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Impossible Motel

3.0 star property
Experience vibrant city life just steps away from famous landmarks like York Minster. Unwind with a coffee or cocktail while enjoying attentive service.

Photo gallery for Impossible Motel

Elite Room (Sensational)
Signature Double Room, Hot Tub (Stella Solarium) | City view
Reception
Economy Room (The Bank Vault)
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is AU$319
includes taxes & fees
12 Feb - 13 Feb

Room options

View all photos for Romantic Room (The Red Room)

Romantic Room (The Red Room)

Romantic Room (The Red Room)

Highlights

Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Heated bathroom floor
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room (The Bank Vault)

Economy Room (The Bank Vault)

Economy Room (The Bank Vault)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room (Experience)

Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Economy Double Room (Experience)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room, Hot Tub (Stella Solarium)

Signature Double Room, Hot Tub (Stella Solarium)

Signature Double Room, Hot Tub (Stella Solarium)

Highlights

Furnished balcony or patio
Private rooftop hot tub
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Double Room (Labyrinth)

Design Double Room (Labyrinth)

Design Double Room (Labyrinth)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Designer toiletries
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, Hot Tub (Sir Joseph Terry)

Luxury Room, Hot Tub (Sir Joseph Terry)

Luxury Room, Hot Tub (Sir Joseph Terry)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room (Splendid)

Exclusive Room (Splendid)

Exclusive Room (Splendid)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Mail Room)

Superior Room (Mail Room)

Superior Room (Mail Room)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room (Sensational)

Elite Room (Sensational)

Elite Room (Sensational)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Superb)

Deluxe Room (Superb)

Deluxe Room (Superb)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Designer toiletries
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room (Spectacular)

Comfort Room (Spectacular)

Comfort Room (Spectacular)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Designer toiletries
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Sublime)

Classic Room (Sublime)

Classic Room (Sublime)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Designer toiletries
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room (Dungeon)

Basic Double Room (Dungeon)

Basic Double Room (Dungeon)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Rainfall showerhead
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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Pet-friendly
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8.8 out of 10, Excellent, (1386)
The price is AU$197
includes taxes & fees
2 Mar - 3 Mar
Malmaison York
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About the area

Map
3 St. Helens Square, York, England, YO1 8QN

What's nearby

  • York Minster - 4 min walk
  • Shambles - 4 min walk
  • York City Walls - 5 min walk
  • Jorvik Viking Centre - 6 min walk
  • York St. John University - 8 min walk

Getting around

  • York Station - 8 min walk
  • Leeds (LBA-Leeds Bradford) - 61 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Bettys Cafe Tea Rooms - ‬1 min walk
  • ‪House Of The Trembling Madness - ‬1 min walk
  • ‪Dusk - ‬2 min walk
  • ‪Bill's - ‬1 min walk

About this property

Impossible Motel

Hotel near York Minster
Close to Shambles and York City Walls, Impossible Motel provides a coffee shop/cafe, 2 bars and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • A banquet hall, tour/ticket information and a 24-hour front desk
  • Smoke-free property, multilingual staff and concierge services
  • Luggage storage, a porter/bellboy and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Impossible Motel offer perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Designer toiletries and hairdryers
  • Free tea bags/instant coffee, electric kettles and heating

Languages

Dutch, English, German, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Impossible Restaurant
  • Impossible Tea Room
  • Impossible Wonderbar
  • Pink

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Area rugs in room
  • No lift

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • Pay films

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts

Property is also known as

Impossible Motel York
Impossible Motel Hotel
Impossible Motel Hotel York

Frequently asked questions

Is Impossible Motel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Impossible Motel?

As of 4 Feb 2025, prices found for a 1-night stay for 2 adults at Impossible Motel on 12 Feb 2025 start from AU$318.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Impossible Motel?

This property doesn't offer parking.

What time is check-in at Impossible Motel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Impossible Motel?

Checkout is at 11:00 AM.

Where is Impossible Motel located?

Located in City Centre, this hotel is within a 5-minute walk of St. Helen's Square, York Minster and Shambles. York City Walls and Jorvik Viking Centre are also within 10 minutes. York Station is 8 minutes by foot and York (QQY-York Train Station) is 8 minutes.

