Coffee - ‬4 min walk

About this property

Oriental Hotel Universal City

Upscale hotel near Universal Studios Japan
Located close to Osaka Aquarium Kaiyukan and Kyocera Dome Osaka, Oriental Hotel Universal City provides a free daily manager's reception, a restaurant and a snack bar/deli. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • A lift, ATM/banking services and a front desk safe
  • A ballroom, coffee/tea in reception and a vending machine
  • Guest reviews speak highly of the helpful staff and location
Room features
All 330 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and baths or showers
  • 49-inch Smart TVs with Netflix, Hulu and streaming services
  • Mini fridges, children's slippers and digital channels

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 3,300 for adults and JPY 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1500 for children
  • Covered self-parking fee: JPY 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

Is Oriental Hotel Universal City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Oriental Hotel Universal City?

As of 11 Feb 2025, prices found for a 1-night stay for 2 adults at Oriental Hotel Universal City on 24 Feb 2025 start from AU$237.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Oriental Hotel Universal City?

Self-parking is available for JPY 3000 per day. Limited spots are available.

What time is check-in at Oriental Hotel Universal City?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Oriental Hotel Universal City?

Checkout is at 11:00 AM.

Where is Oriental Hotel Universal City located?

Located in Konohana, this hotel is 0.2 mi (0.3 km) from Universal Studios Japan and 3 mi (4.8 km) from Kyocera Dome Osaka. Osaka Aquarium Kaiyukan and Dotonbori are also within 6 mi (10 km). Universal City Station is 5 minutes by foot and Ajikawaguchi Station is 9 minutes.

Oriental Hotel Universal City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 394 out of 676 reviews
Rating 8 - Good. 170 out of 676 reviews
Rating 6 - Okay. 69 out of 676 reviews
Rating 4 - Poor. 20 out of 676 reviews
Rating 2 - Terrible. 23 out of 676 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Universal City, clean and easily accessible. We ate nearby many times.
Stayed 3 nights in Jan 2025

10/10 Excellent

Chloe

Liked: Staff & service, amenities, property conditions & facilities
Great place for going to USJ.
Stayed 2 nights in Jan 2025

10/10 Excellent

Aeishah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, it is busy but to be expected as walking distance to universal. Breakfast was amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very close to USJ
Stayed 2 nights in Jan 2025

8/10 Good

Victor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My friend was hungry. I was not, I try to buy a coffee I. The restaurant but they want to pay for the whole price of the buffet. Finally, the lady told me if you want a coffee you can drink it in your room. So rude! I wanted to be seated with my friend having his breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area
Stayed 3 nights in Jan 2025

2/10 Terrible

Pinky Rose, Menifee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only thing we dont like is that you cant control the AC unit. we stay during winter its cold outside but our room is hot we cant sleep at all they gave us fan but still hot. everything are all good from friendly stuff to the cleanliness of the property. room is clean also.
Stayed 1 night in Jan 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only issue I have with the Oriental Hotel was no laundry facility or laundry service for the guests. Which I think is crazy considering laundry should be a standard facility accommodation when you are staying overnight.
Stayed 5 nights in Jan 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is at Universal City Walk, which has its own metro stop and lots to eat and drink. Lively.
Stayed 2 nights in Jan 2025

8/10 Good

Shun

Stayed 2 nights in Dec 2024

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Dec 2024

4/10 Poor

Hilda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I will not stay here again , not family friendly , very small bathrooms , pillows are like concrete hard , high and uncomfortable. The hotel has NO other pillow type even for kids or a low or softer pillow! . We had to roll a quilt under our heads for 5 nights! They don’t charge anything to your room , at breakfast we found out we had to exit the line pay for my 4 year old , show them receipt to have breakfast! Never seen a Hotel like it! Much better options in universal walk! Avoid if you can! Breakfast was the exact same limited options every day.
Stayed 5 nights in Dec 2024

8/10 Good

Eric

Stayed 3 nights in Nov 2024

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right at universal
Stayed 2 nights in Dec 2024

6/10 Okay

Park Sam, Singapore

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel, Washington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and visit Universal Studios. Neat little room for 6 in my family, with a bead for each! Great breakfast!!
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel D

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay for five days, easy to get to universal studios and right next to the train station for traveling.
Stayed 4 nights in Nov 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Mohammed

Travelled with family
Liked: Amenities
Rooms are small
Stayed 1 night in Oct 2024

10/10 Excellent

Dr Hay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay
Would help if they provide leg massager instead of leg exercise balancing equipment in the room. Love the bath rub with bath salt provided
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night and one day at Universal Studios Japan. The room was clean and comfortable. The best part of the stay was the delicious complimentary breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

V. Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

4/10 Poor

Ashleigh

Disliked: Staff & service
We encountered an incredibly rude staff member who made a member of our group cry and tried to charge us an extra fee which went against both the website and booking information. When this staff member went on break we asked other staff who said there was no extra fee and were much kinder. Breakfast was tasteless and nothing seemed fresh (donuts etc were frozen in the middle). Very expensive for what it was. We were really disappointed and wouldn’t stay there again. We were so disappointed we asked for a refund As we wouldn’t be returning for the breakfasts on the following days but as we do not speak Japanese it was hard to question.
Stayed 2 nights in Oct 2024

General hotel information

Reasons to Book
Great Location & Bathroom Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5