See all properties

Hotel Neustädter Hof

4.0 star property
Relax in the serene surroundings of this upscale hotel’s garden or indulge your senses at its rejuvenating spa. Get fit at the gym then socialize over drinks.

Photo gallery for Hotel Neustädter Hof

Front of property
Signature Suite
Ski hill
Sundeck
Junior Suite
Remodeled in 2023, Hotel Neustädter Hof offers a tranquil retreat with a garden, laundry facilities, and an on-site spa. Guests can unwind at the bar or gym and stay connected with free WiFi; additionally enjoy access to an elevator, meeting rooms, tour/ticket assistance as well as a banquet hall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Spa
  • Breakfast available
  • Laundry
The current price is AU$155
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Superior Single Room

Superior Single Room | Room amenity

Superior Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Separate bedroom
Down duvet
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout curtains
Down duvet
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
Smart TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Single Room

Economy Single Room | Street view

Economy Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout curtains
Down duvet
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Sonnenhotel Hoher Hahn

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
8.2 out of 10, Very good, (46)
The price is AU$227
includes taxes & fees
9 Feb - 10 Feb
Sonnenhotel Hoher Hahn
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Grünhainer Str. 24, Schwarzenberg/Erzgeb., 08340

What's nearby

  • Schwarzenberg Castle - 6 min drive
  • Greifensteine Water Park - 21 min drive
  • Fichtelberg - 30 min drive
  • Fichtelberg Ski Resort - 32 min drive
  • Klinovec Ski Center - 35 min drive

Getting around

  • Schwarzenberg (Erzgeb) Station - 11 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 68 min drive

Restaurants

  • ‪Restaurant Pizzeria Rrush - ‬12 min walk
  • ‪Hotel und Restaurant Danelchristelgut - ‬9 min drive
  • ‪Gaststätte Spiegelwaldbaude König-Albert-Turm - ‬8 min drive
  • ‪De Gute Stub´ - ‬18 min walk
  • ‪Berggasthof Haus Fürstenberg - ‬8 min drive

About this property

Hotel Neustädter Hof

Upscale hotel in the mountains, refurbished in 2023
Take advantage of a terrace, a shopping centre on-site and a garden at Hotel Neustädter Hof. Take some time to relax at the on-site spa. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, a banquet hall and 3 meeting rooms
  • A front desk safe, a nature reserve and smoke-free property
Room features
All 72 rooms feature comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding and down duvets
  • Hairdryers and shampoo
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 9 per day; includes in/out privileges)
  • Covered extended parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20.50 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping centre
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (176 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 December to 31 December:
  • Bar/Lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per night.
Cots (infant beds) are available for EUR 15.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: EUR 10.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20.50 for adults and from EUR 10 for children
  • Uncovered self-parking fee: EUR 9 per day (in/out privileges)
  • Covered extended parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof
Neustädter Hof Schwarzenberg/Erzgeb.
Schwarzenberg/Erzgeb. Hotel Neustädter Hof Hotel
Neustädter Hof
Hotel Neustädter Hof Hotel
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Hotel Schwarzenberg/Erzgeb.

Frequently asked questions

Is Hotel Neustädter Hof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Neustädter Hof?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Neustädter Hof on 9 Feb 2025 start from AU$155.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Neustädter Hof?

Self-parking is available for EUR 9 per day. Extended parking is available for EUR 15 per day.

What time is check-in at Hotel Neustädter Hof?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Neustädter Hof?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Neustädter Hof located?

Situated in the mountains, this spa hotel is 1.1 mi (1.8 km) from Schwarzenberg Castle and within 3 miles (5 km) of Herkules-Frisch-Glueck Visitor Mine and Ore Mountains-Vogtland Nature Park. Sparkassen-Ore Mountains Stadium and Museum Uranerzbergbau are also within 9 miles (15 km). Schwarzenberg (Erzgeb) Station is 11 minutes by foot and Schwarzenberg-Neuwelt Station is 24 minutes.

