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Hotel Cortez

3.5 star property
Hotel in Santa Cruz with 2 restaurants and full-service spa

Photo gallery for Hotel Cortez

Reception
Outdoor pool, pool loungers
Ballroom
Exterior
Ballroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
The current price is AU$172
21 June - 22 June

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Studio Suite

Junior Studio Suite | Living area

Junior Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed
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About the area

Map
Av. Cristobal de Mendoza 280, Santa Cruz

What's nearby

  • Santa Cruz Zoo - 16 min walk - 1.4 km
  • La Recova Artisan Walk - 17 min walk - 1.5 km
  • Plaza 24 de Septiembre - 19 min walk - 1.6 km
  • San Lorenzo Cathedral - 3 min drive - 1.8 km
  • Ventura Mall - 3 min drive - 3.5 km

Getting around

  • Santa Cruz de la Sierra Station - 11 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 24 min drive

Restaurants

  • ‪Pollos Sakura - ‬2 min walk
  • ‪Sushi Tren - ‬6 min walk
  • ‪El Cristo - ‬2 min walk
  • ‪Bravisimo - ‬5 min walk
  • ‪Paseo Gourmet - ‬6 min walk

About this property

Hotel Cortez

Hotel in a shopping district
Take advantage of a free breakfast buffet, a terrace and a garden at Hotel Cortez. Treat yourself to a massage at the on-site spa. Enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • A local area shuttle, a reception hall and luggage storage
  • Meeting rooms, tour/ticket information and a ballroom
Room features
All 184 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs.
Extra amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • 55-inch plasma TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Poza del Bato
  • Tahuichi

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Lift (109 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must present valid ID at check-in. Travelers who are not citizens of Bolivia must present a passport and immigration card or entry stamp. Minors travelling with one parent or with a third party must obtain a travel permit from the Bolivian Ombudsman Department of Protection of Children. Relatives or a third party travelling with a child must produce proof of the parents’ identification in addition to the required travel permit.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Cortez Santa Cruz de la Sierra
Cortez Santa Cruz de la Sierra
Hotel Cortez Santa Cruz
Cortez Santa Cruz
Hotel Cortez Hotel
Hotel Cortez Santa Cruz
Hotel Cortez Hotel Santa Cruz

Frequently asked questions

Does Hotel Cortez have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Cortez?

As of 20 June 2025, prices found for a 1-night stay for 2 adults at Hotel Cortez on 21 June 2025 start from AU$171.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Cortez pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cortez?

Self-parking is free at this property.

What time is check-in at Hotel Cortez?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Cortez?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Cortez located?

Located in the heart of Santa Cruz, this spa hotel is within a 15-minute walk of Municipal Library and Ethno-folkloric Museum. Arenal Park and La Recova Artisan Walk are also within 1 mile (2 km).

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Hotel Cortez Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 109 reviews
Rating 8 - Good. 28 out of 109 reviews
Rating 6 - Okay. 8 out of 109 reviews
Rating 4 - Poor. 4 out of 109 reviews
Rating 2 - Terrible. 0 out of 109 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

I love the pool and garden area and ALL of the staff are so friendly and helpful
Stayed 6 nights in Feb 2025

10/10

Well located and friendly staff. Nice pool and dry and steam sauna.. will return
Stayed 1 night in Feb 2025

10/10

Beautiful and the staff was incrediblly efficient and kind.
Stayed 3 nights in Jan 2025

10/10

Great place
Stayed 1 night in Sep 2024

8/10

Second Time, and thé star was very good!
Stayed 2 nights in Nov 2024

10/10

Great service!
Stayed 7 nights in Oct 2024

8/10

I appreciated that they allowed us to enterró the room before normal hours.It’s was very Nice!
Stayed 1 night in Nov 2024

10/10

Excellent hotel. Nice pool and sauna and small gym - excellent for Bolivia. Friendly staff and decent breakfast. Only gripe is the coffee machine outside the breakfast restaurant: it isn’t free. This is my second stay there in 2 weeks and they had no indication of that the first time. I saw the second time they put a sign saying it was 20bol.. they only charged me 15bol the week prior.. minor detail.. My go to hotel when I arrive in Santa Cruz.
Stayed 2 nights in Mar 2025

10/10

The staff is very friendly.
Stayed 4 nights in Mar 2023

10/10

I have stayed at many hotels in Santa Cruz during 20 years of traveling in Bolivia. This is the one I keep returning to. Top notch from start to finish, and highly recommended.
Stayed 1 night in Oct 2024

10/10

Excellent hotel. Disappointed that there was no notice that the pool was being fixed. They offered free entry to a water park instead but we didn’t have time to use it. Just really wanted the pool. But otherwise faultless. Amazing breakfast included. Clean and comfortable. Beautiful gardens to enjoy. Great location.
Stayed 1 night in Jan 2025

10/10

Great hotel. The service was outstanding. The room was very clean and nice. It looks just like the pictures. The included breakfast was delicious
Stayed 1 night in Jan 2024

6/10

The pool was closed and they overcharged me for laundry. Be an earful they charge per piece of clothing! Ended up paying $130 for laundry !!!
Stayed 4 nights in Feb 2025

10/10

We love everything, special the guy from the transportation, he make us very welcome.
Stayed 2 nights in Oct 2022

6/10

We only stayed for one night. But it wasn’t very nice.
Stayed 2 nights in Jul 2024

10/10

Wonderful and unique place. There is free coffee around the clock (to accomodate the many Brazilian gusts, I'm sure) but no drinking water! When we asked for a bottle of water, we later found it was charged to our account! IMO this should be courtesy but FYI if you plan to book. Great breakfast buffet! Overall, one of the nicest hotels I ever stayed at.
Stayed 2 nights in Aug 2022

8/10

I stayed 5 nights in July and loved the beautiful grounds. I spent time each day meandering and relaxing by the pool with cocktails or coffee. The staff is very kind and accommodating. I chose Hotel Cortez because of their English speaking staff and the feel of traditional Bolivia that they have managed to maintain in the midst of contemporary amenities.The breakfast was a wonderful way to start my days with a huge variety of sweet and savory options. My room was sufficient and very clean although quite basic. An in-room ironing board would have been great. I will definitely return on my annual visits to Sta Cruz

10/10

I love Hotel Cortez! This was my second stay this year. The room and public areas are impeccably clean and ALL of the staff are friendly and so helpful. Many speak English which can be helpful. I choose this hotel because I like that it is locally owned and convenient for friends and family. It has lovely grounds and a nice pool area. The furnishings and artwork have a regional feel. The breakfast is very sufficient with an omelette station, a great selection of breads and fresh fruits. Having sung their praises I need to clarify that this is not a luxury hotel. I gave them 5 stars because they are excellent for their category of hotel. A couple of suggestions I would make are - iron and ironing boards available and to upgrade the blow dryers in the bathroom. ;-)
Stayed 6 nights in Dec 2023

10/10

Stayed 1 night in Mar 2025

10/10

Very nice and relaxing. The staff are very friendly and helpful. Very easy.
Stayed 1 night in Mar 2025

10/10

Hotel está muito confortável, oferece uma excelente localização, segurança, internet rápida, sauna, academia, piscina e restaurante no local. Café da manhã bem completo.
Stayed 3 nights in Feb 2025

8/10

Stayed 6 nights in Jan 2025

6/10

Stayed 1 night in Feb 2025

10/10

The Cortez Hotel was an amazing experience. Thanks!
Stayed 8 nights in Jan 2025

4/10

Stayed 2 nights in Jan 2025