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"Brilliant location for Palace, parks and Plaza España. We arrived into Chamartin train station and it was easy to get to the hotel on Metro Line 10 and a short walk. The hotel is unassuming on the outside, but once inside we loved the sympathetic renovations, it felt cosy and comfortable especially the bar area which is beautiful. Our cool and quiet room was perfect, very comfortable bed, twin basins and a bath in the large bathroom, loads of storage and a lovely dressing table with a lift-up lid. Electronic safe was easy to use and the little fridge perfect for keeping drinks cool. Housekeeping was excellent. The continental breakfast was delicious, particularly the brownies! The dining room was calm and relaxing. Overall our stay was perfect and we wouldn’t hesitate to return to this hotel. "

"Excellent Hotel with a unique location and very quiet and safe. "

"I have stayed T the Emperador since Early 2000! Almost yearly Love it! Location, service, staff, etc"

"Lovely stay. The shuttle service makes it so easy. Loads of food places you can order food from to hotel."

"This place is amazing "

"Excellent breakfast."

"I want to thank Maria at the front desk. She went above and beyond. I was not feeling well and needed medical attention and she was so helpful every step of the way. The hotel is clean and in a very convenient location for sight seeing and shopping. "

"One of the best hotels and locations in Madrid"

"My room was great. The breakfast is co amazing. The bartender ignores you; I’m not sure why. And the hostess in charge of breakfast should do a little more to remember faces when you come to breakfast. Walking away for a moment shouldn’t require you to check in again"