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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property
Relax poolside with a drink while planning your day of pampering and exploration.
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Private beach nearby, white sand
Poolside bar
2 outdoor pools
2 outdoor pools
3 bars/lounges, poolside bar
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Housekeeping
The price is AU$685
includes taxes & fees
2 Feb - 3 Feb

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Free minibar, iron/ironing board, bed sheets

Family Room Platinum

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

Free minibar, iron/ironing board, bed sheets

Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Similar properties

Interior

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Pool
Hot tub
All-inclusive
Spa
8.6 out of 10, Excellent, 1,947 reviews
The price is AU$841
includes taxes & fees
6 Feb - 7 Feb
Hotel Marina El Cid Spa & Beach Resort All Inclusive
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About the area

Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 3 min drive
  • Ojo de Agua Beach - 8 min drive
  • Crococun Zoo - 9 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 10 min drive
  • Puerto Morelos Beach - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Ile de France - ‬1 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬4 min walk
  • ‪Trattoria D'Gulio - ‬1 min walk
  • ‪Zan-Za Bar - ‬1 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

Upscale all-inclusive hotel near Puerto Morelos Town Square
At Ventus Ha at Marina El Cid Spa & Beach Resort, you can look forward to a poolside bar, a free food/drink shopping service and a hair salon. Treat yourself to a massage, a facial or aromatherapy at El Cocay Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. Guests can also expect to find dry cleaning/laundry services, 3 bars and a sauna.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool
  • Tour/ticket information, a lift and a front desk safe
  • A 24-hour front desk, multilingual staff and a porter/bellboy
  • Coffee/tea in reception, concierge services and wedding services
  • Guest reviews give top marks for the pool, helpful staff and first-rate property condition
Room features
All 150 rooms offer comforts such as air conditioning and free stocked minibars, in addition to perks such as minibars and free bottled water.
Other conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • 32-inch flat-screen TVs with premium channels

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4 per accommodation, per night.
  • Resort fee: USD 15 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Frequently asked questions

Does Ventus Ha at Marina El Cid Spa & Beach Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Ventus Ha at Marina El Cid Spa & Beach Resort?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at Ventus Ha at Marina El Cid Spa & Beach Resort on 2 Feb 2025 start from AU$654.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ventus Ha at Marina El Cid Spa & Beach Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ventus Ha at Marina El Cid Spa & Beach Resort?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Ventus Ha at Marina El Cid Spa & Beach Resort?

Checkout is at noon.

Are there all-inclusive benefits at Ventus Ha at Marina El Cid Spa & Beach Resort?

Yes, the property is all-inclusive.

Where is Ventus Ha at Marina El Cid Spa & Beach Resort located?

Situated in Puerto Morelos, this all-inclusive hotel is within 2 miles (3 km) of Arrecife de Puerto Morelos National Park, Puerto Morelos Artists’ Cooperative and San Jose Catholic Parish. Puerto Morelos Town Square and Ojo de Agua Beach are also within 2 miles (3 km).

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 438 out of 680 reviews" "
Rating 8 - Good. 136 out of 680 reviews" "
Rating 6 - Okay. 54 out of 680 reviews" "
Rating 4 - Poor. 25 out of 680 reviews" "
Rating 2 - Terrible. 27 out of 680 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elvis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Cid properties are amongst best places I've stayed by far. Very clean and staff was amazing and very helpful. I will return again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Italia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great :)!
Stayed 5 nights in Jan 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing place to stay. The workers were so kind and got to know us. The food was really good and the KOBO dinning option is a must. We will be back very soon!
Stayed 6 nights in Jan 2025

10/10 Excellent

Maryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is incredibly beautiful, with lush greenery everywhere. Everything is spotless and well-maintained.
Stayed 6 nights in Jan 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean newer hotel. Food is safe to eat, but could use more taste and variety
Stayed 9 nights in Jan 2025

8/10 Good

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo stubo muy bien. Lo unico Que las picinas no son climatizadas y esta un tanto fresco en estos meses
Stayed 3 nights in Jan 2025

10/10 Excellent

Brenda, Colbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and always something new to see. Great drinks.
Stayed 10 nights in Jan 2025

