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Civic Hotel Autograph Collection

4.0 star property
Eco-certified Surrey hotel in City Centre with a conference centre

Photo gallery for Civic Hotel Autograph Collection

Outdoor pool
Reception
Meeting facility
Property amenity
Room, 1 King Bed, Corner
At Civic Hotel Autograph Collection, you can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Prado Cafe, offers breakfast, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Bar
The current price is AU$245
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

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The price is AU$209
includes taxes & fees
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About the area

Map
13475 Central Avenue, Surrey, BC, V3T 0K2

What's nearby

  • Holland Park - 11 min walk
  • Guilford Town Centre - 4 min drive
  • Hard Rock Casino Vancouver - 10 min drive
  • Lougheed Town Centre - 13 min drive
  • Metropolis at Metrotown - 18 min drive

Getting around

  • Surrey Central Station - 3 min walk
  • Coquitlam Central Station - 15 min drive
  • Vancouver International Airport (YVR) - 38 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Trees Cheesecake and Organic Coffee - ‬3 min walk
  • ‪Big Star Sandwich Co - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Civic Hotel Autograph Collection

Upscale eco-certified hotel located in City Centre
Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Civic Hotel Autograph Collection. For some rest and relaxation, visit the hot tub. The on-site restaurant, Prado Cafe, offers breakfast, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Free newspapers, smoke-free property and a front desk safe
  • Concierge services, multilingual staff and 8 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 144 rooms include comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, Hindi, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: CAD 27 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dominion Bar & Kitchen
  • Prado Cafe

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,978 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately CAD 27.00 for adults and from CAD 15.00 for children
  • Self-parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Does Civic Hotel Autograph Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Civic Hotel Autograph Collection?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Civic Hotel Autograph Collection on 17 Feb 2025 start from AU$245.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Civic Hotel Autograph Collection pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 kg per pet. There's a fee of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Civic Hotel Autograph Collection?

Self-parking is available for CAD 20 per day.

What time is check-in at Civic Hotel Autograph Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Civic Hotel Autograph Collection?

Checkout is at noon.

Where is Civic Hotel Autograph Collection located?

Located in City Centre, this eco-certified hotel is within a 15-minute walk of Central City Shopping Centre and Holland Park. Guilford Town Centre and Surrey Arts Centre are also within 3 miles (5 km). Surrey Central Station is only a 3-minute walk and King George Station is 12 minutes.

Civic Hotel Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 960 reviews
Rating 8 - Good. 213 out of 960 reviews
Rating 6 - Okay. 50 out of 960 reviews
Rating 4 - Poor. 25 out of 960 reviews
Rating 2 - Terrible. 39 out of 960 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

ERIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Annu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Chase

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The corner units are breathtaking! Nice views, clean and quiet atmosphere, and good location to everything you need!
Stayed 1 night in Feb 2025

2/10 Terrible

Gurinderpal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sumeet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bobby, Renton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property specially for a family.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel, restaurant and staff at this location is amazing. The viwe from the room was stunning. The only downside is the area around the hotel. Surrey needs to do something to clean it up a bit more.
Stayed 1 night in Jan 2025

10/10 Excellent

Simrandeep, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rayan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 3 nights in Oct 2024

8/10 Good

Opinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

sandeep

Stayed 1 night in Dec 2024

10/10 Excellent

Mohit

Stayed 2 nights in Dec 2024

10/10 Excellent

Harman

Stayed 1 night in Dec 2024

10/10 Excellent

Jann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Immediately by the sky train. Very convenient for transportation but if you are a light sleeper it might be an issue for you. Lovely new property, everything was great in the rooms. Staff was very welcoming.
Stayed 1 night in Dec 2024

10/10 Excellent

Anu

Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Stayed 1 night in Nov 2024

10/10 Excellent

Saul, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice, modern and clean hotel! Loved the room and comfy bedding. Literally across the street from a Skytrain stop which was super convenient! Chad at the front desk was able to get me a late check out. Highly recommend!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

TRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great
Stayed 1 night in Nov 2024

10/10 Excellent

Tilia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, friendly staff and central for everything food wise and transportation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Barinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Ravneet

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Nov 2024

10/10 Excellent

Juli, La Crescenta

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the stay. I loved the view
Stayed 1 night in Nov 2024

4/10 Poor

Navi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even their top rooms very small and expensive. People coming there just for wasting money I guess . Was really impressed
Stayed 1 night in Nov 2024

General hotel information

Reasons to Book
Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0