Hotel Neustädter Hof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 42 reviews
Rating 8 - Good. 10 out of 42 reviews
Rating 6 - Okay. 4 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for welcoming us. Thank you for telling us about the added charges up front so we could adjust our accounts to pay for the hotel and parking lot. Thank you for having 2 parking options. Thank you for the wonderful breakfast buffet!
Stayed 1 night in Jan 2025

10/10 Excellent

Timo, Augsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, netter Service. Schönes Bad. Gerne wieder
Stayed 3 nights in Aug 2024

8/10 Good

Kirk

Business traveller
Liked: Cleanliness, staff & service
Stayed 18 nights in Jan 2023

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Ich habe den Kurzaufenthalt im Hotel sehr genossen. Das Zimmer war wunderschön. Das Frühstücksbuffet war ein Traum. Das Personal war sehr, sehr freundlich und entgegenkommend. Ich hatte dann auch noch den Luxus, den Saunabereich exklusiv nur für mich zu haben. Ein absoluter Tipp, besonders wenn man alleine reist.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Aufenthalt war eigenlich schön. Wir hatten ein zimmer zur strasse, das war nicht so toll, weil es ganz schön laut war. Auch in der nacht. Deshalb konnte man kein fenster offen lassen. Und das bei der hitze. Der service war super. Das Frühstückangebot war toll.
Stayed 6 nights in Aug 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war alles bestens, ich würde jederzeit wieder kommen.
Stayed 4 nights in Aug 2024

6/10 Okay

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr laut, habe kein Auge zugemacht. Fenster musste man aber aufgrund der unerträglichen Wärme öffnen. Frühstück ok.
Stayed 1 night in Aug 2024

4/10 Poor

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Habe kein Auge zugemacht, Straßenlärm ist wirklich störend. Fenster zu schließen war leider keine Option, da es im Zimmer extrem warm und stickig war. Bettdecke viel zu dick für Sommer. Frühstück war ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mats

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

siegfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gerne wieder !!
Es war Alles super , ein sehr schönes Zimmer das Personal sehr freundlich und das Frühstück auch super !!
Einzelzimmer
Blick aus dem Fenster
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa-Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sehr sauber und die Betten top. Das Restaurant hatte nicht so viel Auswahl, aber das ist ja auch Geschmacksache. Der Service war super, das Personal super freundlich und der Aufenthalt einfach top.
Stayed 2 nights in Jul 2024

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

KJ

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel net hotel en vriendelijk personeel. Diner (tegen extra betaling) in het hotel is lekker en met mooi opgemaakte borden en met hele nette bediening.
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior Zimmer war ruhig gelegen. Parkplätze waren vorhanden. Frühstück war ausgezeichnet. Personal sehr freundlich.
Stayed 1 night in Aug 2023

8/10 Good

Michael

Stayed 2 nights in Jun 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Alles sehr schön.
Stayed 1 night in Jun 2023

8/10 Good

Jörg

Travelled with family
Liked: Cleanliness, staff & service
Das Hotel war sauber und das Personal sehr freundlich. Zum Frühstück hatte man genug zur Auswahl um auch satt zu werden. Einrichtung war schon etwas älter aber noch ok. Das einzige Manko war die Dusche. Die Fugen und das Silicon im unteren Bereich waren schon leicht Verschimmelt. Das sollte langsam mal erneuert werden.
Stayed 1 night in Mar 2023

6/10 Okay

Ulrich

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Frühstück mit der Möglichkeit Extras wie Spiegel- oder Rühreier bestellen zu können hat uns gut gefallen. Dass vieles noch einzeln verpackt ist verursacht unnötig viel Müll. Die Parkmöglichkeiten direkt vor dem Hotel sind großzügig. Die Badewanne mit dem Duschvorhang fanden wir nicht so prickelnd. Der Einrichtungsstil ist wie Anfang der 90er Jahre. Schwarzenberg an sich ist auf jeden Fall eine Reise wert. Auch außerhalb der Adventszeit. Besonders gut gefällt uns die Altstadt mit dem Schloss und dem dortigen Museum. Es gibt noch Ladegeschäfte, die einmalig sind.