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Mercure Townsville

3.5 star property
Lakefront Townsville hotel in Currajong with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Townsville

Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Deluxe Bungalow, 2 Bedrooms
Standard Room, Multiple Beds
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Housekeeping
    Housekeeping
The price is AU$142
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Bungalow, 2 Bedrooms

Deluxe Bungalow, 2 Bedrooms

Deluxe Bungalow, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
  • 50 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Premium bedding
  • 24 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Deluxe Room, 2 Queen Beds

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 24 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 15.0 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

In-room safe, desk, laptop workspace, blackout curtains
Hotel Grand Chancellor Townsville
Pool
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (1000)
The price is AU$170
includes taxes & fees
24 Nov - 25 Nov
Hotel Grand Chancellor Townsville
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About the area

Map
166 Woolcock Street, Currajong, QLD, 4812

What's nearby

  • Castle Hill - 3 min drive - 2.6 km
  • Mater Hospital Pimlico - 4 min drive - 3.1 km
  • Queensland Country Bank Stadium - 6 min drive - 4.8 km
  • Strand Park - 6 min drive - 5.3 km
  • Magnetic Island Ferry Terminal - 6 min drive - 6.0 km

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪KFC - ‬11 min walk
  • ‪Otto's Fresh Food Market - ‬2 min drive
  • ‪Red Rooster - ‬1 min walk
  • ‪Ingham Road Seafood - ‬3 min drive

About this property

Mercure Townsville

Family-friendly hotel near Magnetic Island Ferry Terminal
A poolside bar, a terrace and a garden are just a few of the amenities provided at Mercure Townsville. The on-site restaurant, Celsius Restaurant, offers breakfast, lunch, dinner and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and an electric car charging station
  • Express check-out, express check-in and babysitting (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 174 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks such as late-night room service and free WiFi.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Free infant beds, electric kettles and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 29 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Celsius Restaurant

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7,319 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No lift
  • Roll-in shower (76 centimetre wide)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 29 per person
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Townsville
Mercure Townsville
Townsville Mercure
Accor Hotel Townsville
Mercure Townsville Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong

Frequently asked questions

Does Mercure Townsville have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mercure Townsville?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Townsville on 6 Dec 2024 start from AU$141.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Townsville pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Townsville?

Self-parking is free at this property.

What time is check-in at Mercure Townsville?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mercure Townsville?

Checkout is at 10:00 AM.

Where is Mercure Townsville located?

This family-friendly Townsville hotel is located near the airport, within 2 mi (3 km) of Townsville Museum and Historical Society, Anderson Park Botanical Gardens and Castle Hill. National Trust Heritage Centre and Mater Hospital Pimlico are also within 2 miles (3 km).

Mercure Townsville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 461 out of 1000 reviews" "
Rating 8 - Good. 353 out of 1000 reviews" "
Rating 6 - Okay. 129 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
Noisy air conditioner which impacted sleeping otherwise good value for money
Stayed 1 night in Oct 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First person to try the newly installed EV chargers. The Noodoe app worked fine and all seemed to function normally. Great to be able to charge your vehicle while you relax around the pool and bar area of this great place.
Stayed 3 nights in Oct 2024

8/10 Good

Kim

.
Stayed 2 nights in Oct 2024

10/10 Excellent

Justine, Elmore

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Super quiet with a resort style feel to the place.
Stayed 6 nights in Sep 2024

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell of the room upon entry
Stayed 2 nights in Sep 2024

10/10 Excellent

Gina

Stayed 1 night in Jul 2024

8/10 Good

Greg

Stayed 1 night in Jul 2024

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service
The staff were very welcoming and friendly. The bathroom was a bit worn in places
Stayed 3 nights in Jul 2024

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used the swimming pool and were the only ones in it! The buffet breakfast had a great selection and was great value for money. The only downside was the the breakfast items, crockery and cutlery were scattered in illogical places and there was no flow to being able to collect what you wanted, particularly on first arrival. The hotel should consider how the breakfast items could be better laid out. And although the Mercure may be French owned, instead of Bon Maman jams alone, they should provide Aussie-made jam, marmalade and most importantly, Vegemite!!
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Staff & service, amenities
The rooms are tired and dated. The surrounds and dining areas are great as are the staff.
Stayed 1 night in Jul 2024

6/10 Okay

Sharon

Business traveller
Liked: Cleanliness, staff & service
Unfortunately the walls in my room felt paper thin and the people next door were really loud. It meant I had disrupted sleep and didnt feel entirely safe.
Stayed 1 night in Jul 2024

8/10 Good

Vicki

Stayed 3 nights in Jul 2024

10/10 Excellent

Melissa, TOFIELD

Stayed 1 night in Jul 2024

10/10 Excellent

Nikita

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Dorothy

Stayed 5 nights in Jun 2024

8/10 Good

Evette

Beautiful location friendly staff
Stayed 6 nights in Jun 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure Townsville is a lovely family-friendly hotel. We were upgraded to a larger room, which was extremely comfortable and great for our short stay. The room was quiet and provided all amenities; tea, coffee and toiletries. The room was clean and beds comfotable. My daughter and I enjoyed dinner at the Celsius restaurant. Food was fresh and quick to order. Staff were friendly providing great customer service. We also enjoyed the breakfast buffet which had a wide variety of cold and hot dishes to choose from. Parking was ample and safe. A close drive into Townsville to see the sights, only about 5-10 minutes. I recommend The Mercure Townsville as a great family friendly hotel.
Stayed 1 night in Jun 2024

6/10 Okay

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was clean and tidy and the staff where amazing but the rooms are very dated and air conditioning did not work properly on the room we where in very over priced
Stayed 2 nights in Mar 2024

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good, good, comfy room, both Ash in the restaurant & Jimmy at Reception are an asset to this place, both very friendly & accommodating, only problem was that we were put in a room that had an adjoining door & there was a young family in it & the baby woke up screaming in the middle of the night both nights & they took a long time to settle the child, i will be making sure that when i book this again to make sure that i am not in an adjoining room.
Stayed 2 nights in Jun 2024

6/10 Okay

Holly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hot water wasnt very hot on lower pressure but when on higher pressure it started flooding the bathroom. Food was hit and miss room service I ordered was excellent yet the wedding I attended the food was cold very dry and not enjoyable. The hanging space wasn't long enough for a suit that had been dry-cleaned. The bed was comfortable and other facilities was perfect for our 2 night stay. I wouldn't recommend it for a wedding venue but a good option for business people or those travelling l.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kerrie, Port Macquarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort, recommend booking a bungalow. Flawless customer service and great staff and excellent food
Stayed 3 nights in Jun 2024

6/10 Okay

Hayley

Stayed 1 night in May 2024

8/10 Good

Toni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a pleasant stay
Stayed 3 nights in May 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spread out, room good . Could be cleaner, old carpet. Pathways to rooms grubby.
Stayed 1 night in May 2024

10/10 Excellent

Kingsly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Safe quiet excellent service and super friendly staff Grounds, pool and restaurant all presented in immaculate condition
Stayed 2 nights in Apr 2024

General hotel information

Reasons to Book
Nice Bathroom
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5