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Record

3.5 star property
San Sebastián hotel in Gros with 24-hour front desk and coffee shop/cafe
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Record

Beach nearby
Exterior
Property entrance
Aerial view
Standard Twin Room | Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
TV
Rollaway/extra beds
Blackout curtains
Ceiling fan
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Twin Room

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
TV
Rollaway/extra beds
Blackout curtains
Ceiling fan
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Desk, iron/ironing board, rollaway beds, free WiFi

Family Room

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
TV
Rollaway/extra beds
Ceiling fan
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Basic Double Room (Low flow next to hotel's entrance)

Desk, iron/ironing board, rollaway beds, free WiFi

Basic Double Room (Low flow next to hotel's entrance)

Highlights

Balcony
Heating
Connecting rooms available
TV
Rollaway/extra beds
Blackout curtains
Ceiling fan
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
CALZADA VIEJA, 35, San Sebastian, Basque Country, 20013

What's nearby

  • Kursaal Congress Centre and Auditorium - 13 min walk
  • Plaza de La Constitucion - 3 min drive
  • Cathedral of the Good Shepherd - 4 min drive
  • Reale Arena - 5 min drive
  • Donostia-San Sebastian Aquarium - 5 min drive

Getting around

  • Gros Station - 10 min walk
  • San Sebastian (EAS) - 20 min drive

Restaurants

  • ‪Mala Gissona Beer House - ‬7 min walk
  • ‪Bar Bergara - ‬6 min walk
  • ‪Alabama cafe - ‬5 min walk
  • ‪Casa Senra - ‬6 min walk
  • ‪Eguzki Bistro Bar - ‬4 min walk

About this property

Record

Hotel near Reale Arena
Located close to Concha Beach, Record provides a coffee shop/cafe, a garden and a bar. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • A TV in reception, smoke-free property and luggage storage
  • Multilingual staff, a 24-hour front desk and tour/ticket information
Room features
All guest rooms at Record include amenities, such as free WiFi.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with baths and showers
  • Balconies, rollaway/extra beds and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11 AM for a fee: EUR 7.50 per person
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1965
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately EUR 7.50 per person
  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Record
Hotel Record San Sebastian
Record San Sebastian
Record Hotel
Hotel Record
Record San Sebastian
Record Hotel San Sebastian

Frequently asked questions

Is Record pet-friendly?

Yes, this hotel allows pets (limit 1 total). A fee applies. Service animals are exempt from fees.

How much is parking at Record?

Self-parking is available for a fee. Limited spots are available.

What time is check-in at Record?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Record?

Checkout is at noon.

Where is Record located?

Located in Gros, this hotel is within 1 mi (2 km) of Zurriola Beach and Concha Beach. Bay of Biscay and San Ignacio Church are also within 10 minutes. Gros Station is 10 minutes by foot and Ategorrieta Station is 11 minutes.

Record Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 209 reviews" "
Rating 8 - Good. 85 out of 209 reviews" "
Rating 6 - Okay. 23 out of 209 reviews" "
Rating 4 - Poor. 9 out of 209 reviews" "
Rating 2 - Terrible. 1 out of 209 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, basic room. Comfortable bed, great blackout curtains. Bathroom was very clean with a large shower. Staff was friendly. Great location, easily walkable to the beach, tons of really good bars/restaurants and shopping. The heater was an old radiator that wasn’t the best but not a big deal at all. Excellent value.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds hot showers and lovely staff exceptionally clean and spacious room
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to everything. Clean basic hotel. Staff was good :)
Stayed 1 night in Nov 2019

10/10 Excellent

Mihran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend or the value
Location was excellent, walk to the beach in 2 blocks, and very clean and safe neighborhood. Reception was very friendly and helpful. Reasonably priced. Parking was free and available.
Stayed 2 nights in Oct 2019

10/10 Excellent

moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most friendly staff made this short stay a highlight. Great service, smiles and information and everything we asked for. Thanks
Stayed 1 night in Sep 2019

10/10 Excellent

irina m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotels. The parking was 1st come 1st serve. We ended up parking at a city underground parking for 16.5 euro a day. Overall we enjoyed our stay.
Stayed 2 nights in Sep 2019

10/10 Excellent

Wooi Loong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

nan

Liked: Cleanliness, staff & service
The front desk is friendly and welcoming
Stayed 1 night in Jul 2019

10/10 Excellent

Maria del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Very good location and free parking. Helpful staff, nice clean room, good beds and nice breakfast
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
The internet WiFi never worked properly. Staff insisted it was our equipment problem, not their’s.
Stayed 3 nights in May 2019

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Enjoyed a two night stay at the hotel. The hotel room was of a good size and clean. The staff offered to keep our bags as we arrived before checkin and again on our final day. The hotel was a 10 minute stroll to the beach in Gros plus bars and restaurants.
Stayed 2 nights in May 2019

10/10 Excellent

Paul, RALEIGH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent value. Rooms especially clean. Location perfect for water front and old town and restaurants
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a great place- Maria (the manager) is the best! very centrally located and works for those that have a car to park. I would definitely stay here again
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was more like a hostel plumbing issues kept us up all night had to have plumbers come in. The walls are paper thin. Would not let us cancel our 4th night. Do not under any circumstances stay at this hotel
Stayed 4 nights in Oct 2018

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Очень мягкая кровать:-(
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but there was no AC. No elevator either. The young lady at the desk was terrific. Very helpful in guiding us through San Sebastian. I would not stay there again due to the distance to get to where everything is happening,though
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location, basic but clean hotel. Great staff
Stayed 2 nights in Sep 2018

8/10 Good

Charles, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 20 minute walk to old town or 5-10 minutes if by bus (stop about 200 metres away). Friendly and helpful staff. Very clean but small rooms with basic level of construction and furnishing. Tight parking for several cars. Good value in an expensive city.
Stayed 1 night in Sep 2018

8/10 Good

Claes

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Couple on short holiday
Stayed for 3 week nights. San Sebastian on the whole is quite expensive, but still, I did not feel this hotel offered value for money. Our room was a good size with great shower, and small balcony. The staffs were all friendly. The major let-down was the noise, absolutely no sound proofing, we could hear stairs, street noise, guests talking, everything, forget sleeping before midnight-I certainly wouldn't recommend this hotel for light sleepers. The hotel offered on-site parking, my fault for not reading small prints, there is not enough space for every guest, it's first-come-first serve, so the first night we parked about 2 mins away on metre, which wasn't too bad, just under 4euros.
Stayed 3 nights in Aug 2018