Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732
What's nearby
Flamingos Golf Club - 2 min drive
El Tigre Golf at Paradise Village - 5 min drive
Nuevo Vallarta Beach - 5 min drive
Nayar Vidanta Golf - 8 min drive
Playa Bucerias - 9 min drive
Getting around
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 20 min drive
Restaurants
Samba Vallarta by Emporio Hotel - 11 min walk
Don Rafael - 15 min walk
Riu Palace Piano Bar - 3 min walk
O International Buffet - 5 min walk
Kulinarium - 16 min walk
About this property
Hotel Riu Palace Pacifico - Adults Only - All Inclusive
Luxury all-inclusive property refurbished in 2023 and located near Bay of Banderas
You can look forward to a free breakfast buffet, a swim-up bar and a poolside bar at Hotel Riu Palace Pacifico - Adults Only - All Inclusive. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a facial, a body wrap or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the health club; other things to do include volleyball, surfing/body boarding and kayaking. Free in-room WiFi is available to all guests, along with a corner/local shop and a free daily manager's reception.
You'll also enjoy the following perks during your stay:
3 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
Free self-parking
Limo/town car service, a free beach club on-site and a vegetable garden
Multilingual staff, a banquet hall and a TV in reception
Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 445 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
Recycling and LED light bulbs
Bathrooms with rainfall showers and designer toiletries
Plasma TVs with satellite channels
Balconies, separate sitting areas and toasters
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7 AM to 11:30 AM
6 bars/lounges
9 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Restaurants on site
Asian restaurant Kyoto
Elite Club Restaurant
Fusion restaurant Krystal
Italian rest La Toscana
Steak House
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Computer station
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Vegetable garden
Full-service spa
Aromatherapy
Body wraps
Facials
Manicures/pedicures
Spa open daily
Steam room
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
1 building
100% renewable energy
8 floors
Art Deco architecture
At least 80% lighting from LEDs
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Towels provided
Entertainment
Plasma TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Dining table
Free bottled water
Minibar
Toaster
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Dryer
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive
Frequently asked questions
Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a pool?
Yes, this property has 3 outdoor pools.
Is Hotel Riu Palace Pacifico - Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Self-parking is free at this property.
What time is check-in at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.
What time is check-out at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Yes, the property is all-inclusive.
Where is Hotel Riu Palace Pacifico - Adults Only - All Inclusive located?
Nestled on the beach, this Nuevo Vallarta property is within 1 mi (2 km) of Bay of Banderas and Playa Bucerias. Nuevo Vallarta Beach is 1.5 mi (2.4 km) away.
Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1945 out of 2970 reviews" "
The hotel was beautiful and the staff was exceptional. The food was very, very good. Some improvement suggestions would be 1) put down some traction strips around the pools. We saw multiple people slip and fall very hard every single day around the pools because it’s wet and slick. 2) let’s face it, Mexico has a sewer smell to it. Pipe in a pleasant scent in the hotel. 3) stop trying to sell people things constantly, it’s exhausting. The excursions, while fun, have you trapped for many hours and they are ploys to get you to buy stuff. Example- “tequila tasting”. You are constantly bombarded with trying to get you to buy stuff in Mexico.
Beautiful property, excellent service! Very comfortable beds. Food was great.
There needs to be more public bathrooms. 3 on the entire property is not enough. Pool in pool bar could have been cleaned better. More outlets in guest rooms would be helpful.
The only reason i gave the overall rating a 4 not a 5 is because not enough pool staff during the day. The pool area was really busy and they only had 2 waitresses. Any other Riu had staff for a small section of the pool area. From my experience at the Riu's they normally would have had at least 5 at a pool area thia size. Other than that the Riu Palace was amazing.
The property was great however expedia did not honor their price match. I shoukd have booked direct through the hotel.
Jackie
Stayed 7 nights in Oct 2024
10/10 Excellent
Claudia Patricia
8 Nov 2024
Liked: Cleanliness
Claudia Patricia
Stayed 2 nights in Nov 2024
6/10 Okay
Lewis
Travelled with partner
7 Nov 2024
Very nice room. Good breakfast buffet. Dinner buffet just so so.
Steakhouse was again a disappointment. They just don’t seem to know how to cut a good steak and how to cook it.
The property is VERY clean. The staff is amazing and always so friendly. The beach was beautiful, and even the vendors on the beach aren't ever rude. The restaurants are sometimes a bit hard to get into but they are all good.
Absolutely phenomenal resort, from the resturaunts to the rooms to the service. Top notch all around, truly a must stay when traveling to Puerta Vallarta. Thanks for an amazing time!
Incredible service and staff. The guy who runs the bar cart is awesome and makes delicious drinks, as well as the rest of the staff. Yummy coffee and food as well. Alex from La Toscano was our favourite server.
Desde que llegamos asta que nos fuimos todo estuvo increíble. Toda el personal muy atento y amable a las necesidades del huésped. La variedad de comida y venidas muy amplia y rica, los restaurantes muy buenos, las habitaciones súper acogedoras y limpias!, al igual que las demás áreas del hotel.
BEWARE OF THE MOLD mildew smell that will make you very sick! Not sure if this is just the older rooms or what but we had room 2004 second floor and there was black mold spores on the baseboards and only god knows where else, the dresser drawers reek of mildew so I didn’t use them. EVERY single item we had with us and brought back home smells of mildew that won’t come out of our clothes or items it’s INSANE!!! Makes me want to cry in agony. The food all looks delicious but it’s NOT, most everything lacked flavor or taste, the ingredients used are super poor quality. Dont even bother with the restaurants. After every meal our stomachs hurt. ;( Be careful at the pool bars, the cups they use for drinks don’t even look sanitized or washed. Use the do not disturb sign on your room or the maids will rush in whenever they please and help themselves to your room. Overall it’s a “cool” looking property but after a few days of being sick due to the food and grossed out by the overwhelming mildew smell in your room
and throughout the palace… you’ll want to leave.