The Bay Suites - Entertainment Dist

2.5 star property
Hotel in Toronto, a short walk to Scotiabank Arena
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Bay Suites - Entertainment Dist

View from property
Family Condo | Terrace/patio
Business Condo | Balcony view
Signature Condo | Living area
Balcony

Reviews

6.4 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi
The price is AU$255
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 17 of 17 rooms

City Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 70 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Classic Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Comfort Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Business Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • Sleeps 2
  • 1 Queen Bed

Family Condo

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 70 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Basic Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Panoramic Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Elite Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

City Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment, 1 Queen Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • Sleeps 2
  • 1 Queen Bed

Comfort Condo

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bed

Comfort Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Basic Studio

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • City view
  • Sleeps 2
  • 1 Queen Bed

Signature Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

Elite Condo

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Family Condo

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • City view
  • Sleeps 6
  • 3 Queen Beds

About the area

Map
14 York St, Toronto, ON, M5J 0B1

What's nearby

  • Scotiabank Arena - 3 min walk - 0.3 km
  • Ripley's Aquarium of Canada - 7 min walk - 0.6 km
  • Rogers Centre - 8 min walk - 0.7 km
  • CN Tower - 9 min walk - 0.8 km
  • CF Toronto Eaton Centre - 18 min walk - 1.6 km

Getting around

  • Queens Quay West at Harbourfront Centre Stop - 4 min walk
  • Union Station - 7 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 5 min drive

Restaurants

  • ‪McCafé - ‬5 min walk
  • ‪Aroma Espresso Bar - ‬4 min walk
  • ‪Uncle Tetsu's Japanese Cheesecake - ‬10 min walk
  • ‪BeaverTails - ‬4 min walk
  • ‪RS - Real Sports - ‬2 min walk

About this property

The Bay Suites - Entertainment Dist

Hotel near Scotiabank Arena
A short walk from Ripley's Aquarium of Canada and CN Tower, The Bay Suites - Entertainment Dist provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Self-parking (surcharge), express check-out and smoke-free property
  • Guest reviews give top marks for the location
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Egyptian cotton sheets and down duvets
  • Baths, free toiletries and hairdryers
  • Smart TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Parking on site (CAD 30 per night)

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

The Suites Entertainment Dist
The Bay Suites Entertainment Dist
The Bay Suites - Entertainment Dist Hotel
The Bay Suites - Entertainment Dist Toronto
The Bay Suites - Entertainment Dist Hotel Toronto

Frequently asked questions

Is The Bay Suites - Entertainment Dist pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Bay Suites - Entertainment Dist?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at The Bay Suites - Entertainment Dist on 5 Jan 2025 start from AU$255.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Bay Suites - Entertainment Dist?

Self-parking is available for CAD 30 per night.

What time is check-in at The Bay Suites - Entertainment Dist?

Check-in start time: 5:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Bay Suites - Entertainment Dist?

Checkout is at 11:00 AM.

Where is The Bay Suites - Entertainment Dist located?

Located in Downtown Toronto, this hotel is within a 5-minute walk of PATH Underground Shopping Mall and Scotiabank Arena. Rogers Centre and CN Tower are also within 10 minutes. Queens Quay West at Harbourfront Centre Stop is only a 4-minute walk and Queens Quay Ferry Docks Terminal Stop is 6 minutes.

Reviews

6.4
Rating 10 - Excellent. 140 out of 464 reviews" "
Rating 8 - Good. 88 out of 464 reviews" "
Rating 6 - Okay. 70 out of 464 reviews" "
Rating 4 - Poor. 50 out of 464 reviews" "
Rating 2 - Terrible. 116 out of 464 reviews" "

7.2/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

karl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property looks nice in the photos, but the actual condition of the place is horrendous. Literally everything in this room was damaged: doors, mirrors, floor, blinds, cabinets, oven. Room was "cleaned" beforehand but still needed a vacuum and furniture had stains. Room was advertised as 2 beds sofa bed but the couch didnt have a bed. So even though the room was advertised to sleep 6 one of our guests didnt have a bed. The building fire alarm was constantly going off at all hours of the day and night. No chance of getting sleep here.
Stayed 4 nights in Oct 2024

10/10 Excellent

Vivek

Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 4 nights in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

brett

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The pictures in the ad are beautiful, the actually apartment not so. Some lights were burnt out and TV didn't work ask for assistance they never responded to the email with a solution. They offer full kitchen with no pots and bake sheet to cook. The frying pan was disgrace to use. Some doors won't open correctly. If you are not looking to cook or a 3 star place this is your place. The place was very clean and there instructions are very detailed.
Stayed 2 nights in Dec 2024

6/10 Okay

Ngoc, saint-paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Yes
Stayed 1 night in Dec 2024

6/10 Okay

Fred

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was an absolutely wonderful stay while we were in town for The Eras Tour! 3 of us in a family, 2 bedroom condo and we couldn’t have asked for better!
Stayed 2 nights in Nov 2024

6/10 Okay

Naima

Business traveller
Disliked: Staff & service
Check-in process needs some work. I struggled finding parking of the property, ended up parking somewhere else. Then got to the lobby, had to go through security check and id verification, then let go to elevator but can't really get to the property because no keys. I had to take the stairs to get to the property on the 23rd floor :( to find the door open and the keys on the table. Very poor way to check-in.
Stayed 4 nights in Nov 2024

