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AluaSoul Orotava Valley - Adults only

4.0 star property
Adults-only hotel with 2 restaurants and free breakfast

Photo gallery for AluaSoul Orotava Valley - Adults only

Lobby
1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Lobby
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Pet-friendly
  • Breakfast included
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite Frontal Ocean View (1 adult)

1 bedroom, in-room safe, desk, laptop workspace

Suite Frontal Ocean View (1 adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Separate bedroom
Sofa bed - double
  • 40 sq m
  • Ocean view
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite Frontal Ocean View (3 adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite Frontal Ocean View (3 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Separate bedroom
Sofa bed - single
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for My Favorite Club Suite Frontal Ocean View (1 adult)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (1 adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Free minibar items
LED TV
Pillow menu
Renovated in 2021
  • 40 sq m
  • Ocean view
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite Frontal Ocean View (2 adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite Frontal Ocean View (2 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Separate bedroom
Sofa bed - single
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (1 Adult)

1 bedroom, in-room safe, desk, laptop workspace

Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Separate bedroom
Sofa bed - single
  • 40 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for My Favorite Club Suite Frontal Ocean View (3 adults)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (3 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Free minibar items
LED TV
Pillow menu
Renovated in 2021
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite (Teide View) (1 Adult)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Separate bedroom
Sofa bed - single
  • 40 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite (Teide View) (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Separate bedroom
Sofa bed - single
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite (Teide View) (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Separate bedroom
Sofa bed - single
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Separate bedroom
Sofa bed - double
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for My Favorite Club Suite Frontal Ocean View (2 adults)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (2 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Free minibar items
LED TV
Pillow menu
Renovated in 2021
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Separate bedroom
Sofa bed - single
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About the area

Map
Calle Manuel Yanes Barreto, 13, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Taoro Park - 15 min walk
  • Plaza del Charco - 19 min walk
  • Loro Park - 20 min walk
  • Puerto de la Cruz Town Hall - 4 min drive
  • Lago Martianez Swimming Pools - 5 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 32 min drive

Restaurants

  • ‪Playa Jardin - ‬9 min walk
  • ‪Andana Beach Club - ‬9 min walk
  • ‪Restaurante-Pizzeria Don Camilo - ‬4 min drive
  • ‪Alberto's Bar - ‬12 min walk
  • ‪Mazaroco - ‬16 min walk

About this property

AluaSoul Orotava Valley - Adults only

Upscale eco-certified hotel refurbished in 2021 and located near Plaza del Charco
A free breakfast buffet, a poolside bar and a corner/local shop are just a few of the amenities provided at AluaSoul Orotava Valley - Adults only. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Yoga classes are offered at the gym; the property also has concerts and live shows, a terrace and shopping on-site. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • An outdoor tennis court, concierge services and a lift
  • Multilingual staff, ping pong and a gift shop
  • Smoke-free property, games and luggage storage
Room features
All 202 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • LED TVs with cable channels
  • Wardrobes/cupboards, balconies and separate sitting areas

All-inclusive details

All-inclusive room rates at AluaSoul Orotava Valley - Adults only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Agua Lobby Bar
  • Kentia Pool Club
  • Mare Nubium
  • Terra Café

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Table tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Property is also known as

Diamante Suites
Diamante Suites Hotel
Diamante Suites Puerto de la Cruz
Hotel Diamante Suites
Hotel Diamante Suites Puerto de la Cruz
Hotel Diamante Suites Adults Puerto de la Cruz
Hotel Diamante Suites Adults
Diamante Suites Adults Puerto de la Cruz
Diamante Suites Adults
Hotel Diamante Puerto De La Cruz
Hotel Diamante Suites Tenerife/Puerto De La Cruz
Hotel Diamante Suites Adults Only
Hotel Diamante Suites
Aluasoul Orotava Valley
AluaSoul Orotava Valley Adults only
AluaSoul Orotava Valley - Adults only Hotel
AluaSoul Orotava Valley - Adults only Puerto de la Cruz
AluaSoul Orotava Valley - Adults only Hotel Puerto de la Cruz

Frequently asked questions

Does AluaSoul Orotava Valley - Adults only have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 6:00 PM.

Is AluaSoul Orotava Valley - Adults only pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at AluaSoul Orotava Valley - Adults only?

There is free parking nearby.

What time is check-in at AluaSoul Orotava Valley - Adults only?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at AluaSoul Orotava Valley - Adults only?

Checkout is at noon. Late checkout is available for EUR 25 (subject to availability).

Are there all-inclusive benefits at AluaSoul Orotava Valley - Adults only?

Some rate plans available at this property are all-inclusive.

Where is AluaSoul Orotava Valley - Adults only located?

Situated by the ocean, this eco-certified hotel is within 1 mile (2 km) of Garden Beach and Plaza del Charco. San Felipe Castle and Tenerife Beaches are also within 15 minutes.

