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The Arrow Hotel

4.0 star property
Riverwalk hotel in Arrowtown with free parking
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Arrow Hotel

Terrace/patio
Full-sized fridge, microwave, espresso maker, cookware/dishes/utensils
Hiking
Dining
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for ToiToi Suite

ToiToi Suite

ToiToi Suite

Highlights

Garden
Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Birch Suite

Birch Suite

Birch Suite

Highlights

Patio
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Cherry Suite

Cherry Suite | Exterior

Cherry Suite

Highlights

Patio
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hebe Suite

Hebe Suite

Hebe Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Smart TV
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Poplar Suite

Poplar Suite

Poplar Suite

Highlights

Patio
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Dryer
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About the area

Map
63 Manse Road, Arrowtown, Otago, 9302

What's nearby

  • Arrowtown Chinese Settlement - 7 min walk
  • St Patrick's Catholic Church & Mary MacKillop's Cottage - 11 min walk
  • Millbrook Resort Golf Course - 3 min drive
  • Arrowtown Golf Course - 4 min drive
  • Onsen Hot Pools - 9 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 18 min drive

Restaurants

  • ‪Coronet Peak - ‬25 min drive
  • ‪The Fork and Tap - ‬11 min walk
  • ‪Patagonia Chocolates - ‬9 min walk
  • ‪Provisions of Arrowtown Cafe - ‬11 min walk
  • ‪Amisfield Winery & Bistro - ‬6 min drive

About this property

The Arrow Hotel

Upscale hotel near Millbrook Resort Golf Course
Located close to Coronet Peak Ski Area, The Arrow Hotel provides an adjacent golf course, a terrace and a garden. Active travellers can enjoy mountain biking at this hotel. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Continental breakfast (surcharge), free bike hire and a local area shuttle
  • A 24-hour front desk, luggage storage and multilingual staff
Room features
All guest rooms are individually decorated, and have comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Heated floors, free toiletries and hairdryers
  • 50-inch Smart TVs with Netflix and digital channels
  • Full-sized fridge/freezers, microwaves and cookware/dishes/utensils

Languages

English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: NZD 16 per person

Things to do

  • 18-hole adjacent golf course
  • Free bicycle rentals
  • Mountain biking
  • Ski storage
  • Wine tours

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 15 October 2024 to 14 October 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 16 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Arrow Private Hotel
The Arrow Private Hotel
The Arrow Hotel Hotel
The Arrow Hotel Arrowtown
The Arrow Hotel Hotel Arrowtown

Frequently asked questions

Is The Arrow Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Arrow Hotel?

Self-parking is free at this property.

What time is check-in at The Arrow Hotel?

Check-in start time: 2 PM; check-in end time: 10 PM.

What time is check-out at The Arrow Hotel?

Checkout is at 10 AM.

Where is The Arrow Hotel located?

Situated in Arrowtown, this golf hotel is within 1 mi (2 km) of Crown Range and Millbrook Resort Golf Course. Gibbston Valley Winery and Onsen Hot Pools are also within 9 mi (15 km).

The Arrow Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 107 out of 127 reviews" "
Rating 8 - Good. 15 out of 127 reviews" "
Rating 6 - Okay. 2 out of 127 reviews" "
Rating 4 - Poor. 0 out of 127 reviews" "
Rating 2 - Terrible. 3 out of 127 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lim C

Hotel dishonoured our booking at short notice
We were contacted by Customer Service at Hotel.com 2 days before our stay at Arrow Hotel to inform us that Arrow hotel is unable to honour our confirmed booking but gave no clear reason other than its closed. We are very disappointed with this outcome especially when we are not told clearly why after confirming our booking, it is cancelled at short notice.
Stayed 1 night in Oct 2024

8/10 Good

Don

Stayed 3 nights in Oct 2024

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Service all round
This place has closed. You know this. Completely ridiculous asking us to rate check in and our stay when you are aware that hasn’t happened.
Stayed 3 nights in Oct 2024

2/10 Terrible

Georgette

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival we discovered this hotel doesn’t exist. It has been sold privately and the previous owner had chosen NOT to contact all future bookings including Wotif. Very disappointing. Wotif can you please remove Arrow Hotel from your listings
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Stayed 2 nights in Sep 2024

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with easy walk into Arrowtown. Really big room with lovely outlook towards river.
Stayed 1 night in Sep 2024

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and views!
Stayed 4 nights in Sep 2024

8/10 Good

David

Stayed 4 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly comfortable stay!!
Amazingly comfortable and well designed units with nice views and a stroll grom Arrow Town. Arrow Town has several great eating optiins. Handy location not too far by car from skiing resorts. Highly recommended!
Stayed 2 nights in Jul 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay away from the hustle & bustle of Queenstown.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecturally designed, meticulously thought-out and maintained, close enough to the historic charms of Arrowtown, and far enough away to enjoy the almost exclusive privacy, and tranquil environs. We will return to this special accommodation and location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yongsam

Stayed 2 nights in Feb 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Property
Excellent location within walking distance of everything in Arrowtown and super close to Queenstown. Very peaceful. Beautiful suite and exterior property. Able to do laundry on site. Borrowed kayaks from the owners to paddle Lake Hayes. Highly recommend.
Stayed 2 nights in Feb 2024

8/10 Good

Ruddi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and perfect stay! Staff was wonderful, location excellent and room clean and modern. Would definitely stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Aynsley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will not be disappointed. This is a real gem - will definitely be back! Thanks so much!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kunnal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Arrowtown
It was a great stay. The owner gave us a free upgrade for a night as it had become available. The room was amazing! We then moved to our originally booked room for the 2nd night which was also really good. The views from the entire place was fantastic! And very convenient location to the main strip of arrowtown as well.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! what a great location, So close to Arrowtown, but so secluded and quiet. Arrowtown is a hidden gem and still so convenient to Queenstown.
Stayed 2 nights in Dec 2023

10/10 Excellent

Wei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Carol

Travelled with family
Christmastime ✨️❤️
Stayed 5 nights in Dec 2023

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go on spoil yourself
If you want to spoil yourself this is the place to do so. Beautifully appointed with high quality finishes is just a small part of this accommodation. The views out the floor to ceiling wall to wall windows is amazing and so well done that you are not overlooked by the other apartments. A short 10min stroll along a path, which follows beside the fast flowing creek, leads you into picturesque Arrowtown. My husband and I highly recommend the Arrow private hotel. Go on, spoil yourself you won't regret it.
Fabulous view from our apartment
Stayed 2 nights in Nov 2023

10/10 Excellent

Steve

Travelled with family
Liked: Staff & service, property conditions & facilities
A quiet, restful place to stay. Good covered parking and an easy 5min walk to the Arrowtown Main Street. Really enjoyed our stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Marinus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was welcomed by Dana late in the evening and he even dropped me into town as I was super starving! Recommend.
Stayed 1 night in Sep 2023

General hotel information

Reasons to Book
Nice Bathroom
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Star Rating
4.0