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Hotel Na'Lum

2.5 star property
Hotel with free parking, near Santo Domingo Handicraft Market

Photo gallery for Hotel Na'Lum

Exterior
Terrace/patio
Flat-screen TV
Reception
Iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

Highlights

Deck/patio
Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Desk
  • Mountain view
  • Sleeps 6
  • 2 King Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Triple Room

Iron/ironing board, free WiFi, bed sheets

Superior Triple Room

Highlights

Deck/patio
Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
In-room safe
Daily housekeeping
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Family Room (3 Double Beds)

Family Room (3 Double Beds)

Family Room (3 Double Beds)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

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Property grounds

Hotel Hacienda Don Juan

  • Parking included
  • Free WiFi
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  • Breakfast available
8.8 out of 10, Excellent, 413 reviews
The price is AU$50
includes taxes & fees
24 Feb - 25 Feb
Hotel Hacienda Don Juan
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About the area

Map
Carretera Panamericana Km 181, Colonia Salsipuedes 10 A, San Cristóbal de las Casas, CHIS, 29296

What's nearby

  • Santo Domingo Handicraft Market - 3 min drive
  • Plaza 31 de Marzo - 4 min drive
  • San Cristóbal de las Casas Cathedral - 4 min drive
  • Mesoamerican Museum of Jade - 4 min drive
  • Na Bolom Cultural Museum - 6 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 71 min drive

Restaurants

  • ‪La Cabaña de Don Juan Bosco - ‬3 min drive
  • ‪Don Rafita "Tacos y Gorditas - ‬17 min walk
  • ‪Quesadillas Tio Chano - ‬12 min walk
  • ‪La Luciérnaga Restaurante - ‬2 min drive
  • ‪Carnitas y Barbacoa Jaimito - ‬17 min walk

About this property

Hotel Na'Lum

Hotel near Santo Domingo Handicraft Market
Located close to Arches of Carmen and Guadalupe Church, Hotel Na'Lum provides a terrace, a coffee shop/cafe and laundry facilities. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • Tour/ticket information, smoke-free property and concierge services
Room features
All guestrooms at Hotel Na'Lum have comforts such as free WiFi and room service.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: MXN 90 for adults and MXN 60 for children
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 90 for adults and from MXN 60 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Na'Lum San Cristobal de las Casas
Na'Lum San Cristobal de las Casas
Na'Lum Cristobal las Casas
Hotel Na'Lum Hotel
Hotel Na'Lum San Cristóbal de las Casas
Hotel Na'Lum Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Na'Lum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Na'Lum?

Self-parking is free at this property.

What time is check-in at Hotel Na'Lum?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Na'Lum?

Checkout is at noon.

Does Hotel Na'Lum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-7:00 PM on request. A fee of MXN 1200 per vehicle applies.

Where is Hotel Na'Lum located?

Situated in San Cristóbal de las Casas, this hotel is within 3 mi (5 km) of Santo Domingo Handicraft Market, Arches of Carmen and San Cristóbal de las Casas Cathedral. Plaza 31 de Marzo and Mesoamerican Museum of Jade are also within 3 mi (5 km).

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Hotel Na'Lum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 65 reviews
Rating 8 - Good. 12 out of 65 reviews
Rating 6 - Okay. 4 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

The hotel was so unique, so quiet, it was a nice stay overall.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jackie

Very clean, beautifully decorated interior.
Stayed 1 night in Jun 2023

10/10 Excellent

JASMANY

The hotel staff is very attentive, they care about making sure you are well and comfortable, the hotel is very clean, comfortable.
Stayed 1 night in Feb 2024

6/10 Okay

Damaris

Liked: Staff & service
Faltaban 2 horas para nuestra salida y la mujer de recepción nos estaba apresurando y presionando con que nuestra salida debía ser 12 en punto o nos cobrarían extras, eso lo hizo 2 veces más cuando aún faltaba más de 30 mns para salir. La verdad fue de mal gusto y fastidioso. Aparte ese día solo había en el menú opciones con huevo.
Stayed 1 night in Jul 2024

