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Millbrook Resort

5.0 star property
Luxury hotel with 4 restaurants and 3 hot tubs
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Millbrook Resort

Property grounds
Terrace/patio
Golf
Deluxe Studio
Outdoor spa tub

Reviews

9.8 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Gym
    Gym
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
The price is AU$560
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Free cots/infant beds
Kitchen
  • 160 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Studio

Premium bedding, minibar, desk, laptop workspace

Deluxe Studio

Highlights

Balcony or patio
Soundproofed
Heating
Free cots/infant beds
TV
Premium bedding
Eco-friendly toiletries
Separate bath and shower
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Heating
Free cots/infant beds
TV
Washer/dryer
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant
Hilton Queenstown Resort & Spa
Pool
Hot tub
Spa
Free WiFi
8.6 out of 10, Excellent, (1004)
The price is AU$329
includes taxes & fees
2 Dec - 3 Dec
Hilton Queenstown Resort & Spa
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About the area

Map
1124 Malaghans Road, Arrowtown, 9371

What's nearby

  • Millbrook Resort Golf Course - 1 min walk - 0.1 km
  • Lakes Hayes Walkway - 19 min walk - 1.6 km
  • St Patrick's Catholic Church & Mary MacKillop's Cottage - 3 min drive - 2.2 km
  • Arrowtown Golf Course - 6 min drive - 4.5 km
  • Coronet Peak Ski Area - 23 min drive - 21.6 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 16 min drive

Restaurants

  • ‪Coronet Peak - ‬20 min drive
  • ‪The Fork and Tap - ‬4 min drive
  • ‪Billy’S Espresso & Sandwiches - ‬12 min drive
  • ‪The Komunal Cafe Nz - ‬15 min drive
  • ‪Patagonia Chocolates - ‬3 min drive

About this property

Millbrook Resort

Luxury eco-certified hotel in a shopping district
Take advantage of a golf course, a terrace and a coffee shop/cafe at Millbrook Resort. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons and a golf pro shop. Indulge in a facial, aromatherapy and a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Japanese cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include hiking/biking. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, bike hire and 2 outdoor tennis courts
  • Express check-in, luggage storage and golf clubs on-site
Room features
All 160 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and sound-insulated walls.
More amenities include:
  • Recycling and LED light bulbs
  • Heated floors, eco-friendly toiletries and hairdryers
  • TVs with satellite channels
  • Balconies or patios, wardrobes/cupboards and childcare services

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
  • Free area shuttle
  • Area shuttle
  • Ski shuttle nearby
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Clubhouse
  • Kobe Cuisine
  • Millhouse Restaurant
  • Smithy's Smoke House
  • The Hole In One Cafe

Family friendly

  • Free area shuttle
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 55.0 per day.

Payment types

Important information

Optional extras

  • Airport shuttle fee: NZD 40 per person (one-way)
  • Airport shuttle fee per child: NZD 40 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: NZD 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Millbrook Arrowtown
Millbrook Resort
Millbrook Resort Arrowtown
Millbrook Hotel Arrowtown
Millbrook Resort Hotel
Millbrook Resort Arrowtown
Millbrook Resort Hotel Arrowtown

Frequently asked questions

Does Millbrook Resort have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Millbrook Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Millbrook Resort on 1 Dec 2024 start from AU$559.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Millbrook Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Millbrook Resort?

Self-parking is free at this property.

What time is check-in at Millbrook Resort?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Millbrook Resort?

Checkout is at 11 AM.

Does Millbrook Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-6:00 PM on request. A fee of NZD 40 per person applies.

Where is Millbrook Resort located?

This family-friendly Arrowtown hotel is located in the historical district, within 1 mi (2 km) of Millbrook Resort Golf Course and Lakes Hayes Walkway. Arrow River and Crown Range are also within 2 miles (3 km).

Millbrook Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 610 out of 702 reviews" "
Rating 8 - Good. 77 out of 702 reviews" "
Rating 6 - Okay. 9 out of 702 reviews" "
Rating 4 - Poor. 4 out of 702 reviews" "
Rating 2 - Terrible. 2 out of 702 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, service exceptional and the property was just beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Loved the grounds and surrounds .. Had an 8.10 tee time and would have liked a late checkout to freshen up after the game which was declined so was bit disappointed. The golf shop and staff were very friendly and helpful .. so full marks to them.
Stayed 2 nights in Nov 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, excellent service!
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fantastic. I particularly love the way the cabins have been built to have a heritage feel yet have the modern facilities.
Stayed 2 nights in Oct 2024

8/10 Good

SUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place as always but breakfast has changed a lot…
Stayed 3 nights in Aug 2024

