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SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel with free parking, near Stanley Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Lobby
Exterior
Individually furnished, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
  • Parking included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
The price is AU$152
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Sofa bed - double
2 bedrooms
Hairdryer
  • 19 sq m
  • Sleeps 6
  • 3 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Deluxe Room, 2 Queen Beds, Kitchenette
North Vancouver Hotel
Breakfast included
Parking included
Free WiFi
Air conditioning
8.2 out of 10, Very good, (1158)
The price is AU$159
includes taxes & fees
26 Nov - 27 Nov
North Vancouver Hotel
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About the area

Map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4

What's nearby

  • Stanley Park - 3 min drive - 2.7 km
  • Vancouver Aquarium - 8 min drive - 6.1 km
  • Canada Place Cruise Ship Terminal - 8 min drive - 7.1 km
  • Canada Place - 9 min drive - 7.4 km
  • Vancouver Waterfront - 10 min drive - 7.8 km

Getting around

  • Vancouver Waterfront Station - 19 min drive
  • North Vancouver Station - 20 min walk
  • Vancouver International Airport (YVR) - 38 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Five Guys Burgers & Fries - ‬17 min walk
  • ‪Blaze Pizza - ‬19 min walk
  • ‪Starbucks - ‬14 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Hotel near Stanley Park
Located close to The Shipyards and Vancouver Waterfront, SureStay Hotel by Best Western North Vancouver Capilano provides laundry facilities and a restaurant. Guests can connect to free WiFi in public areas.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), tour/ticket information and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 74 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and housekeeping

Languages

Arabic, Chinese (Cantonese), English, Farsi, Filipino, Hindi, Vietnamese

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults and CAD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from 21 May to 01 October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on 26 Nov 2024 start from AU$151.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western North Vancouver Capilano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western North Vancouver Capilano?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western North Vancouver Capilano?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western North Vancouver Capilano located?

Located in Pemberton Heights, this hotel is 1.6 mi (2.6 km) from Stanley Park and 2.6 mi (4.2 km) from The Shipyards. Robson Street and Canada Place Cruise Ship Terminal are also within 6 mi (10 km). North Vancouver Station is 20 minutes by foot.

SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 412 out of 1004 reviews" "
Rating 8 - Good. 365 out of 1004 reviews" "
Rating 6 - Okay. 122 out of 1004 reviews" "
Rating 4 - Poor. 63 out of 1004 reviews" "
Rating 2 - Terrible. 42 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

LOuise

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

mahtab

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is a good hotel with a good access to the most of the shopping area also it was clean which is very important
Stayed 1 night in Nov 2024

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, convenient, clean and good location.
Stayed 1 night in Nov 2024

8/10 Good

Robert

Stayed 1 night in Sep 2024

4/10 Poor

Connie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is a MOTEL not a hotel. 1970's decor throughout. While clean and is well located- everything is exceptionally tired and dated.
Stayed 4 nights in Nov 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service
Central. Nice staff. Clean room.
Stayed 1 night in Nov 2024

4/10 Poor

Maria

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Needs better housekeeping
Stayed 1 night in Nov 2024

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surestay is accessible to transportation, just a few minute walk to Capilano Suspension Bridge, there's a covenience store beside it, so easy to go to Downtown and Waterfront. Nice Staff, especially Roland. Amazing pillows and bed.
Stayed 2 nights in Nov 2024

4/10 Poor

GHAZALEH

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

This was a nice small clean property. Very close to Lions Gate bridge to go across to Stanley Park and downtown. Transit very close for accessibility to downtown and trains to airport
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Zubayer

Travelled with family
Everything is great about this property. The staff and room is good.
Stayed 1 night in Oct 2024

6/10 Okay

Andrea

Travelled with family
Liked: Staff & service
No
Stayed 1 night in Oct 2024

10/10 Excellent

Rielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service at front desk. rooms where clean and comfy
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Travelled with group
Liked: Amenities, property conditions & facilities
Had all that we needed
Stayed 1 night in Oct 2024

6/10 Okay

Lynne

Travelled with partner
Noisy with a lot of young guys in the rooms around us. They would be smoking dope outside the hotel door every time we came back to our room. No hotel staff to monitor this???
Stayed 7 nights in Oct 2024

8/10 Good

Nazib

Liked: Staff & service, property conditions & facilities
Walls are not soundproof and we were able to hear the crosswalk beep at the intersection from our room. The rooms also don’t have a microwave and you have to go to the lobby, but otherwise it was a nice place.
Stayed 7 nights in Oct 2024

6/10 Okay

Dustin

Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to stay at Sure Stay when I travel to Vancouver. Clean, comfortable accommodations with free parking and reasonable rates as well as friendly helpful staff.
Stayed 1 night in Oct 2024

6/10 Okay

Sean

Stayed 1 night in Sep 2024

4/10 Poor

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
The property is overpriced for the value guests' receive.
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Clean spacious room. Friendly efficient staff.
Stayed 1 night in Oct 2024

8/10 Good

Ellis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and welcoming. Not as nice as the pictures but met all of our needs.
Stayed 2 nights in Oct 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Even though I was is a very nice suite on the second floor, there was a child running above me until around 11 pm. Then, when I woke up at 7, it was the constant thudding sound again until I left at 9 am. When I looked up, outside the building, there was no 3rd floor, so, that means the walls are very thin. Take earplugs!
Stayed 1 night in Oct 2024

4/10 Poor

Hamza

Liked: Staff & service
Stayed 1 night in Oct 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5