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The Hotel Serene Glendale Peoria, Surestay Collection by BW

3.0 star property
Hotel with free breakfast, near Peoria Sports Complex
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Reception
Exterior
Outdoor pool, pool loungers
Reception
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
The price is AU$159
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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Parking included
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The price is AU$190
includes taxes & fees
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About the area

Map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308

What's nearby

  • Arrowhead Towne Center - 3 min walk - 0.3 km
  • Arizona Broadway Theatre - 13 min walk - 1.2 km
  • Peoria Sports Complex - 17 min walk - 1.4 km
  • State Farm Stadium - 11 min drive - 15.1 km
  • Westgate Entertainment District - 11 min drive - 14.8 km

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 14 min drive

Restaurants

  • ‪In-N-Out Burger - ‬9 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Food Court - ‬13 min walk
  • ‪Panera Bread - ‬11 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Hotel rejuvenated in 2022 and located near Peoria Sports Complex
The Hotel Serene Glendale Peoria, Surestay Collection by BW provides amenities, such as free full breakfast and laundry facilities. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • A vending machine, smoke-free property and coffee/tea in reception
  • A 24-hour front desk and ATM/banking services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 60 individually furnished rooms have perks such as air conditioning, in addition to amenities such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at The Hotel Serene Glendale Peoria, Surestay Collection by BW on 1 Dec 2024 start from AU$159.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Hotel Serene Glendale Peoria, Surestay Collection by BW pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Self-parking is free at this property.

What time is check-in at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-in start time: 3:00 PM; check-in end time: 3:30 AM.

What time is check-out at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Checkout is at 11:00 AM.

Where is The Hotel Serene Glendale Peoria, Surestay Collection by BW located?

Situated in Glendale, this hotel is within 1 mi (2 km) of Arrowhead Towne Center and Peoria Sports Complex. Arizona Broadway Theatre and Polar Ice Peoria are also within 2 miles (3 km).

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 781 reviews" "
Rating 8 - Good. 182 out of 781 reviews" "
Rating 6 - Okay. 110 out of 781 reviews" "
Rating 4 - Poor. 82 out of 781 reviews" "
Rating 2 - Terrible. 77 out of 781 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Gilberto

Stayed 3 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff ,good breakfas
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great service at this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast and feeling safe.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to where I had to go
Stayed 3 nights in Nov 2024

10/10 Excellent

Martha, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a bigger sign....hard to find
Stayed 2 nights in Nov 2024

4/10 Poor

Ismael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was like a motel had people hanging by my door day and night didn't feel too safe
Stayed 3 nights in Nov 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Arlene, the front desk young lady was very welcoming and very professional with the check in process.
Stayed 2 nights in Nov 2024

8/10 Good

zaid

Stayed 1 night in Oct 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location. Shopping restaurants the best.
Stayed 1 night in Oct 2024

10/10 Excellent

stephanie

Liked: Cleanliness, property conditions & facilities
Location
Stayed 1 night in Oct 2024

8/10 Good

Logan

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great place to stay, location and building were wonderful, but the staff were hard to stomach. The hotel is close to shops, restaurants, and a hospital. The building was sturdy and the rooms were spotless. However the receptionist at the front counter was not friendly during check in or check out, personally thought she had a bad day, but soon found out she acted this way during both encounters. I would suggest updating the site as well because the breakfast option said that it was served weekdays only, however they served during my stay.
Stayed 1 night in Oct 2024

6/10 Okay

Daren

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was very nice and did what they could to be accommodating. The bed made so much noise every time I moved. The next morning I asked the staff if all the beds were this noisy. They asked me what room I was in. When I told them my room number they said they have had other complaints about the same bed in my room. If it's a known problem it should have been taken care of before.
Stayed 3 nights in Oct 2024

10/10 Excellent

DOUGLAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael Ian

Stayed 1 night in Oct 2024

8/10 Good

Myron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place to stay with a lot of places to eat and shop around.
Stayed 3 nights in Oct 2024

6/10 Okay

David

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Karrar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are so nice
Stayed 4 nights in Sep 2024

4/10 Poor

Joao

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rolonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for everything we needed and there was nothing bad about this place, thank you letting us stay at the hotel, will recommend to my friends.
Stayed 2 nights in Sep 2024

2/10 Terrible

Edward

Disliked: Cleanliness, amenities, property conditions & facilities
This place was dirty. Several people were complaining about the cleanliness of linens. The floors were dirty. Just not at all the best quality for the high price. We’ve stayed at hotels that were clean and just overall excellent for a way better price. I really thought that because we were charged so much, we were staying somewhere that was at least clean and in better condition. Sadly, there were several others that were unhappy. Unfortunately, I doubt that this review will help because I doubt a discount or any type of refund is given. And I don’t know if we would have had any other option to rent somewhere else at the last minute. How do these type of situations get resolved?
Stayed 1 night in Sep 2024

6/10 Okay

Ruben

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good location!
Stayed 3 nights in Sep 2024

2/10 Terrible

Tim

Disliked: Property conditions & facilities
The bed frame was cheap and it made a lot of noise. The facility was rundown.
Stayed 2 nights in Sep 2024

8/10 Good

Lizbett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little hotel very friendly staff very clean and very well appointed rooms. Right next to arrowhead Mall. Right in the heart of the Peoria 83 area. Lots to do lots of great restaurants. I’m very impressed!
Stayed 1 night in Sep 2024