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The Peninsula Tokyo

5.0 star property
Luxury hotel connected to a shopping centre in Tokyo with a full-service spa

Photo gallery for The Peninsula Tokyo

Lunch and dinner served
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Indoor pool, open 6:30 AM to 10:00 PM, pool loungers, lifeguards on site

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Parking available
  • Spa
The current price is AU$1,259
1 July - 2 July

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Premier Suite, 2 Single Beds (Grand)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premier Suite, 2 Single Beds (Grand)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 116 sq m
  • Park view
  • Sleeps 5
  • 2 Single Beds

View all photos for Premier Room, 2 Single Beds, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premier Room, 2 Single Beds, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 69 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Suite, 1 King Bed (Grand)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premier Suite, 1 King Bed (Grand)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 116 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room (2 Twin Beds)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room (2 Twin Beds)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Premier Park Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Premier Park Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 63 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

View all photos for Grand Premier Park Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Premier Park Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 63 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

42-inch flat-screen TV with satellite channels, TV, DVD player

Executive Suite, 2 Twin Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 81 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

View all photos for Grand Premier Garden Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Premier Garden Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with satellite channels, TV, DVD player

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 81.0 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premier Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 52.9 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Suite, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 2 Twin Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 116 sq m
  • Park view
  • Sleeps 5
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 116 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premier Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Marunouchi Suite

The Marunouchi Suite

The Marunouchi Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 109 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

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About the area

Map
1-8-1 Yuraku-cho, Chiyoda-ku, Tokyo, Tokyo-to, 100-0006

What's nearby

  • Tokyo International Forum - 4 min walk - 0.4 km
  • Tokyo Imperial Palace - 9 min walk - 0.8 km
  • Tokyo Tower - 3 min drive - 2.7 km
  • Sensoji Temple - 7 min drive - 6.7 km
  • Tokyo Skytree - 7 min drive - 7.0 km

Getting around

  • Hibiya Station - 1 min walk
  • Yurakucho Station - 4 min walk
  • Tokyo (NRT-Narita Intl.) - 73 min drive

Restaurants

  • ‪スターバックス - ‬2 min walk
  • ‪TexturA - ‬1 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪日本栄光酒場ロッキーカナイ有楽町 - ‬1 min walk
  • ‪ザ・ロビー - ‬1 min walk

About this property

The Peninsula Tokyo

Luxury boutique hotel near Tokyo Imperial Palace
Located close to Tokyo Tower, The Peninsula Tokyo provides an art gallery on-site, designer shops on-site and 2 coffee shops/cafes. Indulge in a massage, Ayurvedic treatments and a body scrub at the on-site spa. The on-site restaurant, ヘイフンテラス, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool with sunloungers and a lifeguard on site
  • Limo/town car service, continental breakfast (surcharge) and bike hire
  • Valet parking (surcharge), express check-out and babysitting (surcharge)
  • A lift, massage treatment rooms and 4 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 302 rooms include comforts, such as 24-hour room service and free international calls, as well as perks, such as premium bedding and laptop-compatible safes.
Other conveniences in all rooms include:
  • Children's dinnerware and free infant beds
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and deep-soaking baths
  • 42-inch flat-screen TVs with satellite channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Japanese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (JPY 6,000 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: JPY 7,800 for adults and JPY 7,800 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Peter
  • Peterバー
  • ザ・ペニンシュラ ブティック＆カフェ
  • ザ・ロビー
  • ヘイフンテラス

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's dinnerware
  • Dining table
  • DVD player
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,132 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [In-room]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Children under the age of 11 must use existing bedding. Additional beds will not be provided.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 45000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 18975.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 7800 for adults and from JPY 7800 for children
  • Airport shuttle fee: JPY 72105 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: JPY 6000 per night
  • Pet fee: JPY 45000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 18975.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests under 4 years old are not allowed in the swimming pool
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Peninsula Hotel Tokyo
Tokyo Peninsula
Chiyoda Peninsula
Peninsula Hotel Chiyoda
The Peninsula Tokyo Hotel Chiyoda
The Peninsula Tokyo Japan
Peninsula Tokyo Hotel
Peninsula Hotel
Peninsula Tokyo
Peninsula
Chiyoda Peninsula
Peninsula Hotel Tokyo
Peninsula Tokyo
Peninsula Hotel Chiyoda
The Peninsula Tokyo Hotel
The Peninsula Tokyo Tokyo
The Peninsula Tokyo Hotel Tokyo

Frequently asked questions

Does The Peninsula Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at The Peninsula Tokyo?

As of 21 June 2025, prices found for a 1-night stay for 2 adults at The Peninsula Tokyo on 1 July 2025 start from AU$1,259.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Peninsula Tokyo pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of JPY 45000 per pet, per night. Service animals are exempt from fees.

How much is parking at The Peninsula Tokyo?

