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"Wonderful experience "

"I had a very disappointing experience at Serenade Punta Cana Beach & Spa Resort and would not recommend it. The food quality and hygiene were extremely concerning. At the buffet, nothing seemed to be kept at proper temperature—watermelon was warm and even had an onion-like taste. The à la carte restaurants were no better. At the Japanese restaurant, there was a cockroach on our table, and we saw oil dripping from the exhaust fan. The shrimp served to us were not properly cleaned and still had the vein in them, which was very unappetizing. We also tried the sports bar, where we ordered fish and chips and wings, but both were undercooked. We didn’t feel safe eating them and ended up leaving. The beachside hamburger truck was no better—the burgers were barely cooked through. The Steakhouse restaurant was the only somewhat decent option. At Olivo the chicken parmesan was dry and overly tough. On top of the food issues, the staff were consistently rude and unhelpful, which made the experience even worse. Overall, this was one of the worst resort experiences I’ve had. I would not return or recommend this place to anyone."

"Great staff, clean and close to the airport. The food was ok, I found getting things made to order (omelets, pasta, fried rice) from the buffet was best. The Asian restaurant is pretty good. "

"Great staff. Resort well laid out. Arturo our butler was great "

"Mike’s cafe is fantastic. I love the change of pace from high energy beach and pool vibe to chill cafe. We had a great vacation at Ocean Blue and Sand. I really enjoyed the staff at Mike’s. They were our fav people on staff. "

"A nice honest 3.5 to 4 star resort not even close to 5 star"

"There were 2 minor issues with our room, but they were addressed immediately. However, there were some issues with sporadic insufficient performance of wi-fi."

"Everything was great. The people were so kind, the suite was clean and perfect. "

"Finest Punta Cana is a beautiful, modern, and very clean resort that’s perfect for families. We traveled with our three-year-old and eleven-year-old, and both absolutely loved the experience. There are plenty of family-friendly activities, and we never had any trouble finding pool chairs or beach beds, which made the whole stay feel relaxed and easy. We stayed in a room with an outdoor mini-pool on the balcony overlooking the main pool, which was stunning and a really special touch. We also had the Excellence Club experience, which gave us access to a few extra restaurants, a separate beach area, and an exclusive pool. It’s a great upgrade, but you can definitely have a wonderful time here without it. This was our third time at the resort, and we would absolutely come back again."