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"Couldn’t get the tv to work but apart from that everything perfect and coming back in a few days again"

"Beautiful property and room. Gave us everything we needed and in a wonderful location close to a range of restaurants and only 5 minutes to Kew Gardens entrance. Would very much recommend."

"Such a good and clean property, and good hospitality experience thank you "

"Room on ground overlooking garden windows were open unable to close them as neither had handles or locks. No toilet roll, no plug in the sink. no wastepaper bin and no tea/coffee and milk, just cups and saucers and a kettle obviously room not serviced properly. Breakfast, an insult to call it so. Very much overpriced for such bad standards."

"Terrible! I made the reservation weeks ago only to get to the hotel to find it closed. After waiting an hour, a worker shows up and informs me the hotel is closed and kicks me off the property. Thankfully hotels.com was able to find me another hotel to stay at."

"Yhden hengen huone oli pieni koppi. Ei tallelokeroa huoneessa. Hissitön hotelli kapeilla ja korkeilla portailla. Itselläni kävelykeppi ja huone ylimmässä kerroksessa. Respan toinen tyyppi tyly, toinen ok. Aamiashuoneen naiset ystävällisiä. Kauhee liikenteen pauhu kuuluu yömyöhään. Korvatulpat must !!! Menettelee jos tyytyy vähään ja käy vaan nukkumassa jos saa nukuttua melun takia. Aamiainen surkee. "