10/10 Excellent

brian shane, muskegon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down one of the best properties on the Riviera Maya!! I have stayed at several and this one checked all the boxes!! Great food...great service...great roof top pool for grown ups and just a good time overall!! Didn't see a reason to score it anything less than a 5 star stay!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Elizabeth Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here. The food is good, our room was perfect for our family of 5. Our kids 10,12&13 had the best time. The beach isn’t perfect but we always had fun, it’s clean and spacious enough. We stayed at Ha and enjoyed how peaceful it is and easy enough to pop over to Ventus or Marina whenever we want. Can’t wait to go back.
Stayed 7 nights in Jan 2025

8/10 Good

Chenlu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 5 nights in Jan 2025

10/10 Excellent

Jazmin, New Haven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much entertainment but it’s very relaxing and clean, the staff was so kind and helpful, lots of restaurant options!
Stayed 2 nights in Jan 2025

8/10 Good

Colleen Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is lovely Staff wonderful Food much improved from 2 years ago, maybe it’s me? However, a guest in our party got a chemical burn on her thigh, due to pool light cleaning with caustic chemicals during the day and heavy use time! Couldn’t the chemicals be used at night? Or use signage as a warning The guest had to visit the onsite doctor, big $$$ and strict instructions The doctor was very skilled This is not acceptable, such a heath threatening process performed around guests? It’s shocking really I do understand the forest/critters/molds have to be dealt with regularly, but around guests, that’d be a violation in most countries.
Stayed 11 nights in Jan 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Getting around the resort was easy in the golf carts. They brought a complementary bottle of champagne to the room but they don’t do birthday decorations. The beach was the only downfall but the aesthetic was great overall.
Stayed 4 nights in Jan 2025

2/10 Terrible

Egor

Disliked: Cleanliness, staff & service, property conditions & facilities
Beach so bad
Stayed 5 nights in Jan 2025

4/10 Poor

Naheed Salim

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

David, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the personal is really nice and polite
Stayed 6 nights in Jan 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly, one of the best weekends of my life. Absolutely a beautiful resort and if you get tired of this resort, you have many others to explore. I can’t wait to come back again. I truly appreciate the staff for all the hard work they do.
Stayed 3 nights in Jan 2025

4/10 Poor

Catherine Joy

Travelled with family
Disliked: Cleanliness, staff & service
We have been at marina el cid twice (2018 for 12 days with my husband and 3 boys then in 2023 with the group of 15 people for 7 days)and their service was great. We have decided to try the new side of El cid which is Ventus 'Ha last week ( Jan 12-18 2025 with group of 10 people) and we were hoping the service will be the same. We had a dirty bed sheet with blood stain in one of the beds sheets in our suite. This was so disgusting. I had to call twice to get it changed right away- but waited 45 mins to get someone to change the bedsheets. Our room was getting cleaned very late, around 4/5pm. We had to call the front desk to get our room cleaned. Out of 7days - our room was only fixed 4 times and we even left the sign that we were outdoor exploring, meaning they can clean the suite anytime. Our fridge weren't getting stocked with drinks, we had to call everyday to get bottled water. The front desk even told us to wait til morning to order bottled water instead. There was even one time that i had to go down to the bar and asked for bottled water because no one was coming, like literally we waited one night and waited in the morning after calling them again to send water. One thing that stays the same is the food- excellent food and service at the restaurants. Other than that this is a very bad experience for all of us at Ventus Ha. We will never come back here anymore. I will never recommend this resorts to anyone.
Stayed 7 nights in Jan 2025

10/10 Excellent

Maureen, Sturgeon County

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always amazing, always looking to say "yes" to any request. The building we were in was still being worked on, very new, so the mornings had moving furniture and noise. Not terrible, but suites closer to the ocean are still better for now.
Stayed 10 nights in Jan 2025

10/10 Excellent

Nadezhda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything except for the beach was wonderful. Me and my family had a great time, the only thing we did not like was the beach, otherwise we definitely would go back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazing and the restaurants and bars were great! Many different options when it comes to food and drinks. Would definitely come back
Stayed 5 nights in Jan 2025

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, property conditions & facilities
The resort is beautiful. Being an avid traveler, the staff here is lacking in the customer service department. The food at the Italian restaurant was not very good. The wifi that you pay for is a joke!!! Increase the price and just include it. When I left here, I went to a different resort and was thankful that I switched and did a split stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Yenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025