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American Inn & Suites Waterford

3.0 star property
Inn in Waterford with sauna and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for American Inn & Suites Waterford

Lobby
Reception
Banquet hall
Standard 1 King Non Smoking
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
The price is AU$90
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard King Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Non Smoking Accessible

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Jetted bath
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking Accessible

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Jetted bath
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 1 King Non Smoking

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Jetted bath
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Jetted bath
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 1 King Bed, Jetted Tub

Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (864)
The price is AU$190
includes taxes & fees
15 Dec - 16 Dec
Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel
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About the area

Map
7076 Highland Rd, Waterford, MI, 48327

What's nearby

  • Pontiac Lake State Recreation Area - 3 min drive - 3.3 km
  • Alpine Valley Ski Area - 8 min drive - 8.3 km
  • Great Lakes Crossing Outlets - 16 min drive - 15.6 km
  • Pine Knob Ski Resort - 16 min drive - 16.6 km
  • Pine Knob Music Theatre - 19 min drive - 16.4 km

Getting around

  • Pontiac Station - 12 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Leo's Coney Island - ‬3 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

American Inn & Suites Waterford

Inn in the business district
A corner/local shop, dry cleaning/laundry services and a 24-hour business centre are just a few of the amenities provided at American Inn & Suites Waterford. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a snack bar/deli.
Other perks include:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, a gift shop and a vending machine
  • A ballroom, ATM/banking services and a lift
Room features
All 111 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi.
Other amenities include:
  • Bathrooms with Jetted bath and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Lift (97 centimetre wide door)
  • Raised toilet seat (53 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

Frequently asked questions

Does American Inn & Suites Waterford have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at American Inn & Suites Waterford?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at American Inn & Suites Waterford on 1 Jan 2025 start from AU$90.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is American Inn & Suites Waterford pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at American Inn & Suites Waterford?

Self-parking is free at this property.

What time is check-in at American Inn & Suites Waterford?

Check-in start time: 3 PM; check-in end time: 4:30 AM.

What time is check-out at American Inn & Suites Waterford?

Checkout is at 11 AM.

Where is American Inn & Suites Waterford located?

Situated near the airport, this inn is within 2 miles (3 km) of Pontiac Lake State Recreation Area, Huron River and Pontiac Lake Dog Park. Union Lake and Waterford Oaks Waterpark are also within 6 miles (10 km).

American Inn & Suites Waterford Reviews

Reviews

6.2
Rating 10 - Excellent. 180 out of 946 reviews" "
Rating 8 - Good. 229 out of 946 reviews" "
Rating 6 - Okay. 172 out of 946 reviews" "
Rating 4 - Poor. 154 out of 946 reviews" "
Rating 2 - Terrible. 211 out of 946 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Mary

Stayed 1 night in Nov 2024

6/10 Okay

Vanessa

Travelled with family and small children
Convenient area
Stayed 5 nights in Nov 2024

2/10 Terrible

Antonio

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place reeked of marijuana and cigarettes. There was no Smoke Detector in the room, just a hole in the ceiling with wires sticking out (I have pictures). The bathroom was disgusting with stains and spackle patches that weren't even sanded down. The bathroom ceiling had MOLD on the tiles. There were exposed screws from something that USED to hand on the wall but wasn't there. The stairwells were LITTERED with trash, and all kinds of debris, some of it unidentifyable. I booked 3 nights and didn't stay for even 1, it felt so unsafe. I could smell people smoking in the hotel and not having a smoke alarm just sealed it for me, and I left.
Stayed 3 nights in Nov 2024

2/10 Terrible

Phillip

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees smell like marijuana, it may be accepted in michigan but we are from florida and was visiting not acceptable in a professional setting. Rooms were run down, people live there, guy was passed out on the couch in the lobby, it was bad, we slept in the car after staying there
Stayed 1 night in Nov 2024

6/10 Okay

Bria

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
we did enjoy our stay however there was plenty of cops entering during our stay, and we were woken up at 4am by the cops knocking on our neighbors door, I hope the person was safe of course but other than that it was a comfortable and affordable stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here before and that’s why we came back always great staff. Rebecca is always great to talk with and helpful. For the area this is my favorite for stay
Stayed 2 nights in Nov 2024

2/10 Terrible

Phillip

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees reek of marijuana, the property is literally on its last leg, everything is worn down and tore up. People live here, they have their doors wide open kods yelling and running around, people passed out on the couch in the lobby. I asked to be moved away from people who had kids screaming and door wide open they said there was no rooms yet the parking lot is empty because no one is staying at this dump. Avoid this place at all cost, it needs to be shut down by the state. I was a former Chief Engineer at a hotel and there is so many violations here i dont know how they are passing inspections. I am so mad i wasted my mo ey here
Stayed 1 night in Nov 2024

10/10 Excellent

prince

Stayed 1 night in Nov 2024

10/10 Excellent

Maider

Stayed 2 nights in Nov 2024

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
You get what you pay for. Room was clean and bed comfortable enough. The facility has aged without improvements (note the worn desk chair in our room.) The stairs in the lobby were dirty. There was no breakfast. Perhaps there is a staffing problem. Certainly a lack of investment.
Stayed 1 night in Nov 2024

4/10 Poor

Austin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel we stayed at had a very strong cat pee smell. The carpet was sticky feeling, didn't feel good walking barefoot on it. The hallways looked like they were undergoing repair. One of the elevators were out of service, and the one that worked looked sketchy. Positives were the staff working were nice, and very helpful. Lastly the pool was pretty clean. Would swim again, but not stay the night.
Stayed 1 night in Nov 2024

4/10 Poor

Iron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Credit card was declined
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would recommend
Stayed 3 nights in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Shannon

Business traveller, Travelled with partner
Liked: Property conditions & facilities
The front desk staff employees are so Nice, kind, Wonderful & polite Great Location I stay frequently Thanks everyone Even being short staffed All jobs these days You All keep a smile 😊 Loyal Guest Shannon M. Hall Traveling Nurse
Stayed 1 night in Oct 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
We did not stay. We walked in the room, took a video and walked out. The room was disgusting. I asked for a refund, the front desk lady told me no and that I needed to contact Expedia. I walked out.
Stayed 1 night in Oct 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vinimos a un torneo de soccer de mi hijo y decidimos hospedarnos en este lugar y fue una decisión muy buena nos gustó es aceptable
Stayed 1 night in Oct 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Krissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecca is really helpful. Love coming here for a quick overnight with my man
Stayed 1 night in Jul 2024

4/10 Poor

April

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very run down. They didn't give bath sized towels in the room and there were no towels at all available at the pool. The lock on our door had been damaged and it did not feel very safe. The room was not very clean and was very outdated. The blowdryer did not work. The room was extremely stuffy and warm and the air barely worked. It was nowhere near worth the price we paid for this room.
Stayed 1 night in Oct 2024

6/10 Okay

Ken

Stayed 1 night in Oct 2024

2/10 Terrible

Maureen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Why didn’t I read the reviews?!? I have never checked into a hotel and then checked out within 10 minutes before, but I have now! This property appears to be partially abandoned, broken out windows torn screens, unspeakable filth, garbage in the hallways, on and on! The two young women at the front desk were truly trying their best, but I hope they find other employment! I know some of the responses to other reviews say they are undergoing renovations, but they should be undergoing demolition! Do NOT stay here!!
Stayed 1 night in Oct 2024

8/10 Good

Shatish

Stayed 2 nights in Sep 2024

6/10 Okay

patrick

Liked: Staff & service
Hallways not clean at all. Room very average and mediocre.
Stayed 2 nights in Oct 2024

6/10 Okay

Samuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024