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"Excellent, would go back"

"James was fantastic picked us up and returned to the ferry terminal. We had a small issue with electrical and he was here in 5 minutes. Would absolutely stay again."

"Spacious, clean and well appointed. Fabulous view over the harbour. A welcoming and helpful host added to our wonderful stay. Recommend without hesitation. Easy street parking. As the name suggests, a penthouse apartment requires some steps to climb. Great location with co-op supermarket near by and an easy 5 min walk into main street."

"Ideal for Lerwick and getting about Shetland."

"The staff was outstanding. The food was great, I wish I had the recipe for the Beef in Guinness Gravy. We would have no problem staying here again."

"We loved our brief stay at the Queen’s. My husband had been taken ill on arrival in Lerwick and we had to change our plans to let him rest up. We booked last minute and were surprised to be able to still choose a twin room with sea view. The sea literally lapped outside our window and the view was stunning. The hotel has a fascinating history and is built actually into the sea so those who complained of damp should have gone some where else. The shower was great with loads of instant hot water and the bathroom and linen were beautifully clean. The staff were really helpful. The night porter rummaged around and found me a bottle opener and there was cutlery in the room for our delicious fish and chips from the Fort café, given that the hotel’s restaurant is being refurbished. We would definitely recommend the Queen’s and wish the new owners success in their quest to restore it to its former glory. "

"We were in Shetland for the fiddle week and this location was central. Nice host, great breakfast spread and beautiful afternoon sunshine in the windows of room 5. Bob"

"The staff were excellent even through a period when the local wireless network went down. the staff took this in their stride, Gwen the owner was excellent, Cally was doing a great job similarly to chris and all the staff went out of their way to provide an excellent service"

"Really enjoyed our 3 night stay - wish we could have stayed longer. Friendly welcoming staff and room was clean and comfortable with a fantastic shower! Breakfast had a great selection to set you up for the day and we really enjoyed our meals in the evening. Even managed to spot the otters on the shore. Would definitely return."