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Sheraton Xian Hotel

4.5 star property
Hotel with 3 restaurants, in the vicinity of Northwest University
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Xian Hotel

Exterior
Indoor pool, open 6 AM to 11 PM, pool loungers
1 bedroom, premium bedding, down duvets, minibar
Club Room, 1 King Bed | Lounge
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
The price is AU$87
includes taxes & fees
10 Nov - 11 Nov
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premier Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Premier Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, minibar

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Premier Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds

Club Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Sheraton Xi'an North City Hotel
Pool
Spa
Kids pool
Parking included
9.0 out of 10, Wonderful, (252)
The price is AU$92
includes taxes & fees
7 Nov - 8 Nov
Sheraton Xi'an North City Hotel

About the area

Map
No. 262 Feng Hao East Road, Xi'an, Shaanxi, 710077

What's nearby

  • Great Mosque of Xi'an - 5 min drive
  • Xi'an City Walls - 6 min drive
  • Xi'an Bell Tower and Drum Tower - 7 min drive
  • Drum Tower - 7 min drive
  • Xi'an Bell Tower - 7 min drive

Getting around

  • Nanshaomen Station - 6 min drive
  • Xi'an East Station - 13 min drive
  • Xi'an (XIY-Xianyang Intl.) - 35 min drive

Restaurants

  • ‪悦宫ktv - ‬2 min walk
  • ‪潮尊牛丸火锅 - ‬4 min walk
  • ‪茗馨阁茶楼 - ‬2 min walk
  • ‪湖南土菜 - ‬2 min walk
  • ‪雪丽咖啡语茶 - ‬5 min walk

About this property

Sheraton Xian Hotel

Hotel near Great Mosque of Xi'an
Located close to Northwest University and Xi'an Bell Tower and Drum Tower, Sheraton Xian Hotel provides a corner/local shop, a rooftop terrace and designer shops on-site. Treat yourself to a facial, a deep-tissue massage or a body wrap at Shine Spa for Sheraton, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner, light fare and Chinese cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; Sheraton Xian Hotel also has a garden, a hair salon and dry cleaning/laundry services. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and motorhome/coach/lorry parking
  • An electric car charging station, express check-out and free newspapers
Room features
All 365 individually decorated rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 48-inch TVs with satellite channels
  • Separate sitting areas, LED light bulbs and on-request microwaves

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CNY 165 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Gate West Restaurant
  • Marco Polo Lounge
  • Tang Chinese Restaurant

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Living room
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12,917 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 368.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 165 per person
  • Airport shuttle fee: CNY 400 per vehicle (one way)
  • Rollaway bed fee: CNY 368.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6 AM to 11 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sheraton Hotel Xian
Sheraton Xian
Sheraton Xian Hotel
Xian Sheraton
Xian Sheraton Hotel
Sheraton Xi'An Hotel China/Shaanxi
Xi An Sheraton
Sheraton Xian Hotel Hotel
Sheraton Xian Hotel Xi'an
Sheraton Xian Hotel Hotel Xi'an

Frequently asked questions

Does Sheraton Xian Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 11 PM.

How much does it cost to stay at Sheraton Xian Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Xian Hotel on 10 Nov 2024 start from AU$86.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Xian Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Xian Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Xian Hotel?

Check-in start time: noon; check-in end time: 6:00 AM. After-hours check-in is not available.

What time is check-out at Sheraton Xian Hotel?

Checkout is at noon.

Does Sheraton Xian Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 400 per vehicle applies.

Where is Sheraton Xian Hotel located?

Located in Lianhu, this spa hotel is within 3 mi (5 km) of Northwest University, Great Mosque of Xi'an and Xi'an Bell Tower and Drum Tower. Xi'an City Walls and Drum Tower are also within 6 mi (10 km).

Sheraton Xian Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 103 reviews" "
Rating 8 - Good. 46 out of 103 reviews" "
Rating 6 - Okay. 13 out of 103 reviews" "
Rating 4 - Poor. 4 out of 103 reviews" "
Rating 2 - Terrible. 3 out of 103 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

BRIAN T, Hilo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It supposed to be a nonsmoking hotel but somebody smokes in the room and the smoke comes to my room.
Stayed 7 nights in Jun 2024

10/10 Excellent

Jennie

Stayed 3 nights in Jun 2024

10/10 Excellent

Maximiano, McAllen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and awesome buffet
Stayed 2 nights in Apr 2024

10/10 Excellent

Poh Kean

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Peijun

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel,top services, great location. Friendly and obliging staff, will be back
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great 5 star hotel, top service, daily room services, only issue I have is the wifi does not working well in the day time
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 2 nights in Oct 2019

8/10 Good

Jussi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value but nothing supricing
I spent 4 nights on a business trip in this hotel, it was basic global chain resort with clean and nice rooms. The buffet breakfast and dinner opportunities in house brought ease since Xian is not that touristy place so other dinner options where not that close
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is good in this hotel, only one thing not 100% perfect is the location, it is a lille bit far from city center.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great services. Hotel is little outdated. Especially at the fitness center.
Stayed 3 nights in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing but great service!
great hotel experience. Very comfortable stay!
Stayed 5 nights in Apr 2019

8/10 Good

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Arian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Everything was great except I couldn’t get the Wi-Fi to work.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly, Jerry Gao n Jennifer at biz lounge. My suite was spacious and clean. The bed was very comfortably bathroom spacious n bright. I will certainly come back. Wish they were more seafood at the buffet. Overall very happy, clean, smells great n lovely friendly people.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
One of my reasons for choosing the hotel was that it had a pool. I was disappointed when I arrived to find out that the pool was under maintenance for the duration of my stay. It would have been helpful to know before =hand that this was the case.
Stayed 6 nights in Nov 2018

8/10 Good

Lokadjaja

Actually it's nice hotel, good services, good & quite complete breakfast, nice interior of the room 7 comfort bed, very clean, good pool but not for the location
Stayed 3 nights in Nov 2018

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Short, Positive Review
Our stay was outstanding, in general, and regarding the hotel, OK. The issue with the hotel is it’s location, obviously something that can’t be remedied. Maybe as a business traveler this isn’t an issue, but as a tourist, the remote location is a negative. Otherwise, the ambiance and services at the hotel were very good and the price was great.
Stayed 3 nights in Oct 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Clean Comfortable and Convenient
Im a regular at the sheraton. It's comfortable clean and convenient. Getting a taxi from there is a bit slow but that because of chimese taxis, not the hotel. Very good breakfast and very helpfull staff
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities with nice lobby, good restaurant and good rooms .
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location. Had a little difficulty with the restaurant service (took a long time for one order)
Stayed 1 night in Apr 2018

8/10 Good

Chris, Geelong, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value Sheraton in Xi'an
Quite pleasant overnight stay. Check-in took fair time. Breakfast not up to normal Sheraton standard - limited array of western food.
Stayed 1 night in Oct 2017

8/10 Good

Jamie, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good even though it's old.
Staffs are very helpful and acting quickly when we encountered room issues.
Stayed 3 nights in Jun 2017