Rancho Vista Hotels, Phoenix

"Great cystoner service and comfortable room"

"Friendly and quite."

"As always it was a great stay. The room was a bit smaller than last. At the beginning of the trip the customer service was great we were greeted and taken care of. At the end of the trip the person behind the front desk was not very friendly, she wasn’t at the desk but left a sign saying she would be right back. Which was fine but when she walked in she didn’t greet me I got up and walked up to the desk and said hello she said nothing. She was just standing there as if she didn’t want to be there. She didn’t smile ,hardly made eye contact, just wasn’t friendly. I checked out and asked her if it was okay cause I had clothes drying but would be gone once it was done. She just said yeah sure. She then advised me that since I booked my room through a third party which I have every time I’ve stayed there, which has been almost every other weekend. She said she couldn’t print out my receipt cause her system didn’t allow her to. Although the previous times I was able to receive a printed receipt without even being asked. And only as I was walking away did she say thank you and have a great day. The other two ladies which we see all the time Jennifer and I don’t remember her name but she had a distinct beautiful name are the only two who are friendly and always greeting us, making conversation. "

"Stayed at the Wigwam several times...love the historic settings and beautifully appointed rooms!"

"Only thing that I would change was the cleanliness of the room. The staff made us feel at home!"

"Everything was great the staff was nice and our room was clean the only thing is you can hear the cars from the freeway at night but I’m a heavy sleeper so it didn’t bother me over all awesome"

"Easy access to elevator; great breakfast; wonderful staff"

"It was a nice room and pretty landscaping "