Impossible Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 75 reviews
Rating 8 - Good. 12 out of 75 reviews
Rating 6 - Okay. 3 out of 75 reviews
Rating 4 - Poor. 5 out of 75 reviews
Rating 2 - Terrible. 2 out of 75 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Dave

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed for one night in one of the underground rooms. From the pictures the brick walls and vaulted ceilings give the impression of a solid (and presumably quiet) room. Sadly, the walls are so thin you can hear the occupants of neighbouring rooms! You can also hear footsteps and doors banging, and in case that isn't enough to keep you awake there's always the loud buzzing noise that the air conditioning unit makes every 2 minutes! On the plus side the room looked every bit as stylish as it did in the photos. What perhaps isnt clear from the photos is that there is no toilet door. This seems a massive oversight in a room with no windows! All in all our stay was a unique experience that I hope to never repeat.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place!!
Stayed 1 night in Oct 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Lyndsay

Travelled with group
Liked: Cleanliness, staff & service
Not great value for money
Quirky hotel, fantastic location. However, not value for money! If you need a separate bathroom and toilet, don’t book the vault room. No doors on either and the room was tiny.
Stayed 1 night in Oct 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. The staff were great. The room itself was amazing with the most comfy bed I've ever slept in. The hidden door to the cocktail bar is also a nice touch. Unfortunately we didn't try the restaurant, but I can only imagine it will be as nice as everything else. The only downside the walls are paper thin, so you can hear everything your neighbours are up to and vice versa. Other than that, a truly enjoyable stay. We certainly will be back in the future.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. We were able to drop of our bags on arrival and go explore the city. Our room was ready before check in so we were called to let us know. Love that you get to pick your own whipped soap for your room. Our room was spacious with a comfy bed. The complimentary pastries in the morning were a nice touch too
Stayed 1 night in Sep 2024

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique, luxury, Whimsical, Goth Paradise.
Absolutely stunning. Beautiful location. The hotel is situated in the perfect place. Staff are amazing in the hotel and restaurant. We will be back to try the other rooms. Ignore the negative reviews, this is a unique, quirky hotel and if youre a bit of a whimsical goth, you will love this place. Also the restaurant menu and interior is much better than the ivy. The kitchen was closed when we popped in for drinks but would have definitely eaten there rather than the Ivy. Staff really helpful and gave us recommendations (Cut and Craft)of where to eat which was fantastic. The White Company toiletries were gorgeous and i really loved that on arrival we were given a complimentary bathbomb and got to choose a tub of handmade whipped soap which smelt divine. Highly recommend a stay here, we are local but enjoy a night out in York so Impossible Motel will definitely be are go to hotel. I would go as far to say this is the nicest hotel we have stayed in. Well done. Loved it x
Superb Room
The Restaurant from St Helens Square
Open plan Bathroom
View from the gallery bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My self and my wife stayed in the red room at the impossible motel in York. Firstly the hotel is amazing such a unique place and the rooms are incredible. If you are looking for a memorable night away you can’t beat it. The hotel is right in the centre of York so everything is right on the doorstep. The staff were amazing so friendly and helpful. I can’t say enuf good things about it. I can’t wait for our next visit.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marcin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Unique accommodation tailored with a couple experience in mind yet at the same time right in the middle of old York. We definitely will come back.
Stayed 2 nights in Aug 2024

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Kathryn

Disliked: Room comfort
Stayed 1 night in Jul 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alexandra

Stayed 2 nights in Mar 2024

10/10 Excellent

Aled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Amazing service, quirky room. Would highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

null

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in and polite and friendly staff. The room was comfortable and everything we needed for a night away. Really cool atmosphere and peaceful. No noise and a real feeling of “getting away”. Shower was decent which is always a big plus. The bed was incredibly comfy. I’ll be visiting again
Stayed 1 night in Jun 2024

6/10 Okay

Matthew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Staff was great! The drunk people on the streets, screaming until 04:30 were not great. Hotel was very centrally located which we loved but it resulted in many sleepless nights because of the noise. Obviously not the hotels fault, just something to be mindful of.
Stayed 2 nights in May 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Allan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Basement room very noisy and extremely small, we were even handed ear plugs on arrival! So a very unpleasant and noisy first night. Second night we moved to an upstairs room, which was nice until the electricity in the room failed at 10:30 pm. With no one available to check this out but the night porter we spent our second night cold and in the dark. In the morning we had to wash and dress by phone torch light. When we complained it was evident that the staff did not believe us even though the fault was witnessed by the porter. It took an age to get any type of compensation (half money back for the second night only) and this took complaints via Expedia and at least five calls to the hotel. Avoid... it is not nearly as good as it looks in the photographs.

10/10 Excellent

Doina

Stayed 1 night in Dec 2023