Ultramar Ferry Puerto Juárez Tours and Activities

Our family (2 teen boys) were looking for a quiet, relaxed beach stay and Grand Residences was a perfect fit. The staff are great, from the airport transfer drivers and concierge, to the waitstaff, cabana attendants and housekeepers. Our Master Suite was huge and the private hot tub was perfect for hanging out at night after dinner. Plenty of quality food options at 2 restaurants, with theme nights to switch things up during your stay. Shrimp tacos at Heaven Beach Bar are great! There are a handful of daily activities, including a daily bike tour into town (Puerto Morelos). Some reviewers complained about signing receipts for meals/drinks/etc, this is only to provide a means to tip your room account. This resort does have timeshare units, and some reviewers complained about timeshare sell pressure - we were not asked about timeshare once during our entire stay. Overall a great experience, highly recommended to anyone who wants a more quiet beach resort experience away from the craziness of the Cancun hotel area.

El check in y check out fue muy fácil y Odalys, Kenia y Marco son muy amables y profesionales. Tony, el supervisor de los restaurantes siempre está pendiente que todo esté bien y mira cada detalle. JJ, Chocolate, Pretty Boy, Ara, nos hacen sentir como en casa. El nuevo gerente de alimentos Rigoberto, un aplauso enorme a los cambios que ha hecho especialmente en el bufet. El gerente Francisco siempre tan atento. Carlos en Romanza, gracias por hacer nuestra cena especial. Benjamín y Luigi en el bar de la alberca, Gracias!

Beautiful location and wonderful people who worked there