Valet parking is available for JPY 6000 per night.

What time is check-in at The Peninsula Tokyo?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Peninsula Tokyo?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Peninsula Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 72105 per vehicle applies.

Where is The Peninsula Tokyo located?

Located in Chiyoda, this luxury hotel is 0.5 mi (0.8 km) from Tokyo Imperial Palace and 1.6 mi (2.6 km) from Tokyo Tower. Sensoji Temple and Meiji Jingu Shrine are also within 6 mi (10 km). Hibiya Station is only a 2-minute walk and Ginza Station is 5 minutes.

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The Peninsula Tokyo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 782 out of 1002 reviews
Rating 8 - Good. 168 out of 1002 reviews
Rating 6 - Okay. 28 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and location! Large rooms and bathrooms, walk in closets, amazing property overall with impeccable service. Walking distance to shopping and dining areas in Ginza. Overall just love this property...stayed here multiple times.
Stayed 1 night in Jun 2025

10/10 Excellent

Virma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is very beautiful and the location is fantastic
Stayed 6 nights in Apr 2025

10/10 Excellent

Lakshmi

Liked: Cleanliness, amenities, property conditions & facilities
An exceptional property - can’t fault it for anything. The room and amenities were beyond excellent and the staff were most courteous and helpful. One of the best hotels that I have stayed in
Stayed 4 nights in May 2025

10/10 Excellent

Kazue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.good food.
Stayed 3 nights in Mar 2025

10/10 Excellent

esvanhnelly

Liked: Cleanliness
Our stay at The Peninsula exceeded our expectations. The location was perfect — convenient and central — and the level of service was outstanding. Every detail was thoughtfully handled, making our experience both comfortable and memorable. Highly recommended for anyone looking for a luxurious and seamless stay in the citY.
Stayed 4 nights in May 2025

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous base for exploring Tokyo. We were traveling as a family and the room was very comfortable for three of us. The staff was amazing. They helped ship luggage and helped us navigate the train. Overall, a great place for families new to Japan.
Stayed 4 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! The Peninsula exceeded my expectations in every way!
Stayed 4 nights in Mar 2025

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Been staying at several The Península properties and they always exceed expectations. Super fast check in and felt welcomed. Great location, great service and super clean.
Stayed 4 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, rooms were spacious and comfortable and had all sorts of differents amenities and special attention; pyjamas for kids, toothbrush, brush, bathrobe, origami toys, etc. The pool and spa were a big plus for our families after a full day of visit. We had breakfast every day in the lobby and enjoyed a private teppaniaki dinner as well which was delicious. Hotel staff are very polite and caring. Hotel is located near local attraction, park, restaueants and high end shopping stores. Easy to walk everywhere or take the train station right behind. We had a wonderful stay!
Stayed 4 nights in Feb 2025

10/10 Excellent

sehyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was so nice!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing all round. Service was top notch, bed was super comfy and area was great to walk to everywhere we want to. Love the hotel!
Stayed 2 nights in Sep 2024

10/10 Excellent

Daswani

Liked: Cleanliness, staff & service, property conditions & facilities
A WOW experience. Always.
Stayed 5 nights in Dec 2024

10/10 Excellent

rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service and staff, property sooo well designed, generous rooms, pool was amaze, class act hotel
Stayed 5 nights in Sep 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an outstanding Hotel. The service was excellent, and everyone was friendly and helpful. I would be more than happy to stay here again.
Stayed 4 nights in Sep 2024

8/10 Good

JOEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oldies but goodies. Some are good but some are old enough.
Stayed 2 nights in Jan 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with great location. Rooms are great. Had a great stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. Would definitely come back and recommend this to friends and family. Staff goes above and beyond. Water and amenities are always stocked. Close by to shopping and restaurants
Stayed 4 nights in Nov 2024

8/10 Good

Eman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotels and exceptional rooms. Main concern is the helpfulness of the concierge. The lady didn’t offer information and simply gave me the booklet. I judge the hotel by how thoughtful and helpful the concierge is, and here, they could use some training. The food in the lobby restaurant was also 7/10.
Stayed 2 nights in Feb 2025

10/10 Excellent

Calliope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 5-star hotel experience. Every detail has been thought of, all amenities are readily available to you, and the staff are always pleasant and ready to assist. Riley a wonderful hotel and experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Everything went perfect. Nice staff, very good rooms, great location near Tokyo station.
Stayed 1 night in Sep 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property, great location, 5 star service, lasting memories.
Stayed 3 nights in Mar 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, Great location, Great staff.
Stayed 4 nights in Sep 2022

10/10 Excellent

Zahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property and service in a great location. Highly recommend!!
Stayed 8 nights in May 2024

10/10 Excellent

Nawaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Very good hotel, friendly staff and excellent location.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jiaoyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very big given it’s in Tokyo
Stayed 5 nights in Jun 2024