Schrum Hotels, Chicago

"It is an old building so We were very pleased with how clean the rooms were. Tub drained slowly but did not affect our shower schedules. Radiator was a little confusing but it didn’t bother is because the weather was beautiful. Will stay again"

"Beautiful hotel . Great locations . Wonderful staff"

"The hotel is in a good location right across from Grant Park within walking distance to the museums there and Soldier Field. There are some excellent restaurants nearby and a Trader Joe's. But, the hotel allows panhandlers to hang right out front, near the front door. The Hilton Garden and Homewood Suites next door do not have this issue. The check-in experience was good, but that is where the service stopped. Our room had a broken bathroom door (the panel was coming off the door and would catch on the door jam if the door was fully closed.) I let the Front Desk know and they didn't even apologize. The bathroom vanity was dinged up. There are no amenities such as breakfast, small convenience store, etc or even water bottles in the room. They do have valet parking which is convenient, but the system is inefficient. The front desk personnel also staff valet. It took nearly 40 minutes to retrieve our car from the valet. The front desk person had to operate the front desk, retrieve luggage from the luggage storage area and get the valet cars. I was told valet was the last priority. For $52 a night, I would expect better service. If given a choice, I would stay next door at one of the Hilton properties. Sadly, those were booked so I decided to give this one a try."

"The staff was very friendly and helpful. I love all the events they put on for the guests. The room was a great size and clean. The bathroom and showers were always clean. "

"I had a great time at this location. This was my first visit to chicago and i wanted to be arpund the city center, and this was the perfect hotel for my budget, everything was well maintain and staff was friendly evenly allowing me back into the room after check put when i realized i had forgotten some items. Great especially if you are a traveller on a budget."

"Staff was extremely welcoming and helpful when I was delayed in my arrival. Very caring and helpful!"