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Quality Inn & Suites, Santa Cruz Mountains

2.5 star property
Riverfront hotel in Ben Lomond with free parking
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn & Suites, Santa Cruz Mountains

Outdoor pool
Lobby
Premium bedding, pillow-top beds, blackout curtains, iron/ironing board
Lobby
Breakfast area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Parking included
The current price is AU$146
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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8.4 out of 10, Very good, 886 reviews
The price is AU$198
includes taxes & fees
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About the area

Map
9733 Highway 9, Ben Lomond, CA, 95005

What's nearby

  • Henry Cowell Redwoods State Park - 8 min drive
  • Roaring Camp Railroads - 11 min drive
  • University of California, Santa Cruz - 20 min drive
  • Santa Cruz Beach Boardwalk - 21 min drive
  • Mystery Spot - 23 min drive

Getting around

  • San Francisco International Airport (SFO) - 78 min drive

Restaurants

  • ‪McDonald's - ‬11 min drive
  • ‪Starbucks - ‬12 min drive
  • ‪Taqueria Vallarta - ‬7 min drive
  • ‪Trout Farm Inn - ‬8 min drive
  • ‪Felton Donuts & Pastries - ‬7 min drive

About this property

Quality Inn & Suites, Santa Cruz Mountains

Hotel by the river
Quality Inn & Suites, Santa Cruz Mountains provides amenities, such as a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Bike hire, motorhome/coach/lorry parking and an electric car charging station
  • Express check-out, express check-in and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Quality Inn & Suites, Santa Cruz Mountains offer perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 37-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and on-request microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Microwave on request
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Quality Inn Santa Cruz Mountains
Quality Inn Santa Cruz Mountains Ben Lomond
Quality Santa Cruz Mountains
Quality Santa Cruz Mountains Ben Lomond
Quality Inn Suites Santa Cruz Mountains
Quality Inn & Suites, Santa Cruz Mountains Hotel
Quality Inn & Suites, Santa Cruz Mountains Ben Lomond
Quality Inn & Suites, Santa Cruz Mountains Hotel Ben Lomond

Frequently asked questions

Does Quality Inn & Suites, Santa Cruz Mountains have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Quality Inn & Suites, Santa Cruz Mountains?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites, Santa Cruz Mountains on 3 Mar 2025 start from AU$145.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites, Santa Cruz Mountains pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Inn & Suites, Santa Cruz Mountains?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites, Santa Cruz Mountains?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn & Suites, Santa Cruz Mountains?

Checkout is at 11 AM.

Where is Quality Inn & Suites, Santa Cruz Mountains located?

Located in the heart of Ben Lomond, this hotel is within 6 miles (10 km) of Luminescence Healing Haven, Felton Covered Bridge Park and Henry Cowell Redwoods State Park. Roaring Camp Railroads and Valley Gardens Golf Course are also within 9 miles (15 km).

Quality Inn & Suites, Santa Cruz Mountains Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 300 out of 805 reviews" "
Rating 8 - Good. 299 out of 805 reviews" "
Rating 6 - Okay. 130 out of 805 reviews" "
Rating 4 - Poor. 43 out of 805 reviews" "
Rating 2 - Terrible. 33 out of 805 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Travelled with family
Liked: Staff & service
Breakfast could use some help and it was a little strang that it wasn't always set up during Breakfast time and that we were locked out and had to knock several times.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shendi

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing i didn't like was that there was not a plug for the bathtub! Otherwise it was comfy and warm!
Stayed 1 night in Dec 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property owner was super accommodating and kind. We will always rebook here to visit the San Lorenzo Valley and little Ben Lomond.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property amonst the redwoods and so close to Santa Cruz. When I went to check in, the host genuinely seemed happy to see me as he greeted me with an enthusiastic hello. Everything here has been wonderful. There is even a restaurant a short walk up the street that played live music. The only drawback would be that they only have sheer curtains for privacy instead of thick drapes. They need to put those in. People dont want to be watched from outside with the lights on.
Stayed 1 night in Oct 2024

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service
The staff tried very hard to accommodate us. The room was ok, though the entire facility was aging. We found out from a restaurant barkeep that they used the motel to house people who drank too much. I could believe that. But the price we paid was pretty stiff despite it being off-season for most visitors.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a nice little town
Stayed 2 nights in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The guy at the front desk was friendly and gave great travel recommendations. The location was fabulous for hiking and adventure. The area was cute, safe and comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Stayed 1 night in Sep 2024

6/10 Okay

Penny

Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe
Stayed 1 night in Sep 2024

2/10 Terrible

Roy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Senqiao

Stayed 1 night in Sep 2024

8/10 Good

Lorene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is dated and needs a little sprucing up. The room was fine but security lock on the door was broken, there was mold on the window sill, the cabinet below the little fridge was disintegrating from being wet and was disgusting looking. We had to plug in the cable box in order to watch the TV. The price was cheap enough so we didn't expect anything fantastic and it suited our purpose.
Stayed 2 nights in Sep 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was clean and the staff was very friendly. The furnishings are outdated but it served our purpose for a place to stay near Felton.
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough. It was close to Roaring camp for a music festival.
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Ok place
Stayed 5 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not much for the price
The bed seemed more like a queen (not king), air conditioning fan loud, walls thin & could hear neighbors talking, shower basic w/old tile, carpeting old, breakfast sparse w/white bread toast (no bagels or nice bread, no danishes)… I’ve stayed at nicer Quality Inns.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled against the giant redwood trees, and a castle in view, this hotel ambiance was totally enchanting. One of the most quiet places we've stayed with a very nice room, closet to hang clothes, iron, ironing board, micro, refrigerator. What more could we ask for? The staff are genuinely kind and go out of their way to help you. Very convenient to Hwy 1 and other towns. We liked being not downtown with heavier traffic, but close enough (approx. 25 minutes) to the Santa Cruz Wharf and boardwalk. We will be back to stay!! Love this place
Stayed 4 nights in Aug 2024

6/10 Okay

Allison

Stayed 2 nights in Aug 2024

8/10 Good

Grayce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kristin

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Good price for what you get. Kids loved clean and well kept pool. Bed was nice, clean and comfy… details of room not great like black mold in windowsill. Loved outdoor seati by options to enjoy the mountain air. Nice to have free breakfast but would’ve paid more to have better options, very very basic. Front desk nice staff!
Stayed 2 nights in Aug 2024