4/10 Poor

Jordan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This stay was not the best. No real check in, only one set of keys, the floors were all broken, holes in the wall, and I still have not heard back from the host as to when I will receive my deposit back. Upon arriving, the “host” didn’t answer me for about 15 minutes which left me and my group outside waiting for that time. Then when he finally answered, he had to bring us to the parking because it was very difficult to find… overall just very unprofessional and unorganized… I would not recommend at all.
Stayed 1 night in Nov 2024

2/10 Terrible

Akil

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and the management is horrendous. Despite checking in with them regularly before our arrival to confirm our booking, they canceled our room in order to upsell it to someone else. They have no staff on hand at the property and make you call them by phone if any issues. When I called them to ask for support with our check in, they indicated that they needed a few minutes and would call back. A few minutes later, they proceeded to send me this text message: Hi, we just got an update from our team. We regret to inform that the unit is not available anymore that's why unable to provide the unit currently. We will proceed with the full refund. Unfortunately due to some major maintenance issue unable to accommodate you at this moment. We haven't any room available for today. We deeply apologize for the inconvenience. They did not respond to anything after that and I noticed all calls made to them went straight to voicemail from that point forward. They then had some other guy conveniently at the property who suggested he could help as he had rooms in the building, although at a significant price increase. This place is so sketchy. While we were dealing with them, they did the same to at least 4 other families, some of whom were in tears as they had nowhere to go and it was getting late, not to mention most had just arrived from the airport like us.
Stayed 2 nights in Nov 2024

8/10 Good

Severiano

Stayed 3 nights in Nov 2024

6/10 Okay

LISA

Travelled with family
Disliked: Property conditions & facilities
It was very convenient to everything that we wanted to visit. The property was a bit dated, needed to update the rugs and some parts of flooring, but overall was clean.
Stayed 2 nights in Nov 2024

4/10 Poor

Sarah

Travelled with group
Disliked: Staff & service
Very poor communication with check in process and the room was not ready at the time they stated it would be. I was sent specific instructions to meet up with a team member across the street from the room I had booked. They stated that check in was at 5 pm and to call an hour prior (4 pm) to schedule meet up with the team member to get the keys. When I called they said the room was not ready and it would not be ready until approximately 6 pm. After some back and forth they agreed to allow us to enter the room while it was still being cleaned. Good thing they allowed us in the room when they did to get ready or we would have been late to the concert we were attending because the woman was still not finished cleaning after 6 pm when we left. The location was great and the room was clean and appeared safe. However, the check in process was very stressful and overshadowed the positives. I would not recommend booking this room if you're on a schedule.
Stayed 1 night in Nov 2024

2/10 Terrible

Vadim, Westport

Disliked: Staff & service, property conditions & facilities
Terrible everything - check-in process, cleaning, stuff, parking arrangements, safety and conditions of the apartment.
Stayed 1 night in Nov 2024

2/10 Terrible

Arun prasad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was so mess nothing working.. Expedia can suggest the property for brothel work.. not for a family
Stayed 2 nights in Nov 2024

2/10 Terrible

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Amenities
No communication. They charged us $30 for a parking space and when we asked at the meet up point where the parking was, he said no parking, it is full, go park over there, & pointed to public parking. So we had to pay again for parking and was not reimbursed the $30 they charged us on Oct 29
Stayed 1 night in Nov 2024

2/10 Terrible

David

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location! But the place is a dump. Literally the coach was broken and picked at the dumpster, the mattresses were hard as a rock and extremely dirty and badly stained. No extra towels, no face towel, no extra toilet paper. Destroyed floors, repached walls, blinking light in one the bedrooms. Door laying on balcony! Needs a lot of improvements!
Stayed 1 night in Nov 2024

10/10 Excellent

Kristy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location within minutes of downtown attractions and venues. Condo building safe. Unit rented was clean and had a small amount of amenities required for our stay.
Stayed 3 nights in Nov 2024

2/10 Terrible

Rachelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This propery was awful. Broken blinds in two rooms, no blinds in 3rd room. No door on one main bedroom, broken door on balcony. Floor in msin room outside bathroom was damaged and triped several times. Trim on floor was missing in that same room. Tv did not work, broken power bar. The main couch was a futon which was broken and could only lye flat and not be put up into sitting position. Just a terrible place to stay for $500 a night plus $45 for parking plus $ 60 for late checkout which we werent refunded the late check out fee even though we ran out the next day well before 11am. Late checkout was at 1pm. Could of spent what we spent at a nice hotel.
Stayed 1 night in Nov 2024

2/10 Terrible

Jeekeshen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Oct 2024

4/10 Poor

Dave

Travelled with partner
Disliked: Staff & service
Terrible service. Had to chase them for check-in information. Stressful. No email with instructions. Then sold our room and put us in and inferior room, a good hike from where we had our bags. Then double futon, not queen bed. No toilet paper, got ghosted when we requested some. So we bought some. At checkout we suddenly had emails making checkout clear. Honestly feel they made checkin difficult to upsell room given Springsteen concert demand.
Stayed 2 nights in Nov 2024

8/10 Good

Alexa

Liked: Cleanliness, staff & service
Fantastic location and great view. Vicky was wonderful for check-in. Apartment felt a bit run down (i.e. hole in wall, toilet paper roll falling down) but was very clean and spacious. Overall we were very impressed with our stay!
Stayed 2 nights in Nov 2024

6/10 Okay

Angelica

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Hannah

Stayed 3 nights in Oct 2024