10/10 Excellent

warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place helpful stuff friendly and beautiful surroundings definitely staying again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. Very quiet .
Stayed 2 nights in Mar 2024

4/10 Poor

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Borderline fraud situation between Expedia and Millbrook where my confirmed reservation was downgraded to a studio despite a confirmed reservation in a one-bedroom suite owing to Expedia apparently only booking a studio. I was charged an additional fee in order to “upgrade” to the room I had booked and paid for. Appalling Despite this - Millbrook was an amazing stay. Either accept 3rd party bookings or don’t but to disadvantage an innocent customer is rubbish.
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 Location
Beautiful location and amazing service. Great place to stay to enjoy Arrowtown and surrounds. You don’t need to be a golfer!
Stayed 2 nights in Jun 2024

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn leaves
beautiful as always. the reduced cleaning green eco-discount (aka Milbrook employing fewer staff) wasn't too much of a big deal but it was a bit of a surprise because we weren't told about it...
Stayed 3 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to say outside of Queenstown
such a gorgeous spot in the South Island. We aren't golfers but were still thrilled to stay here. The grounds are gorgeous and the leaves changing color this time of year (early April) were just stunning. Handy location to Arrowtown and Lake Hayes. We walked but you could get a ride if you asked at reception. You can also call reception and get a golf cart to pick you up and take you anywhere on the property. Dinner at Kobe was great. The fitness center was really well equipped and there are even classes most mornings if you want to do Yoga or Barre or Pilates etc.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of heaven
From collection by shuttle in Queenstown to return journey the service we encountered was exemplary. All the staff were friendly, welcoming, accommodating and all the other superlatives. Our studio was very spacious, with separate walk-in large robe, bathroom with bath and separate shower, separate toilet room, living space with desk, comfy chairs and king size bed, there was an entry hall for hanging coats, etc. Loved that every area had opening windows and shutters or curtains to keep out the cold night air. We liked the heating system, it was quiet and effective. Surrounded by beautiful gardens, stone walls and structures, walkways and tranquility. A number of dining options available, we tried three. The Japanese restaurant was exceptional. Good choice at breakfast buffet and enjoyed chicken korma at the Hole in One cafe. Golf buggy pick up and drop off with bags, free shuttle to and from Arrowtown.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite Spot
We love Millbrook and had a wonderful stay in a large room, generous bed and lovely staff care.
Stayed 1 night in Mar 2024

10/10 Excellent

Shane

Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
Great staff and rooms. Beautiful property. Golf course was in perfect shape.
Stayed 3 nights in Mar 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Feb 2024

2/10 Terrible

Bartholomew

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The content on the listing is untrue. Do not expect a king bed or panoramic views. We had two singles pushed together and a view of a hedge and a staircase. Simply not worth the price. Furthermore our bedding had a decent amount of old dried blood in it and was not cleaned off from a previous guest. Very gross and off putting. I would not recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Jan 2024

4/10 Poor

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 star staff and conditions for five star price
Hotel lacks trained staff. Could not answer basic questions including: how to turn off heated floor in the summer, room service hours… Plumbing stopped working for several hours as pipe burst on property. While resolved in several hours, there was no communications that issue had occurred… Keys stopped working and staff criticized us… No air conditioning in rooms and the fans provided on request were delivered by staff who confirmed most of the fans do not work. Rooms need refurb which is scheduled for sometime in the future… Food was good on property. First day of stay was a writeoff due to problems and we had two rooms… management was approached on a make good … offer was extremely low for the issues but accepted to resolve and move on… The property is nice for layout and landscaping… but recommend avoiding this property until they finish refurbishment and have better trained staff that they no longer need to make excuses for…
Stayed 5 nights in Jan 2024

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Allan

Liked: Cleanliness, property conditions & facilities
The check in was muddled. Stay pleasant and comfortable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Scarlett, Wailuku

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Millbrook is golfers' heaven, but also a romantic or weekend getaway. The property is owned by a Japanese family, exceptionally clean and incredibly kept. The staff is friendly and very service oriented. The Spa facilities are top notch. The F&B is the only department with some room for an improvement. The breakfast is only a buffet, no option for a-la-cart. The other place opens at 8am and has very little healthy options. Their fine dining is okay, but it was so cold that majority of the guests ate in outdoor jackets. It was a rainy day in December.

10/10 Excellent

Shakir, Sugar Land

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really good resort with spectacular views and a brilliant staff. One small complaint: my room was facing ongoing construction and I wish I was informed about the same. Seems a little unfair to my wife and me.
Stayed 4 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Chunhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

General hotel information

Reasons to Book
Indoor Pool & Onsite Golf Course
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Queenstown (ZQN-Queenstown Intl.)