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"When we arrived , the front desk upgraded us to an ocean view room. It was magnificent! Everyone was extremely accommodating. The chef stayed an extra half hour to make sure we had a great lunch. "

"Very good hotel! It was located within minutes of piazza Tasso and the train station. Easy to walk everywhere. Room was very clean and comfortable. The only thing that I was not happy at all was one of the front desk employees. Getting to Sorrento takes you a few hours specially when coming from Milan. When we got there it was around 1:30pm. We know check in it’s not supposed to be until 3pm but in all the hotels I’ve been around the world sometimes the rooms are ready before that time. The front desk lady was rude to us and said to wait outside because the room was not ready yet. If she had said it to us in a different way we would totally understand but she didn’t have manners. Right after the front desk shift, there was another couple right next to us who had the same situation with this lady, and at 2:15 they went and ask the next shift in lobby and they gave us our rooms. I had so say this. However, I was very happy with the hotel and the cleanliness. Breakfast service was very good and overall I would definitely stay here next time I come to Sorrento "

"Amazing stay! Perfect spot in Sorrento!"

"The hotel is beautifully decorated, the staff were all friendly and very helpful. The facilities were excellent, we enjoyed both the swimming pool and the beach area. We had breakfast included which was very good and we had food on the beach area which was excellent. The rooms are spacious and equipped with all what you need, beds are comfortable and big, our room overlooked the sea and it was a beautiful scene to wake up to. The hotel is within walking distance from the ferry and the town. I definitely recommend this hotel. "

"I cannot more enthusiastically recommend Gran Hotel Royal. We had bay view rooms which were amazing, especially at night with the balconies. The breakfast buffet was outstanding and service impeccable. My son sprained his ankle prior to our stay and they had crutches available as well as further recommendations for medical care. If we are ever back in Sorrento we would stay at the Grand Hotel Royal without hesitation."

"Teresa, the hotel manager, was exceptional—warm, professional, and incredibly attentive. She made our stay truly memorable. The hotel itself is great, with an excellent location."

"We were pleasantly surprised to be upgraded to a better room upon arrival, which made our stay even more special. The room was clean, modern, and offered stunning views (best in town). Breakfast was absolutely delicious, and the staff at the restaurant were very friendly and attentive. Everyone made us feel welcome and well taken care of. The hotel also provides a convenient complimentary shuttle service to Sorrento center every hour, which made exploring the area easy and stress-free. Highly recommend this hotel for a relaxing and enjoyable stay! "

"A bit dated, but big comfortable rooms, a decent enough pool, great breakfast and staff, clean and easy to get to. It is a few blocks from the main centre of town. I would for sure recommend this hotel to everyone, it was fair priced and exactly what we needed. "

"Immaculate and sincere service from all staff, beautiful traditional luxury, well located with elevator to beach, amazing pool area. An italian gem and we are so happy we chose to stay here. "