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"Excelente hotel, mas lindo que en las fotos y la playa es increíble. La gastronomía muy buena también. Me encanto!!"

"Hotel is a bit dated, however, all services, employees and breakfast were very good. They just need explain better about the parking lot, which is located at a Mall next door to the hotel. I didn’t know there was a elevator that would reach the hotel from the mall’s parking lot. Breakfast was very good and all employees very polite. I would come back again."

"Carmel is an awesome luxory option in Cumbuco. Great room, amazing pool, friendly staff and great food! Include the meals in your trip, it’s worth it! "

"An absolutely awful place to stay. The staff and views are stunning but EVERYTHING ELSE IS AWFUL. "

"Great place! I recommend "

"This is an excellent place for peace and relaxation! Highly recommend!"

"Landscape is wonderful, all gardens, pools, rooms, extremely cleans. Beach towels everywhere , handy. Staff is something that we need to mention. People are more than nice . The only thing I'd say is in the pool some staff sometimes were a little distracted but whenever they see you need anything, they'd rush to deliver. The bar close to restaurant had amazing drinks, a professional lady who prepared the drinks . I was very impressed by the professionalism of all staff. One last thing, the Spa...

"The hotel made sure to mention that English was available and the staff spoke it, but I only met one person who spoke English when I was checking out. That being said, I didn’t have too much trouble communicating. The view from the balcony is amazing and a 12/10. The hotel definitely seemed older than they let on with the pictures but otherwise a clean bed and towels. My issue is that the air conditioner did not work and two of the three lights in the room did not function. Difficult to shower...

"Quiet"

"One more restaurant option would be good. Pools are really cold in the winter. We got a room with a “Jacuzzi” but the water was extremely cold. The staff was the BEST. They made our days more fun. We stayed for 6 days. Barbecue day was my favorite. I missed some good steak on the buffet but besides that the food was great. "

"This was our thrid time staying at this hotel and we have never been disappointed.Always a pleasure staying here.The staff are friendly and helpful and we had everything we needed."

"Un lugar ideal para descansar un fin de semana. Las instalaciones muy confortables. Sería bueno tener más de información sobre cuáles servicios son pagos y cuáles son sin costo adicional con la estadía. Mejorar un poco la oferta gastronómica y tener más opciones para la merienda sin tener que salir del predio. El bar en la piscina no estaba activo en esta época del año. Podrían tener más opciones para disfrutar de la hermosa vista en dias lluviosos, un desperdicio no puedas tener una galeria...