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The Reef Playacar Beach Resort & Spa

3.5 star property
On private beach with outdoor pool, near Playacar Golf Club

Photo gallery for The Reef Playacar Beach Resort & Spa

Relax by the clear pool surrounded by lounge chairs and umbrellas, shaded by palm trees.
Property video
Stylish hallway with a sofa, rattan chair, and wooden door.
Relax by the ocean with a clear view of the beach and pool, surrounded by palm trees and lounge chairs.
Relax in a secluded outdoor space surrounded by lush greenery and tall trees, featuring comfortable seating for two.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • All-inclusive
The current price is AU$192
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, 2 Double Beds

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
Free minibar items
LED TV
Separate bedroom
Ceiling fan
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Beach/ocean view

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
Free minibar items
LED TV
Separate bedroom
Ceiling fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Relax in a spacious room with a large bed, flat-screen TV, and dining area.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Two single beds with white linens and a throw blanket, a flat-screen TV, and a desk with a chair.

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(142 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Garden View

Relax in this stylish room with two single beds, a flat-screen TV, and a small table for two.

Room Superior with Garden View

  • 27 sq m
  • Sleeps 4

View all photos for Room Superior with Garden View

Relax in a serene space with a large bed, flat-screen TV, and dining area.

Room Superior with Garden View

  • 27 sq m
  • Sleeps 2

View all photos for Room Premium with Garden View

Relax in this stylish room with two single beds, a flat-screen TV, and a desk, offering a serene view of lush greenery.

Room Premium with Garden View

  • 27 sq m
  • Sleeps 4

View all photos for Room Premium with Garden View

Relax in a spacious room with a large bed, flat-screen TV, and a view of lush greenery.

Room Premium with Garden View

  • 27 sq m
  • Sleeps 2

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Palmaïa-The House of AïA: All Inclusive Wellness Resort

Playacar
  • Pool
  • All-inclusive
  • Spa
  • Kids pool
9.8 out of 10, Exceptional, 526 reviews
The price is AU$1,371
includes taxes & fees
25 Aug - 26 Aug
Palmaïa-The House of AïA: All Inclusive Wellness Resort
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About the area

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 3 min walk - 0.3 km
  • Playacar Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km
  • Quinta Avenida - 19 min walk - 1.7 km
  • Playa del Carmen Main Beach - 4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive

Restaurants

  • ‪Occidental Allegro - ‬5 min walk
  • ‪Wyndham Pool Bar - ‬13 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪Sports Bar Allegro Playacar - ‬5 min walk
  • ‪Turquesa - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

Family-friendly resort near Quinta Avenida
Playacar Golf Club and Playacar Beach are located near The Reef Playacar Beach Resort & Spa, which provides an adjacent golf course, a marina and a swim-up bar. With a private beach, a beach bar and beach massages, this resort is the perfect place to soak up some sun. Indulge in a hot stone massage, reflexology and a body scrub at Ome, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; other things to do include sailing, volleyball and scuba diving. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Free bike hire, tennis courts and beach towels
  • A computer station, laundry services and a billiards/pool table
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 198 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/bath combinations and hairdryers
  • 32-inch LED TVs with premium channels
  • Balconies, fridges and free extra beds

All-inclusive details

All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

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Outdoor pool, pool umbrellas, pool loungers

The Reef Coco Beach Resort & Spa- Optional All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
8.0 out of 10, Very good, 1,008 reviews
The price is AU$208
includes taxes & fees
31 Aug - 1 Sept
The Reef Coco Beach Resort & Spa- Optional All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Botticelli
  • Chula Vista
  • Terraza Grill

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,167 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • 18 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.70 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Does The Reef Playacar Beach Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa on 1 Sept 2025 start from AU$184.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Reef Playacar Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Reef Playacar Beach Resort & Spa?

Self-parking is free at this property.

What time is check-in at The Reef Playacar Beach Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Reef Playacar Beach Resort & Spa?

Checkout is at noon.

Are there all-inclusive benefits at The Reef Playacar Beach Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is The Reef Playacar Beach Resort & Spa located?

Located in Playacar, this beachfront resort is next to a golf course and within a 10-minute walk of Mayan Ruins of Playacar and Playacar Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 1 mile (2 km).

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The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 441 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties gardens and landscaping is so beautiful and very well maintained.
Stayed 5 nights in Jul 2025

10/10 Excellent

LUIS ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 5 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot for a friends get together! The staff was very accommodating and fun! We especially loved Moses for the activities and Mauricio at the pool bar!
Stayed 5 nights in Jun 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartenders and activity folks were amazing they made vacation great for me
Stayed 7 nights in May 2025

6/10 Okay

Daniel

Pros: Friendly staff and good location. Cons: Cleanliness, food, and drink options are so-so.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is very safe, quiet and beautiful. We are grateful that it has enriched our experience in Mexico.
Stayed 4 nights in Jun 2025

10/10 Excellent

Javier Ochoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Will be bringing the entire family back.
Stayed 6 nights in Jun 2025

10/10 Excellent

Aliah

Liked: Staff & service, property conditions & facilities
Great family resort, everyone was so nice and accommodating. The food was good especially the Mexican restaurant loved the black beans. The drinks definitely on point love the mojito and the pool was never crowded my kids had a ball
Stayed 4 nights in Jun 2025

10/10 Excellent

herman

Liked: Cleanliness, amenities, property conditions & facilities
The nature around the area
Stayed 1 night in Jun 2025

4/10 Poor

Valter

Disliked: Cleanliness, staff & service, property conditions & facilities
The food was of bad quality, staff rude and lazy.
Stayed 7 nights in Jul 2025

8/10 Good

Pearl Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was kind, respectful and helpful. I loved how clean, and close to everything you want to do.
Stayed 4 nights in Jun 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the jungle theme, the staff was very friendly and helpful, the restaurant food was very good, but the breakfast buffet did not have bacon or sausage and the bed was very hard.
Stayed 5 nights in Jun 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in May 2025

8/10 Good

ROBIN

Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful. The food needs to be better
Stayed 6 nights in Jun 2025

10/10 Excellent

Dr. Dennis

Love love love the staff
Stayed 5 nights in May 2025

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait for next visit!
Stayed 1 night in Apr 2025

4/10 Poor

Joel Robert

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The food was very poor quality. The beach was covered with seaweed. The smell was like rotten eggs and they water was chocolate brown. The service and facilities were very nice though. We traveled to Cozumel and stayed there so we could get into the water.
Stayed 5 nights in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reef is a spectacular oasis for rest, rejuvenation and connection with nature.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding dive shop, The Reef Marina, attached to the hotel--first class!
Stayed 6 nights in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how small and private it was. Great for people who want to get away from the busy life. The staff was super friendly as well. I would recommend it 100%
Stayed 10 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is not too overwhelming which I liked. All the staff were extremely friendly and super helpful. It has a beautiful view of the ocean and is in a very convenient spot if you want to walk into town. I would definitely recommend to others and would love to stay again! I definitely recommend the Italian restaurant on site, 10/10.
Stayed 7 nights in May 2025

8/10 Good

Jose R

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Jul 2025

4/10 Poor

Alecia

Liked: Cleanliness
This is just a sub-par resort. There are definitely better options like the Xcaret Arte. This is where we went to next and there is no comparison.
Stayed 1 night in May 2025

6/10 Okay

yvette m

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beds are not comfortable at all phone didn’t work the whole stay
Stayed 4 nights in Jun 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite place. Good food option.
Stayed 6 nights in Apr 2025