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Smile Hotel Sugamo

3.0 star property
Tokyo hotel in Toshima with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smile Hotel Sugamo

Lobby
Interior
Down duvets, memory-foam beds, in-room safe, desk
Laundry room
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The price is AU$103
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Double Room, Non Smoking

Down duvets, memory-foam beds, in-room safe, desk

Economy Double Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Pillow menu
Memory foam bed
Down duvet
Hairdryer
Shower/bath combination
  • 12 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking

Down duvets, memory-foam beds, in-room safe, desk

Single Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Pillow menu
Memory foam bed
Down duvet
Hairdryer
Shower/bath combination
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room

Down duvets, memory-foam beds, in-room safe, desk

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Adjacent Single Rooms-Non-Smoking

Down duvets, memory-foam beds, in-room safe, desk

Adjacent Single Rooms-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Semi Double Room

Down duvets, memory-foam beds, in-room safe, desk

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

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Air conditioning
8.8 out of 10, Excellent, (1001)
The price is AU$133
includes taxes & fees
9 Dec - 10 Dec
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About the area

Map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002

What's nearby

  • Tokyo Dome - 5 min drive - 4.0 km
  • Sunshine City Shopping Mall - 6 min drive - 6.7 km
  • Waseda University - 7 min drive - 4.5 km
  • Ueno Park - 7 min drive - 4.7 km
  • Nippon Budokan - 9 min drive - 6.7 km

Getting around

  • Sugamo Station - 3 min walk
  • Koshinzuka Station - 14 min walk
  • Tokyo (HND-Haneda) - 22 min drive

Restaurants

  • ‪サイゼリヤ - ‬1 min walk
  • ‪金のジンギ - ‬1 min walk
  • ‪ふれあい酒場 ほていちゃん 巣鴨店 - ‬1 min walk
  • ‪星乃珈琲店巣鴨店 - ‬1 min walk
  • ‪寿や 巣鴨店 - ‬1 min walk

About this property

Smile Hotel Sugamo

Hotel near Tokyo Dome
Smile Hotel Sugamo provides amenities, such as dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Self-parking (surcharge), smoke-free property and a front desk safe
  • Luggage storage, a lift and a vending machine
  • A 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 126 rooms feature comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Memory foam beds and down duvets
  • Bathrooms with deep-soaking baths and bidets
  • Fridges, daily housekeeping and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Frequently asked questions

Is Smile Hotel Sugamo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Smile Hotel Sugamo?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Smile Hotel Sugamo on 16 Dec 2024 start from AU$103.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Smile Hotel Sugamo?

Self-parking is available for JPY 2000 per night.

What time is check-in at Smile Hotel Sugamo?

Check-in start time: 2:00 PM; check-in end time: 5:00 AM.

What time is check-out at Smile Hotel Sugamo?

Checkout is at 11 AM.

Where is Smile Hotel Sugamo located?

Located in Toshima, this hotel is within 3 miles (5 km) of Sunshine City Shopping Mall, Tokyo Dome and Waseda University. Ueno Park is 2.7 mi (4.3 km) away. Sugamo Station is only a 3-minute walk and Koshinzuka Station is 14 minutes.

Smile Hotel Sugamo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 544 reviews" "
Rating 8 - Good. 224 out of 544 reviews" "
Rating 6 - Okay. 68 out of 544 reviews" "
Rating 4 - Poor. 13 out of 544 reviews" "
Rating 2 - Terrible. 3 out of 544 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

YEE LING SHARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs are friendly. Went there early to store my luggage and when I'm back from my sightseeing, my luggage was already in the room. You have to leave your key on the front desk each time you leave. Hotel is near the train station. Along the hotel street there are eateries. 24hr seiyu store where you can get most of the items. There is a nice sandwich shop just opp family mart. Sugamo shopping street ard 15 min walk. There's also KFC, BK and Mac nearby (near the main road). Room is nice and the rm corridor is wide and somewhat long enough for my 24" luggage to open fully. Any bigger than 24", I don't think you can open full. Air con is centralized. Means you can't control hot or cold air. It gets warm pretty fast even when setting is low. Luckily window can be open but not full (to let in cold air). Note there is a catch on the latch to release the lock when closing the window. It can be a little noisy at night if you open the window. Tub's height is low, which I liked. Unlike others hotel's tub, which is high, and I often trip myself when getting out of the tub. This hotel does daily cleaning. The cleaning time starts from 9am. I happen to stay on the top floor. Often find myself trying to get up early so cleaners can clean up my room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was very comfortable here, they give you a water every night you stay and the staff responds rapidly with any questions or assistance.
Stayed 4 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. The room was adequately sized. The only thing I found a little disappointing was the room was really hot, even with airing it out with the window open and trying to use the air conditioner. Apart from that, a great hotel!
Stayed 2 nights in Oct 2024