AluaSoul Orotava Valley - Adults only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 101 reviews
Rating 8 - Good. 43 out of 101 reviews
Rating 6 - Okay. 22 out of 101 reviews
Rating 4 - Poor. 9 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Gordon Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó la tranquilidad pero la comida no era muy buena y casi siempre salio frio. Las bebidas de todo incluido están limitadas a unas marcas desconocidas y en general la calidad y servicio ha bajado muchísimo desde mi última visita hace solo unos 6 meses
Stayed 3 nights in Nov 2023

10/10 Excellent

Moran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay
The room was amazing, the staff were helpful and very nice and the hotel was great! One elevator didnt work which was an inconvenience but not too bad for us, and the breakfast was always the same. These are the only downsides, but i would definitely come back.
Stayed 5 nights in Sep 2023

10/10 Excellent

Gordon Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente fin de semana larga
Una escapada de fin de semana larga relajante. Todo nos gustó mucho, especialmente el trato de todos los trabajadores. Volveremos
Stayed 3 nights in Jun 2023

10/10 Excellent

Sven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected. Would stay there again.
Stayed 8 nights in Apr 2023

10/10 Excellent

Mary Grace

Stayed 7 nights in Apr 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Rikard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Steven

Decent hotel and breakfast. Rooms dated
Stayed for one night in a family room. The hotel is nice but rooms are dated. Breakfast was OK with fresh omelettes and pancakes, but we found the evening meal to be very restrictive.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
No outside space. Not a hotel per se - no room service or facilities, buffet restaurant. Pool was small opened late and closed early. Staff were very good, helpful and friendly.
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, great view and great breakfast
Fantastic view. Very good breakfast. It was always easy find a car space near the hotel.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
Problems checking in
Stayed 7 nights in Dec 2018

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities, room comfort
Nice enough hotel. Up a hill, so kept fit! Bar staff lovely.
Stayed 3 nights in Nov 2018

6/10 Okay

Anastasiya

Liked: Cleanliness, room comfort
Has a potential but would NOT recommend
The hotel has a potential and it is not a biggy that it is outdated, the room was big with a balcony overlooking mountains, people who work there are super nice BUT I would not recommend anybody to stay there, here is why: 1) you have to pay for Wi-Fi in cash per hour/day and per device 2) in order to get a towel for the pool you need to go all the way to the front desk and leave a 20 euro cash deposit 3) breakfast is horrible, even though there is a variety of stuff there most of is just tasteless mush. The only thing I could it was a croissant and banana, but when I tried to take it with me because we were leaving for a hike an older German dude (guest of the hotel) stopped me in the middle of a restaurant and told me I can't take food out. 4) the hotel is full of older German people in their 70s Like I said, it has a potential but it is not being realized because of a way everything is set up.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very satisfied! Good breakfast, very large room, 10 minutes walking from the beach

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved hotel and views walking distance to beach
My room was lovely spacious and comfortable i cannot complain it was like going from home to home i had everything i needed for my comforts.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to Loro parque
The staff were super helpful the room was emnous and clean. The location was good for me as my main interest to going to Tenerife was to see Loro parque which was very close. The only thing that I'd say why I wouldn't give it 10/10 is the food was a bit of a let down. It was edible but not tasty.

8/10 Good

nikki, B-D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place to stay
We had been here before, We like adult ONLY hotels, staff are great and don't pester you to clean the room, looking forward to going back again

6/10 Okay

alfred brian, Palm Mar, South Tenerife

Liked: Cleanliness
Disappointed
Diamante Suites rooms are in need of a facelift. Dark furniture, poorly sprung beds and poor outlook to the sea. The food was lukewarm served with cold plates. We bought a drink in the bar and took them down to the restaurant to enjoy with our meal but we were refused entry. They said this is not permitted????? We selected this hotel to check it out for a visit with our daughter in Sept. Will not return!!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location good price bad wifi
They wifi in the room just did not work. The wifi in the lobby was slow

10/10 Excellent

richard, Bournemouth.u.k.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recomended
We spent a short break here and was very happy with everything about it, we would certainly come again.The suites were very clean and comfortable, and the hotel staff were very friendly.

2/10 Terrible

elena, New- York, Moscow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terribe hotel!
Rooms are terrible! Walls and curtains have Cold blue color, Not cozy at all! ! We got firKin frozen! Food is average for 4 starts hotel! NO hot water for tea by request! We traveled in Canarian Island for a month- it was worst 4 starts hotel! Only lobby looks decent. Hotel Escuela Santa Brígida and Hotel Roca Negra are amazing 4 starts in all ways places compare to this "Diamond hotel"!

8/10 Good

Joshua

Liked: Staff & service, room comfort
Good value for the price
Great pool, nice breakfast but our room had some water damage (which was fixed after we mentioned it twice). Top view to the ocean.
Stayed 3 nights in Dec 2023