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"Friendly staff , smooth early check in, clean room. Location is superb - within walking distance to Kimberley street eateries and KOMTAR. "

"Good location, great staff and helpful too. Though within our price range it was a lot more 'luxury' than we are usually comfortable with. Lots and lots of food choices from streetfood to restaurants. The concierge was very helpful with information on hiking Penang Hill Heritage Trail and using the Penang Hill Funicular Train retuning. Very nice hotel."

"Staff are friendly and helpful"

"Excellent location. Second time I am here and I remain impressed."

"It's all a 10!"

"Excellent location, close to all the sights and sounds of George Town. The building has charming heritage character on the outside but is beautifully maintained and tastefully renovated inside. The lobby is gorgeous, and the staff are consistently warm, friendly, and helpful. Service throughout my stay was exceptional. I stayed in a Superior King Room — freshly renovated, well-appointed, and with lovely views of the ocean and city. Great value for money, and the overall experience exceeded my expectations.""

"Great location and staff , room was clean pool was bit small but was clean"

"Amazing staff, with fantastic service."

"Excellent buffet breakfast."