8/10 Good

Elizabeth

Stayed 2 nights in Aug 2024

10/10 Excellent

Hiu Tung Joe

Stayed 5 nights in Aug 2024

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, close to Sugamo station with tons of great dining options nearby. Also 30 seconds away from a FamilyMart which is really convenient for a quick breakfast on the go.
Stayed 6 nights in Aug 2024

10/10 Excellent

Wing

Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet, staff were amazingly hospitable.
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Cheap stay with all you need
All in all I liked this stay because it was fairly economical considering how expensive Japan can be. This hotel allows you to have your own space and gives you the basics you need to survive. It was a little annoying when the reception kept calling me at noon asking if I wanted my room cleaned (at midday) when I had my "don't disturb" sign up, however this was quite thoughtful. I think I would stay here again on balance though - thanks so much!
Stayed 8 nights in Jul 2024

8/10 Good

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice people
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
로비에 있는 커피머신에서 무료로 맛있는 커피를 매일 마실 수 있습니다. 매우 친절하고 깨끗합니다. 스가모역 1분 거리.. 세이유 슈퍼마켓 1분 거리..
Stayed 4 nights in Jun 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great! Especially the staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel, it was really clean and the staff were very friendly. The room was perfect for one person and the hotel is only a couple minute walk from the Yamanote line. They never responded to my message asking if I could drop my bags off before check in, but when I showed up they let me check in early without me even asking. My only complaint is that the towels smelled weird, like dogs or cheese. I got a new towel every day and every single one was like that, but you can’t smell it until it’s wet.
Stayed 5 nights in Jun 2024

8/10 Good

Ken Wai Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
good location. 24-hour supermarket, restaurants and the train station are just nearby. Although the room is small, it got all the things you need.
Stayed 4 nights in Jun 2024

8/10 Good

Li Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean room!
Stayed 2 nights in Jun 2024

8/10 Good

Yee Ting

Stayed 5 nights in Jun 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First impressions: Just off the main drag in Sugamo, with a Family Mart next to it. In an effort to provide everything a customer might want, the hotel just wound up cluttering the room. (Cups, mugs, notepad, a dehumidifier, other machines which I'm not sure what they were, etc.) Also, the policy of turning in the key at the front desk before I leave is annoying; it feels like the hotel is babysitting me. ugh. Up-side: The bed was comfortable. It seemed a bit too firm at first, but according to the Fitbit app, I slept like a log. (Then again, I was also recovering from a cold.) Down-side: I couldn't plug my Switch into the TV. The bathtub was a bit slippery and the washlet....didn't shoot straight or something -- I'm not really sure what was wrong with it. But the bath towel was the joke of the trip: Old and thin as a dishrag, and frayed all around the edges. Conclusion: If it's cheap on Saturday night then I suppose it's a step up from a capsule hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

SANGHEUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

taisuke

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful view of the sky tree from the room I had. The room had all the amenities I needed and the free water supplied each day was really appreciated! It was super easy to stop at a convenience store, there's two within a 5 min walk of the hotel. The train station is super close. I would happily stay at this hotel again.
Stayed 9 nights in May 2024

8/10 Good

Roberto Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The space of the room is litle smal but enough for our purpose. The reception was very good, friendly.
Stayed 4 nights in May 2024

10/10 Excellent

Cheyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and friendly! Room was clean and tidy. Very close to sugamo station and easy to find! Family mart next door is open 24/7 which is great! Short walk to jizodori shopping district as well as rikugien garden also! Would stay again when back in Tokyo!
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
compact & enough no view is not matter
Stayed 1 night in May 2024