Oriental Hotel Universal City

4.0 star property
Experience top-notch hospitality at your fingertips with expert ticket assistance. Discover an ideal blend of comfort and location for your next adventure.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Oriental Hotel Universal City

Interior
Property entrance
In-room safe, blackout curtains, iron/ironing board, free WiFi
Daily buffet breakfast (JPY 3300 per person)
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The price is AU$475
includes taxes & fees
10 Feb - 11 Feb

Room options

Available filters for rooms
Showing 25 of 25 rooms

Family Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 54 sq m
  • Sleeps 8
  • 4 Single Beds, 2 Single Trundle Beds and 2 Single Sofa Beds

Family Room, Non Smoking (For 7 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 54 sq m
  • Sleeps 7
  • 4 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

Deluxe Triple Room, Non Smoking (For 5 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 35 sq m
  • Sleeps 5
  • 3 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

[Birthday/Anniversary] Moderate Double, Non Smoking Room with Balloon Decoration

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Premier Twin Room (For 4 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 54 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

[Birthday/Anniversary] Superior Twin Room, Non Smoking (For 3 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Moderate Double, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Moderate Twin, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

Moderate Twin, Non Smoking (for 3 People)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Moderate Twin, Non Smoking (for 1-2 people)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Premier Twin Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 54 sq m
  • Sleeps 5
  • 2 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

Family Room, Non Smoking (For 5 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 54 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Trundle Bed

Deluxe Triple Room, Non Smoking (For 3 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

Deluxe Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 35 sq m
  • Sleeps 6
  • 3 Single Beds, 1 Single Trundle Bed and 2 Single Sofa Beds

Premier Twin Room (For 3 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Triple Room, Non Smoking (For 4 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Trundle Bed

Superior Twin Room, Non Smoking (For 3 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Premier Twin Room (For 1-2 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

Family Room, Non Smoking (For 6 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 54 sq m
  • Sleeps 6
  • 4 Single Beds and 2 Single Trundle Beds

[Non-smoking]Superior Twin Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 1 Single Bed and 1 Queen Bed

[Non-smoking] Premier Twin

  • Sleeps 4
  • 2 Single Beds

[Non-smoking]Moderate Double Room

  • Sleeps 2
  • 1 Double Bed

[Non-smoking] Deluxe Triple

  • Sleeps 6
  • 3 Single Beds OR 3 Single Beds and 2 Single Sofa Beds
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About the area

Map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024

What's nearby

  • Universal CityWalk Osaka - 1 min walk
  • Universal Studios Japan - 3 min walk
  • Osaka Aquarium Kaiyukan - 6 min drive
  • Kyocera Dome Osaka - 8 min drive
  • Intex Osaka - 8 min drive

Getting around

  • Chidoribashi Station - 3 min drive
  • Universal City Station - 5 min walk
  • Osaka (ITM-Itami) - 35 min drive

Restaurants

  • ‪ババ・ガンプ・シュリンプ - ‬4 min walk
  • ‪Buffet Dining 'Akala The Park Front Hotel - ‬4 min walk
  • ‪Eggs 'n Things - ‬6 min walk
  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Tully's Coffee - ‬4 min walk

About this property

Oriental Hotel Universal City

Upscale hotel near Universal Studios Japan
Located close to Osaka Aquarium Kaiyukan and Kyocera Dome Osaka, Oriental Hotel Universal City provides a free daily manager's reception, a restaurant and a snack bar/deli. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a ballroom
  • A vending machine, a lift and a front desk safe
  • Coffee/tea in reception, ATM/banking services and smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 330 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and baths or showers
  • 49-inch Smart TVs with Netflix, Hulu and streaming services
  • Mini fridges, children's slippers and digital channels

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 3,300 for adults and JPY 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1500 for children
  • Covered self-parking fee: JPY 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

Is Oriental Hotel Universal City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Oriental Hotel Universal City?

As of 11 Jan 2025, prices found for a 1-night stay for 2 adults at Oriental Hotel Universal City on 10 Feb 2025 start from AU$474.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Oriental Hotel Universal City?

Self-parking is available for JPY 3000 per day. Limited spots are available.

What time is check-in at Oriental Hotel Universal City?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Oriental Hotel Universal City?

