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"Hotel is in a great location, close to the underground, cafes, restaurants and museums. Rooms and elevators are small and carpet needs an upgrade. I would stay here again!"

"Excellent location with dramatic views. "

"Staff was very attentive and accommodating. The hotel was experiencing a leaking roof that was coming through to the lobby but the situation was being handled with little disruption to the guest "

"Very convenient for Heathrow"

"Great location! Excellent service"

"Breakfast is awesome!"

"Originally, our stay didn't start well, the bathroom hadn't been cleaned, a big clump of hair in the shower! After speaking to a woman on reception ( 3 times) we finally spoke to the manager of the hotel, who was polite, helpful & gorgeous! He kindly upgraded us to a 1 bed suite, it was a perfect experience after the initial hiccup. Will definitely stay here again when visiting london. Beautiful room, close to the Savoy theatre, i cannot praise the helpful manager enough. We enjoyed a swim on our departure day, great little pool we thoroughly enjoyed our stay, 5 stars!"

"The whole process was smooth from checking in till checking out. Rooms were clean, comfortable and modern. Easy walking distance for most places. Couldn’t fault the place for the 2 nights we were there."

"This is a cute boutique hotel in a great spot in downtown London. Checking in was easy and smooth and we were within walking distance of tons of restaurants, stores, and transportation. The room was nice, if small. I accidentally booked a room without windows, which was a new experience, but the mood lighting in the room helped alleviate that to some degree. The lobby is a nice place to relax and the Continental breakfast was great, with tons of options and fresh pastries. Some small downsides that aren't a big deal but worth mentioning: The room did not have a lot of storage for our clothes. The far side of the bed didn't have outlets and we had to run a cord across the bed to charge a phone overnight. The room was also a bit stuffy, without much ventilation. Would definitely stay here again if I came into town."