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"Had no complaints .. they did charge me a service tax fee when we we arrived it wasn’t much maybe 2 bucks. Combi is close by and if you walk a little father from the bridge close to the train station conbini there’s a tempura sit in place.. soba noodles and udon noodles are good !! . Hotel is Ac-clean-safe , hardly any dust which is nice cause I have allergies . Room service every day . They do provide pajamas big enough to fit an xl adult American just bring bottoms , room slippers , and basic necessities provided —(tooth brush,razors,cotton pad , q tips, plastic brush) Room is equip with mini fridge / coffee machine . Microwave is down stairs in lobby ( vending machines on 6 floor) Also It’s A little journey from the city loop hotel but is super close to train station ( just be prepared to transfer lines ) Hotel to airport is fairly cheap if no traffic-or road work . "

"Great room with the addition of a kitchenette and a washer dryer which was excellent. Microwave and a hob along with a fridge with freezer section. Great location for everything that Shibuya has to offer. Recommended."

"A perfect location away from the craziness of shibuya but easily walkable. "

"Clean"

"The front desk staff were very friendly and courteous. The hotel was clean and comfortable, and we especially loved the gender-separated common hot tubs. Their complimentary shuttle service to the airport and subway stations was very convenient and another great reason to stay here. Wonderful stay here! Among all the good things, the complimentary buffet-style breakfast was the highlight for our family—especially for our two college-aged sons who truly enjoyed it! We will definitely stay here again when we visit Japan on our way to South Korea. — Cyrus and Paulina Choy, Texas, USA"

"Most excellent "

"Airport shuttle was efficient at very clean. "

"Loved this stay! A really great place to comfortably recuperate after a long flight, recover from jet lag and rest after long days walking Shibuya. It’s practically in the train station, and many shops and restaurants nearby. My partner loved the bathroom, specifically the Japanese style shower/bath room. It was superb. "

"Helpful and friendly staff, excellent location for an early flight from Haneda Airport."