Walbrook Hotels, London

"Clean room and staff were very nice."

"We had a wonderful 5-night stay. Our room was a nice size with adequate storage space and a large bathroom. It was quiet and the bed and pillows were super comfortable. Housekeeping service was excellent as was the staff at the front desk. On our departure day, we used their airport car service for early (before 5 am arrival) at Heathrow. The driver was right on time and nice to talk to. I happily recommend this hotel to others. "

"The hotel is convenient to museums, shopping and restaurants. We walked to most of our sight-seeing stops and took advantage of the convenient tube stop for our other transportation needs. The room was comfortable. "

"Location was excellent, Transportation excellent quiet and safe neighborhood "

"Great location, walkable to many things. Incredibly friendly and helpful staff."

"My family continues to express their overwhelming admiration for our exceptional experience at the Park Plaza Riverbank. We are scheduled to depart tomorrow, but from the moment we arrived, the concierge who assisted us with our check-in was exceptionally courteous. I inadvertently made a reservation for three nights instead of the four-day duration I intended, expressing my concern to him. He graciously accommodated my family’s request for an additional night and secured a favorable price compared to the online rate I had initially received. Upon entering our room, we were greeted with a breathtaking ambiance. The room was equipped with a family room, which was particularly accommodating as we are traveling with a teenage and pre-teen sibling. My family felt a sense of security and care, and the room was spacious and immaculately cleaned. The amenities, including the pool and sauna, were in pristine condition. On our third night, we opted to dine at Chino Latino for cocktails. While the service was not entirely satisfactory, I acknowledge that the bar was likely experiencing a high volume of customers, necessitating a wait for our drinks. The location of the hotel is ideal, offering easy access to the main attraction while being conveniently situated away from the bustling city center. We have expressed our appreciation for the tranquility of the surroundings. Without hesitation, we would return to this establishment for future stays. Oh yeah and our room was upgraded."

"Regular stay, never disappoints."

"Room was clean and quiet. We did have to ask a couple of times for washcloths, other than that, all was good. "

"Plenty of welcome staff in reception all were very polite and helpfull. Very clean rooms and really comfortable beds. Very organised "