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Hotel Ermitage

2.0 star property
Victorian hotel in Québec City
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Ermitage

Exterior
Economy Plus Room
Combined shower/bathtub, hair dryer, towels
Economy Plus Room
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is AU$153
includes taxes & fees
13 Nov - 14 Nov
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, Multiple Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Classic Room, Multiple Beds

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Economy Plus Room

Economy Plus Room

Economy Plus Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Junior Suite

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Family Suite

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 52 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

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About the area

Map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6

What's nearby

  • Quebec City Town Hall - 6 min walk
  • Château Frontenac - 6 min walk
  • Quebec City Convention Center - 8 min walk
  • Quartier Petit Champlain - 11 min walk
  • Quebec Cruise Terminal - 15 min walk

Getting around

  • Quebec Palace Station - 12 min walk
  • Jean Lesage International Airport (YQB) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪La Buche - ‬2 min walk
  • ‪La Maison Smith - ‬4 min walk
  • ‪D'Orsay Restaurant-Pub - ‬5 min walk
  • ‪Bistro le Sam - ‬5 min walk

About this property

Hotel Ermitage

Hotel near Quebec Cruise Terminal
Close to Château Frontenac and Quebec City Convention Center, Hotel Ermitage has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), express check-out and express check-in
  • Multilingual staff, a porter/bellboy and smoke-free property
  • Guest reviews speak highly of the location
Room features
All guest rooms at Hotel Ermitage include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 40-inch LCD TVs with cable channels
  • Coffee/tea makers, housekeeping and desks

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 25 per night)
  • Limited on-site parking

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • 3 steps to reach entrance
  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1840
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in

Access methods

Key retrieval, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self-parking fee: CAD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number 2024-08-31, 063210

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Frequently asked questions

Is Hotel Ermitage pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Ermitage?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Ermitage on 13 Nov 2024 start from AU$152.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Ermitage?

Self-parking is available for CAD 25 per night. Limited spots are available.

What time is check-in at Hotel Ermitage?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hotel Ermitage?

Checkout is at 11:00 AM.

Where is Hotel Ermitage located?

Located in Old Quebec, this hotel is within a 10-minute walk of Parc de l'Esplanade and Château Frontenac. Quebec City Town Hall and Quebec City Convention Center are also within 15 minutes. Quebec Palace Station is 12 minutes by foot.

Hotel Ermitage Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 217 out of 623 reviews" "
Rating 8 - Good. 234 out of 623 reviews" "
Rating 6 - Okay. 112 out of 623 reviews" "
Rating 4 - Poor. 37 out of 623 reviews" "
Rating 2 - Terrible. 23 out of 623 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cirex Julianne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good walking distance from La Petite Champlain and other attractions within the walls of Old Quebec. I liked the service, they have nice accommodating staff and the room was clean. Although, the parking was a little far from the property but as expected since parking within the walls of the city has always been a hassle. Overall it was a nice hotel and affordable in my opinion.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I three starred staff because I never encountered any staff and there wasn’t a n/a option. Would definitely stay here again. No parking available on site.
Stayed 1 night in Oct 2024

10/10 Excellent

Otis B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the authentic experience in old Quebec. Walkable to all the sites and restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracey

Stayed 2 nights in Sep 2024

4/10 Poor

Juliet

Stayed 1 night in Sep 2024

8/10 Good

K. David

Travelled with partner
Liked: Cleanliness
This hotel is located steps away from all of the key historical sites in Old Quebec. We really enjoyed being able to walk around the area and always felt safe. It is an old building so we were prepared for the impact that that has on the room configuration, etc. One thing we did not like was the bathtub did not drain properly. This is not an "old building" issue, it is an issue of maintenance ... the drain just needs to be properly cleaned out. Other than that, the room was clean, the bed comfortable and it was quiet. Really enjoyed our stay in Old Quebec and would not hesitate to stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

dale

Travelled with partner
We weren’t keen on the self check in, it was a bit confusing for us. So many stairs 37, to the floor we were on and no daily bed making service, however the suite was wonderful, extremely clean and met our needs.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tin htwe