Checkout is at 11:00 AM.

Where is Oriental Hotel Universal City located?

Located in Konohana, this hotel is 0.2 mi (0.3 km) from Universal Studios Japan and 3 mi (4.8 km) from Kyocera Dome Osaka. Osaka Aquarium Kaiyukan and Dotonbori are also within 6 mi (10 km). Universal City Station is 5 minutes by foot and Ajikawaguchi Station is 9 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 373 out of 641 reviews" "
Rating 8 - Good. 163 out of 641 reviews" "
Rating 6 - Okay. 63 out of 641 reviews" "
Rating 4 - Poor. 20 out of 641 reviews" "
Rating 2 - Terrible. 22 out of 641 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only issue I have with the Oriental Hotel was no laundry facility or laundry service for the guests. Which I think is crazy considering laundry should be a standard facility accommodation when you are staying overnight.
Stayed 5 nights in Jan 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is at Universal City Walk, which has its own metro stop and lots to eat and drink. Lively.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Dec 2024

4/10 Poor

Hilda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I will not stay here again , not family friendly , very small bathrooms , pillows are like concrete hard , high and uncomfortable. The hotel has NO other pillow type even for kids or a low or softer pillow! . We had to roll a quilt under our heads for 5 nights! They don’t charge anything to your room , at breakfast we found out we had to exit the line pay for my 4 year old , show them receipt to have breakfast! Never seen a Hotel like it! Much better options in universal walk! Avoid if you can! Breakfast was the exact same limited options every day.
Stayed 5 nights in Dec 2024

8/10 Good

Eric

Stayed 3 nights in Nov 2024

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right at universal
Stayed 2 nights in Dec 2024

6/10 Okay

Park Sam, Singapore

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel, Washington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and visit Universal Studios. Neat little room for 6 in my family, with a bead for each! Great breakfast!!
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel D

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay for five days, easy to get to universal studios and right next to the train station for traveling.
Stayed 4 nights in Nov 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Mohammed

Travelled with family
Liked: Amenities
Rooms are small
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night and one day at Universal Studios Japan. The room was clean and comfortable. The best part of the stay was the delicious complimentary breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

V. Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

4/10 Poor

Ashleigh

Disliked: Staff & service
We encountered an incredibly rude staff member who made a member of our group cry and tried to charge us an extra fee which went against both the website and booking information. When this staff member went on break we asked other staff who said there was no extra fee and were much kinder. Breakfast was tasteless and nothing seemed fresh (donuts etc were frozen in the middle). Very expensive for what it was. We were really disappointed and wouldn’t stay there again. We were so disappointed we asked for a refund As we wouldn’t be returning for the breakfasts on the following days but as we do not speak Japanese it was hard to question.
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, in universal city
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura m

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to universal and shops. I loved the breakfast and the storage for my belongings prior to checking in.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transport from Kansai was straight forward with a bit of walk from bus to the hotel. Plenty of shops nearby and the breakfast was excellent. Must get to breakfast area by 7am, otherwise too many people. Universal studies just around the corner.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The location was within a minute to USJ entrance and the breakfast buffet was superb! The staff were all very helpful and friendly. The amazing part of this hotel was we were able to re-enter the USJ park the same day! Highly recommend to families with kids especially if you want to take a mid day break to rest in the hotel and head back to USJ at night time.
Stayed 2 nights in Sep 2024

2/10 Terrible

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else!
We early arrived but could not check in until 3:00. This is too late. Hotels.com needs to help us with this. No restaurant or room service after breakfast. No place to eat dinner. All restaurants close at 10:00 pm even though every one of them says open until 11:00. 3 single beds squashed into a room. What a joke, except I paid a lot so it wasnt funny.
Stayed 1 night in Aug 2024

8/10 Good

Jalin

Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Wing Suet

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room is very small but clean and very close to Universal Studio.
Stayed 3 nights in Aug 2024

4/10 Poor

Cesar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I have stayed at the hotel at least 4 times before and this time the room was dirty with bunches of hair on the carpet and bed sheets.
Stayed 2 nights in Aug 2024

General hotel information

Reasons to Book
Great Location & Bathroom Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5