10/10 Excellent

JENIFER

Hotel muy bonito en excelentes condiciones. Tiene un concepto rústico pero moderno. Está a las afueras de la ciudad, lo cual yo pienso que está bien porque no hay problemas por estacionamiento y espacio como lo es en el centro de san Cristóbal. Recepción 24 horas pero recomiendo que mantengan comunicación con el hotel para coordinar llegadas y salidas. La comunicación con el hotel es excelente, y respondieron todas nuestras dudas. El hotel cuenta con plancha para la ropa, lo cual es muy conveniente. Las reglas del hotel si son estrictas, por lo cual recomiendo que sigan las indicaciones proporcionadas. Nos la pasamos muy cómodo. Gracias!
Stayed 6 nights in Jun 2024

2/10 Terrible

Otilio

Stayed 2 nights in Dec 2023

6/10 Okay

Maricela

Stayed 1 night in Dec 2023

10/10 Excellent

claudia

La tranquilidad
Stayed 3 nights in Dec 2023

8/10 Good

Jorge

8/10 Good

Raul

Agua fría para bañarte, tuvimos que solicitar dos días a recepción que prendieran el boiler y esperar a que se calentará el agua.
Stayed 3 nights in Aug 2023

10/10 Excellent

CESAR

Sn
Stayed 2 nights in Aug 2023

10/10 Excellent

Erika

Todo estuvo excelente, habitación, servicio y estancia.
Stayed 1 night in Aug 2023

10/10 Excellent

Genoveva

Muy bonita la experiencia pero hubo un pequeño incidente que me pareció excesivo ya que se mancharon las sábanas con maquillaje y me las cobraron como nuevas y considero que se debió de pagar la lavandería a excepción de eso todo estuvo bien
Stayed 3 nights in Aug 2023

10/10 Excellent

Lorena

Muy bien lo que necesitaba
Stayed 1 night in Jul 2023

2/10 Terrible

Yessica Selene

Muy buen servicio y precio accesible, solo son muy desconfiados y eso no te permite estar agusto , en 2 ocasiones me comentaron que faltaban toallas cuando no era asi
Stayed 4 nights in Jul 2023

8/10 Good

Yesica

Exelente
Stayed 1 night in Jul 2023

10/10 Excellent

Jose Fernando

Excelente lugar a las afueras de San Cristobal, es ideal si vas a viajar a las afueras de San Cristobal para evitar el tráfico del centro. Las instalaciones son bastante limpias y cómodas, el desayuno que puedes comprar ahí támbien es muy bueno. Altamente recomendable
Stayed 2 nights in Jul 2023

8/10 Good

David

Agradable
Muy agradable la estancia, solo falta un poco más de comunicación del personal que brinda el servicio hacia el cliente, mencionar los servicios que ofrece el hotel, ejemplo: desayunos, comidas, servicio de taxis, transporte, etc, me gustaría el hotel contará con un cartel de los puntos turísticos qué uno puede visitar en los alrededores, ya existe el Internet, pero considero que seria bueno, por lo demás la estancia es muy grata, volvería a hospedarme SI
Stayed 2 nights in Jun 2023

10/10 Excellent

JOSE ALEJANDRO

El hotel es bonito y limpio El diseño es acorde al lugar El exterior no tan favorable pero no es de mucha importancia para mí En conclusión bien lugar bonito y limpio
Stayed 1 night in Apr 2023

10/10 Excellent

Gabriel

Stayed 2 nights in Apr 2023

10/10 Excellent

Perlita

Stayed 2 nights in Mar 2023

10/10 Excellent

DAVID

Propiedad nueva e instalaciones en buen estado. Excelente atención al cliente. Habitaciones con espacio algo reducido.

10/10 Excellent

Luis L

Stayed 3 nights in Dec 2022

10/10 Excellent

Maestra

Me gustó la limpieza, atenció. Y tranquilidad.. Disfruté mucho estar en la habitación.

10/10 Excellent

Yannick

Stayed 1 night in Dec 2022