Luxury Hotels & Resorts in Rhodopes Mountains from AU$224

"We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late . "

"Spa was nice"

"Fine, but not great. Our room included a broken shower door (large sliding glass was off track and hanging dangerously). The breakfast buffet was in a windowless basement, with a coffee machine that was broken and leaking water all over the floor. The staff was not friendly; they did not explain amenities at check-in, and when asked basic questions, they were unresponsive and curt. The lights in one elevator lobby were broken, so waiting was very dark in a tight space. The room was large, but...

"Very nice stay"

"The hotel is dated throughout. The staff were "

"Walls are so thin that I could hear the people in the next room snoring and not only hear them speaking on the phone but also the callers. The hotel stank of tobacco and the staff is generally quite rude and unhelpful. The location was the one positive thing about this hotel, as you can easily access shops and restaurants of Bansko."

"The room was very convenient, with a lovely bathroom. Great area for walking and relaxing"

"Very friendly manager"