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"I am in the very back of the hotel, and there's a good little walk to get to my room to the front desk. It's been extremely hot and one day I had to walk around the entire complex carrying groceries I had just bought, which included a gallon of milk. At any rate, that was not fun. I just don't understand people."

"Great location & close a lot of restaurants & shopping stores. The room was modern & clean. We loved our stay here & will return when we visit Louisville again. "

"Always nice and clean. Staff is amazing!!"

"Friendly staff and clean facility. Check-in was easy and the front desk employee overheard my daughter say she hoped we were on the top floor, and they gave us the top floor. It was a small, but very kind and appreciated gesture! "

"Super staff"

"We were only there one night but the room was excellent. The fitness center and pool are very nice. Having starbucks and a restaurant downstairs was extremely convenient. We booked this hotel because it was next door and connected via skywalk to the Ford Center. Only complaint I had was trying to get a late check out. I called the hotel prior to arriving, spent quite a bit of time on the phone only to be told I have to check with the front desk when I check in. Arrived for check in and they told me I'd have to check in the morning. Stopped at the front counter again in the morning and was told check out was changed to 11am instead of 12pm which it said we I booked the room. They would not allow a late check out, because of all the people checking in that day which I understand but would have preferred to not have to go through 3 people to get my question answered. We didn't check out until almost noon and they didn't have a problem with it. "

"i don't usually write reviews but figure that this one was worth it. I'd say like all properties and experiences, your expectations matter a lot. So, if you're going to Santa Clause, IN, you're likely going to Holiday World as part of the trip. And if that's what you're doing and using this hotel for, it is perfect. Location is great, maybe 2 minutes drive to Holiday World parking. It is an easy walk or drive to grocery, 1-2 restaurants, etc in case you need to supply up and/or feed your crew. Santa's Lodge is cool and quirky and fun, so just lean into it. That's what you're here for. The free breakfast is legit, though some more variety would be nice (especially for guests staying more than one day; eating the same exact heavy breakfast 2+ days in a row would get old). But between the timing of the breakfast and when Holiday World opens (10am, but they start letting people in around 9:30 to form lines etc), there's plenty of time to fuel up and feed your crew. A good breakfast will then give you some base to go hit the park and then maybe push your lunch until after the big rush. Other aspects we liked were the pool (2 of 'em, indoor and outdoor) and hot tub. We also really enjoyed the onsite pond, which definitely has fish, so bring a pole and tackle if you are interested in a little easy fishing in between Holiday World trips. The hotel is really dated, so don't expect it to be the nicest, most up-to-date accommodations But just know that going in and have fun!"

"Very friendly staff,"

"Clean, efficient staff "