Travelled with group
Liked: Cleanliness, property conditions & facilities
very convenient to go around for dining and shopping.
Stayed 1 night in Sep 2024

8/10 Good

Valérie

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel had a perfect location, close to everything we wanted to see and without having to pay the crazy prices. great place to rest your head.
Stayed 1 night in Sep 2024

6/10 Okay

Carole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Electronic check in seemed ok and we used the door code ok. Our card key envelope was brought to us by a young man who clearly was not used to dealing with people. Our room was actually in another building opposite and we never did find the number and the entrance was under scaffolding. Unnerving! Inside, the building which is classical and beautiful had been beautifully renovated and was gorgeous but we … and another couple we met, would have preferred a human being present in the building or opposite at the original address. Especially when the person we did meet was so clueless and in professional. Did not inspire confidence
Stayed 1 night in Sep 2024

8/10 Good

Wade

Liked: Cleanliness, amenities, property conditions & facilities
The area is historic
Stayed 2 nights in Sep 2024

10/10 Excellent

Alice

Stayed 1 night in Sep 2024

8/10 Good

Molly, Pacific Grove

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
This hotel is hostel-like, in that there is no staff on site, and admission is by code on a locked door. It's an old building, which shows in its exterior shabbiness, but the room itself was clean and comfortable. We appreciated the quiet, and the neighborhood's "normalcy" (not always found in tourist hotspots).
Stayed 2 nights in Sep 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service
The Jazz Club was a plus. We went to the 5:30 performance two nights and the 8:30 performance one night. We could hear music in our room, but it quit around 11
Stayed 4 nights in Sep 2024

6/10 Okay

Glenn

Disliked: Staff & service, property conditions & facilities
Close to most tourist sites. Minimal service, though instructions were easy to follow. My room had a broken coffee machine, a bathroom door that didn’t close, and a few other small issues. Bed was very comfortable, though, and WiFi was excellent. Overall, it was good for the reasonable cost, considering the location.
Stayed 2 nights in Sep 2024

8/10 Good

RICHARD, ST JAMES

Liked: Property conditions & facilities
Nice place. Old fashion.
Stayed 2 nights in Sep 2024

8/10 Good

Gwendolyn

Travelled with family
Liked: Cleanliness
There is a renovation going in the neighborhood & it is very noisy. If you need something there is no available staff.
Stayed 1 night in Sep 2024

6/10 Okay

Gerry and Sabina

Travelled with partner
Liked: Staff & service
Very small but nice. Poor lighting over sink. High ceilings. Very quiet house. Best location for walking everywhere. NO parking facility at hotel. Found Parking 1 block away at City Hall for cheap.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small, charming, affordable boutique type hotel. We booked a regular room and just prior to arrival we received a text upgrading us to a multi-room junior suite because of maintenance issue. This room was VERY spacious and elegantly decorated. Very centrally located in Old Quebec City within walking distance of everything. After arrival, we left a voicemail with a couple of questions and promptly received a response. Highly recommended!
Stayed 1 night in Sep 2024

6/10 Okay

Maud

Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Raneem

Travelled with family and small children
Liked: Cleanliness, amenities
The hotel was in the middle of old Quebec , it was walkable for all main areas The family room we took we sooo big and beds are comfortable The bathroom is so old but functional
Stayed 1 night in Aug 2024

4/10 Poor

andrew

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There is no face to face contact with anyone. I was there for three nights, shower backed up, the TV didn't work, the air conditioner squealed the whole night and the ice machine was broken. The # I called sent someone to fix the TV...he knew less than me and threw up his hands saying it was broken. No communication back about these problems. I had previously stated at their sister Hotel, enjoyably...it's undergoing renovation now. Never again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a charming little hotel! It’s an old converted house inside the wall. Perfect location, large room. Everything we needed. We will be back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 5 nights in Aug 2024