"This was my second time in this hotel and I liked it very much this time, too. Everything is very clean, the design appeals to me personally (a skilful and high-quality combination of classic and modern) and the staff are courteous and friendly. Unfortunately, I had a problem at one point: the day before my departure, I asked reception for a late check-out next day (as it was offered to me as an Expedia Status member during check-in) and was granted this. When I wanted to go to my room the next...