4/10 Poor
NICOLE
Travelled with group
23 Jan 2025
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed in a 2 bedroom villa.
The bad. There was NO air conditioning. We were provided with 2 fans that did very little to cool down the rooms during the day. The windows only open a couple inches, making it impossible for provide airflow from outside. It was unbearably hot and stuffy until after the sunset around 9pm. Additionally, the room was very run down. The furniture was in need of replacement. The carpet was absolutely disgusting. We were provided with 1 remote for two TVs, but it wasn’t working. After two requests to have the remote fixed, it still did not work on one of the TVs.
The good. The bathroom was updated and clean. The free breakfast was amazing. The hotel provides complimentary use of the sauna, and the pool area is very nice. The location is ideal. Very close to all the shops and restaurants.
Even with the amenities I would not stay at this property again due to how uncomfortable the villa was.
NICOLE
Stayed 2 nights in Jan 2025