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La Grande Residence Vancouver at The Sutton Place Hotel

4.5 star property
Luxury Vancouver hotel in Central Vancouver with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for La Grande Residence Vancouver at The Sutton Place Hotel

Exterior
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Bar
    Bar
The price is AU$344
Price available on 18/11/2024
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 74 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Premium Suite, 1 King Bed, Sofa Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 74 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior
The Sutton Place Hotel Vancouver
Pool
Hot tub
Spa
Pet-friendly
9.0 out of 10, Wonderful, (3187)
The price is AU$277
includes taxes & fees
18 Nov - 19 Nov
The Sutton Place Hotel Vancouver

About the area

Map
855 Burrard St, Vancouver, BC, V6Z2K7

What's nearby

  • Vancouver Convention Centre - 12 min walk
  • Vancouver Waterfront - 13 min walk
  • Canada Place - 13 min walk
  • Canada Place Cruise Ship Terminal - 14 min walk
  • BC Place Stadium - 14 min walk

Getting around

  • Burrard Station - 6 min walk
  • Vancouver Waterfront Station - 16 min walk
  • Vancouver International Airport (YVR) - 27 min drive

Restaurants

  • ‪Boulevard Kitchen & Oyster Bar - ‬1 min walk
  • ‪JOEY Burrard - ‬2 min walk
  • ‪Coast Restaurant - ‬5 min walk
  • ‪Earls - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

La Grande Residence Vancouver at The Sutton Place Hotel

Luxury hotel near Robson Street
Vancouver Convention Centre and Vancouver Waterfront are located near La Grande Residence Vancouver at The Sutton Place Hotel, which provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy brunch, lunch, dinner, light fare and seafood. In addition to a bar and a gym, guests can connect to free WiFi in public areas.
Additional perks include:
  • An indoor pool with sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Tour/ticket information, a reception hall and smoke-free property
  • ATM/banking services, a gift shop and 1 meeting room
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 164 rooms include comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Wardrobes/cupboards, separate dining areas and recycling

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Japanese, Korean, Malay, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CAD 55 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Boulevard Kitchen
  • Gerald Lounge

Family friendly

  • Free cot
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Covered self-parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per stay (maximum CAD175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

Frequently asked questions

Does La Grande Residence Vancouver at The Sutton Place Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at La Grande Residence Vancouver at The Sutton Place Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at La Grande Residence Vancouver at The Sutton Place Hotel on 18 Nov 2024 start from AU$344.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Grande Residence Vancouver at The Sutton Place Hotel pet-friendly?

Yes, La Grande Residence Vancouver at The Sutton Place Hotel allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 40 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at La Grande Residence Vancouver at The Sutton Place Hotel?

Self-parking is available for CAD 55 per night.

What time is check-in at La Grande Residence Vancouver at The Sutton Place Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at La Grande Residence Vancouver at The Sutton Place Hotel?

Checkout is at noon.

Where is La Grande Residence Vancouver at The Sutton Place Hotel located?

Located in Central Vancouver, this luxury hotel is within a 5-minute walk of Robson Square and Robson Street. Vancouver Convention Centre and Vancouver Waterfront are also within 15 minutes. Burrard Station is 6 minutes by foot and Vancouver City Center Station is 8 minutes.

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1003 reviews" "
Rating 8 - Good. 293 out of 1003 reviews" "
Rating 6 - Okay. 91 out of 1003 reviews" "
Rating 4 - Poor. 41 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin

Stayed 3 nights in Sep 2024

10/10 Excellent

Mathew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fantastic, wallpaper in one room was coming off the wall which I wouldn’t have expected. Overall great location and lovely staff!
Stayed 1 night in Oct 2024

2/10 Terrible

Natasha

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Colin, San Leandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and efficient. On site restaurant very good with excellent service. Call out to Ryan at front desk who fixed a room problem rapidly with as little inconvenience to our British relatives and ourselves. Thanks Ryan. Stay was great - many dining options in area. Word to wise, get reservations.
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff
Stayed 2 nights in Sep 2024

8/10 Good

Isabel

Stayed 3 nights in Sep 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Clean, friendly staff, beautiful hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Vikram, Issaquah

Stayed 2 nights in Aug 2024

6/10 Okay

emilyn safroniuk, martensville

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It’s been my fourth stay at this property. Three at the Sutton place Hotel and first time at the Residence. I added a day for my stay as my flight comes in early had called and arranged with the guest service. I arrive at 7am and check in was a breeze. About 11 am I get a call from someone at the front desk telling me he booked me in a different room and that I have two bookings. I said yes I had two bookings but had an arrangement and I only went to the room assigned to me when I arrived. I don’t know what he was upset about so I said so what do you want me to do why don’t you talk to your colleagues there because I already arranged this stay with someone. I paid an extra $800 for an extra night’s stay so I could just rest when I get there. The kitchen sink was leaking and I reported it the next day after I used it and water was lover the place. The lady at the front desk said he will let the engineer know. But no one looked after it even after we checked out, wasn’t even told when it was going to be fixed or offered me and my guests a different room. So we couldn’t use the sink. I was just disappointed with the stay this time. It’s always been such a breeze and everything was excellent even the staff before was wonderful. I’m not sure what’s happening.
Stayed 3 nights in Sep 2024

2/10 Terrible

Cody

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mice crawling all over us in the night and we took videos of it. Sick to the stomach with dissatisfaction. The videos will be posted on Facebook if I do not receive a apology with some sort of credit. TERRIBLE! How can someone sleep when they have mice crawling on them.
Stayed 1 night in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vancouver has a high homeless and and drug problem and this area of town is no exception
Stayed 2 nights in Sep 2024

6/10 Okay

Ryker

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Parking was easy and included in the stay. I wasn’t particularly impressed with the condition of the room. We stayed in a two bedroom suite and it was quite dated, lots of minor damage. Fans were dirty and the fridge was dirty. I don’t think it was worth the premium price.
Stayed 1 night in Aug 2024

6/10 Okay

Madelene

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This hotel is in a great location. That said, it is confusing to get to the front of hotel if you're driving. The doormen were so helpful and friendly! The room itself was not clean, including the dishes, which is surprising for the price. Overall safe, quiet, friendly, comfortable beds and easy to get to our concert!
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Stayed 1 night in Aug 2024

10/10 Excellent

Tia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The door man and the concierge really make this place. The rooms are perfect and the beds are super dreamy.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. We are a family of 5 and stayed in a 2 bedroom suite. There are plenty of places to eat around including an onsite restaurant serving very nice food. There is also a very nice supermarket next door that sells most things if you need them. Great facilities and staff were really friendly and helpful. The only downside is the pool area is a little dated and could do with a facelift but it’s by no means something that should stop you staying here.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn, San Diego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. No breakfast. Housekeeping must dust better. Comfortable beds. Nice kitchen and well supplied. Is a stop for Hop On Hop Off bus which is great. Concierge and Reception staff were excellent.
Stayed 2 nights in Aug 2024

4/10 Poor

Hanna

Stayed 1 night in Aug 2024

8/10 Good

Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were solid. A little dated but they were clean and functional and a great price.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yoonhee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Tara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and comfortable. We liked having a full kitchen with the kids. Close to shopping and grocery store and walking distance to the ocean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location in the heart of Downtown Vancouver. Stayed in the suites. Very spacious and comfortable to fit our family of 6. Amenities available. Convenient and easy.
Stayed 3 nights in Jul 2024

General hotel information

Reasons to Book
Great Location & Beautiful Rooms
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5