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"Great location. Excellent staff."

"Property is amazing and super clear with friendly staff. Everything was spotless. The only negative is not related to the hotel but rather the VIP benefits Expedia gave me. The benefit was free parking which is a ridiculous benefit to give someone visiting Tokyo from the US. Nobody ever rent cars in Tokyo so that wasn’t really a serious benefit "

"Big fan."

"Great staff, very clean, close to restaurants, transportation. "

"Nice location, clean and comfortable room, friendly employees."

"Hotel is very convenient for an overnight layover"

"The private onsen was comfortable and nice."

"Hotel Gracery was a very nice hotel and was pretty convenient because it was walking distance from so many good restaurants, shops, and Kabukicho tower. The staff was very friendly and spoke English. Also, they provide luggage services if you are planning to travel to a different hotel/area. Unfortunately, you aren't allowed to go onto the patio area to take pictures with the Godzilla head due to tourists climbing on the structure. So keep that in mind if this was your main reason for booking the hotel. "

"Loved this place convenient to everything and price with Expedia was amazing "