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"Staff were incredibly helpful. The room was great, The hotel is in a good location for the trains and the trams."

"Firstly, the location is excellent. Very easy to navigate from the train station. Upon entrance into the property, you are welcomed by extremely friendly and professional staff. Whilst admiring the decor and furnishings you are even offered a beverage when signed in - a wonderful touch. Once in your room, you will enjoy a well cleaned, beautifully lit, main bedroom, bathroom & shower. Overall, a joyous experience, with quaint nearby dining options. The hotel food, also lovely. I highly look forward to a future visit."

"Digital check-in failed to work but staff on desk friendly and helpful. Room clean and comfortable. Bathroom needs a make-over. Sink and bath both chipped in several places. Breakfast had good selection and value for money."

"Really enjoyed our stay "

"Good location. Convenient. "

"Great stay - the team were so friendly, rooms were super stylish and the location was excellent"

"The municipal is a beautiful building and the interior spaces and the room we stayed in did not disappoint. All the staff were friendly and really helpful. I would definitely recommend and will be staying there again when I visit Liverpool. "

"Great location walking distance to restaurants and venues "

"Did not let you check-in until dead on 3pm. This resulted in a huge queue at reception and self service kiosks did not work. Actually felt really sorry for the reception staff who were under a lot of pressure."