2/10 Terrible
Traci
31 Dec 2024
Disliked: Staff & service, amenities
I reserved a room for 2 at this property a month ago, and chose the option to pay at the hotel. Expedia website made no reference there was a per person charge, it was for a room charge.
When I was checking in at the hotel, I was informed I needed to pay per person for a tiny room with no meals attached. It was double the price for a 3 night stay that totaled $516 to stay at a very basic hotel. I also booked the hotel, due to the shuttle service to Haneda Airport. Upon check out, I understood the shuttle service did not operate after 11:00am and restarted 7:00pm. As a result, we need to incur an additional taxi charge to go to the airport.
I am a world traveler, I would never recommend this hotel.
Traci
Stayed 3 nights in Dec 2024