"Luis and his family (including Laika the dog) were warm and welcoming. He has lots of naturalist knowledge. Big breakfast got us ready for our day at Chichen Itza. The bathroom is private but outside the bedroom. Luis demonstrated the proper way to sleep in the provided hammock if we chose to try it. Neighborhood roosters, dogs and loudspeaker announcements will ensure you don’t oversleep! "
"It is really lovely. I had stayed there more than 40 years ago and it was lovely then and it hasn't changed. So nice to take my adult kids this time and have them love it, too. Staff is great. Grounds are beautiful. Restaurant setting is perfect. Food could be better but no complaints. It was way better than okay and easy and the service and setting make up for any shortcomings. I have been recommending Hacienda Chichen for years and will continue to do so."
"Amazing place, and at an incredible price. Will be recommending this one to friends. It is on the Chichen Itza side of town, intimate, and with great amenities (water fountain, minifridge, microwave, and even cutlery). The pool is beautiful too. No complaints"
"The buffet restaurant service was very clean, the variety of Yucatecan food was excellent. The room was clean and ventilated and they always provided the information correctly."
"We were a little nervous about this hotel, but it was absolutely fine. Helpful reception, food tasty and a welcoming swimming pool if it was too hot. I suspect most people coming here will stay only a night or two, and it is absolutely fine. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"It is really lovely. I had stayed there more than 40 years ago and it was lovely then and it hasn't changed. So nice to take my adult kids this time and have them love it, too. Staff is great. Grounds are beautiful. Restaurant setting is perfect. Food could be better but no complaints. It was way better than okay and easy and the service and setting make up for any shortcomings. I have been recommending Hacienda Chichen for years and will continue to do so."
A verified traveller from San Francisco stayed at Hacienda Chichen Resort & Yaxkin Spa
"Beautiful property, rooms were nice and clean. Excellent location for going to the Chichen Itza site when it first opens (which is an excellent idea!)"
"The buffet restaurant service was very clean, the variety of Yucatecan food was excellent. The room was clean and ventilated and they always provided the information correctly."
A verified traveller stayed at HOTEL PUERTA CHICHEN
What are some of the best holiday rentals that Quintana Roo has to offer?
La casa de piedra y colores : This holiday home rental outside of Quintana Roo is located near the airport, and has an outdoor pool, a rooftop terrace and a BBQ to put you at ease in your new surroundings. This holiday rental also comes with free parking to give you added peace of mind. Make the most of a library in this rental home to help you unwind. See all vacation rentals in Quintana Roo.
If I need to cancel my hotel reservation in Quintana Roo, will I receive a refund?
Yes, you'll find most hotel bookings are fully refundable if you cancel before the accommodation's cancellation deadline, which often is within 24-48 hours of check in. If you booked a non-refundable reservation, you might still have the option to cancel and receive a refund within a 24-hour period of your booking. Filter your search by fully refundable to find flexible hotel deals in Quintana Roo.
Travellers to Quintana Roo will find plenty to explore and enjoy. There are 25 hotels and other accommodation options in the surrounding area. Find out more about Quintana Roo.
The hottest months are usually May and April, with an average temperature of 28°C, while the coldest months are January and February, with an average of 24°C. Average annual precipitation for Quintana Roo is 850 mm.