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"The beginning was a little bumpy yet after I addressed my concerns, the management in all departments including frontdesk and F&B went out of there way to make this visit for my mother and me even more memorable than expected. I have visit over 200 hotels world-wide in the last three years, and witnessed a combined effort to make things more than right for us. Since I was working as an F&B Manager on a few cruise ships with years of training in Europe and experience in 5 Star leading Hotel worldwide, I was truly impressed. Next to a dinner invitation we were honored with a massive room upgrade with no questions asked. The staff was always extremely friendly and forcoming. I can definitely recommend this magnificent looking Hotel. "

"This is a lovely hotel in a historic building. It’s walking distance to all the sights of Stonetown. Our room was clean and comfortable. The balcony looked out to the Indian Ocean. Staff were very helpful and friendly, particularly the receptionist who helped us with booking our transfer to the airport at the end of our stay. "

"Maru Maru Hotel staff were very kind and willing to help. The location of this hotel is beyond convenient; a great location if you decide the stone town tour and prison island tour. I absolutely love that you can turn on heat for your water. I only have positive things to say about my stay here. The restaurant on the rooftop was also amazing; a great selection of food and cocktails. The venue itself was gorgeous- it has a very safe and reassuring feeling."

"A arrived 9h30 and didn’t have to wait till 15 o’clock to go to my room. They not only gave the room earlier but gave an upgrade. Very friendly staff "

"This resort is the closest I've been to a natural paradise. My stay was incredible in every possible way. The Isaraya overwater bungalows are beautifully decorated and you feel like you're living in your own personal paradise looking out onto the ocean, your private pool, and the fishermen who pass by. The food was amazing with lots of different choices of local dishes including fresh fish and fruits daily. The best part of all was the staff. They were so helpful, especially when you try to speak a few words in swahili, and will do all they can to serve you, even dinner on the beach, on request. Beatrice, the hospitality manager, was absolutely incredible and the kindness of the whole team will make your trip exceptional. It is very quiet there, day and night, which is what I was seeking, but no night life except a couple of evenings where there was music, so if you're wanting fun, I'd go elsewhere or you'll need to book a taxi every day. It is about 90 minutes from Stone Town or the spice farm, so most visits will be a full day trip due to the roads. Some people complain about the Maasai, but they guard the property. They made me feel safe, and they are lovely to chat to. Of course they'll try to sell you something, but just be polite, laugh with them, and negotiate, you'll be so glad you did because it'll add to your memories. I personally had an unforgettable stay and I can't wait to go back."

"Very nice people"

"Great hotel, staff is excellent."

"One of the best places I’ve stayed "

"Fantastic location, great staff, very friendly and efficient. Led by a brilliant General Manager. Good food and very pleasant thematic evenings with shows."