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"A well run family hotel. You can tell that the family owner really cares about his guests and staff. They were very attentive and accommodated all our needs. Meals were wonderful and it is in a great location in Zermatt. Definitely plan to return."

"Hotel is very nice and has plenty of amenities. Pool, sauna and spa area are clean, well kept and relaxing. The rooms are fantastic- extra blankets, boot tray for snow boots, and heated bathroom floors. The hotel staff is attentive- when my husband fell ill, Dennis the night manager, went above and beyond to secure a local doctor, taxi transport and help us in our time of need. "

"Great"

"One of the most incredible experiences I have had at a hotel to date. The condition of the property, the hospitality, the included spa and breakfast were all on point. The location is also A++, best location as far as proximity to lifts for the mountain, transit, etc. We will definitely stay again. Thank you everyone at Schloss!! xoxo"

"Nice hotel, free break fast, 10 minutes to the town."

"Great service and close to everything "

"Perfect for my needs. Clean and updated"

"Love this hotel. Just near the train station. Do not have restaurant but have a kitchen available with all needed for cook."

"The people working the front desk were excellent very helpful and very kind a little noisy at night right over the main street easy access to most of the town"